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At&T Call Center Representative Jobs (NOW HIRING)

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

Call Center Representative

Washington, DC · On-site

$18 - $22.75/hr

We are searching for a reliable and detail-oriented Call Center Representative to support daily customer interactions and assist with operational communication tasks at our Washington location. This ...

We're growing our call center and looking for driven representatives to help convert inbound ... t just applying for a job; you are being fast-tracked to the decision-makers at the leading ...

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This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!

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Call Center Representative

Aston, PA · On-site

$15 - $18.75/hr

Our Call Center Representatives earn a competitive wage , depending on experience. We also offer a ... Hours vary with at least two evening shifts a week. Typical shifts include 7:45 am - 4:45 pm, 9:00 ...

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At T Call Center Representative information

See salary details

$10

$17

$25

How much do at&t call center representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for at&t call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by AT&T Call Center Representatives, and how are they supported in overcoming them?

AT&T Call Center Representatives often encounter challenges such as managing high call volumes, handling upset customers, and staying updated with evolving products and services. To support representatives, AT&T provides comprehensive training, access to knowledge bases, and regular coaching sessions. Team leads and supervisors are typically available to assist with complex issues, and peer collaboration is encouraged to share strategies for effective customer service. This supportive environment helps representatives build confidence and improve their problem-solving skills over time.

What is the difference between At&T Call Center Representative vs Verizon Customer Service Representative?

AspectAt&T Call Center RepresentativeVerizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, customer supportTelecommunications, customer support

Both At&T Call Center Representatives and Verizon Customer Service Representatives handle customer inquiries, troubleshoot issues, and provide support in the telecommunications industry. They typically require similar credentials and work in comparable environments. The main difference lies in the specific employer and product focus, but their roles and skills are largely aligned.

What are the key skills and qualifications needed to thrive as an AT&T Call Center Representative, and why are they important?

To thrive as an AT&T Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for delivering effective support, resolving customer issues efficiently, and maintaining positive customer relationships.

What does an AT&T Call Center Representative do?

An AT&T Call Center Representative assists customers by answering inquiries about products and services, resolving billing or technical issues, and providing support for account management. They communicate with customers via phone, chat, or email, ensuring a positive customer experience. Representatives are trained to handle a variety of concerns efficiently and are expected to maintain professionalism and confidentiality at all times.
More about At T Call Center Representative jobs
What cities are hiring for At&T Call Center Representative jobs? Cities with the most At&T Call Center Representative job openings:
What states have the most At&T Call Center Representative jobs? States with the most job openings for At&T Call Center Representative jobs include:
Infographic showing various At&T Call Center Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 76% Full Time, 15% Part Time, and 6% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

$13/hr

Contractor

Posted 26 days ago


Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

 HOURS OF OPERATION:  9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.

 

Call Center Representative  needs 1 year


Call Center Representative requires:

MS office

Customer service

Call center


Call Center Representative duties;

  • Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
  • Understand other functional areas to assist caller with concerns-
  • Assist supervisor/trainer with new hire on-the-job training. Specifications


Additional Information

$13/hr

6 months


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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