... company's service professionals who reach out to the company's call center. You will play a ... You will handle inbound customer calls and respond to customer inquiries related to a company ...
... company's service professionals who reach out to the company's call center. You will play a ... You will handle inbound customer calls and respond to customer inquiries related to a company ...
This role is responsible for handling inbound customer inquiries, setting appointments, and ... Previous customer service experience preferred * Strong communication and interpersonal skills
This role is responsible for handling inbound customer inquiries, setting appointments, and ... Previous customer service experience preferred * Strong communication and interpersonal skills
This role is responsible for handling inbound customer inquiries, setting appointments, and ... Previous customer service experience preferred * Strong communication and interpersonal skills
This role is responsible for handling inbound customer inquiries, setting appointments, and ... Previous customer service experience preferred * Strong communication and interpersonal skills
Customer Service Representative
Madison, WI · On-site
$20 - $25/hr
... inbound inquiries, coordinate service visits, and maintain accurate records while working closely ... customer inquiries into scheduled service appointments by identifying needs, asking thoughtful ...
Quick apply
Customer Service Representative
Madison, WI · On-site
$20 - $25/hr
... inbound inquiries, coordinate service visits, and maintain accurate records while working closely ... customer inquiries into scheduled service appointments by identifying needs, asking thoughtful ...
This role is responsible for handling inbound customer inquiries, setting appointments, and ... Previous customer service experience preferred * Strong communication and interpersonal skills
This role is responsible for handling inbound customer inquiries, setting appointments, and ... Previous customer service experience preferred * Strong communication and interpersonal skills
Screens and handles all inbound customer service requests via phone and email and serves as the ... at a high level, to inquiries with ease. * Subject matter expert in use of applicable systems for ...
Screens and handles all inbound customer service requests via phone and email and serves as the ... at a high level, to inquiries with ease. * Subject matter expert in use of applicable systems for ...
Screens and handles all inbound customer service requests via phone and email and serves as the ... at a high level, to inquiries with ease. * Subject matter expert in use of applicable systems for ...
Screens and handles all inbound customer service requests via phone and email and serves as the ... at a high level, to inquiries with ease. * Subject matter expert in use of applicable systems for ...
The primary responsibility is to respond to inbound customer (OEM, End User & Reseller) requests via telephone, fax and email. * Assist with customer inquiries: Product, Order Follow-up and tracking.
The primary responsibility is to respond to inbound customer (OEM, End User & Reseller) requests via telephone, fax and email. * Assist with customer inquiries: Product, Order Follow-up and tracking.
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
New
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
New
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
New
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
New
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
Customer Service Representative - Call Center
Milwaukee, WI · On-site
$16/hr
Empire Home Remodeling is growing fast, and we're looking for energetic, enthusiastic, goal focused ... Handle inbound and outbound calls with professionalism, enthusiasm, and a focus on customer ...
Customer Service Representative - Call Center
Milwaukee, WI · On-site
$16/hr
Empire Home Remodeling is growing fast, and we're looking for energetic, enthusiastic, goal focused ... Handle inbound and outbound calls with professionalism, enthusiasm, and a focus on customer ...
Customer Service Representative
Beaver Dam, WI · On-site
$22 - $25/hr
Answer inbound calls from dealers, vet clinics, on-line retailers and distributors * Quickly and ... Must be customer service driven and be able to understand customers' business needs. Provide proof ...
Customer Service Representative
Beaver Dam, WI · On-site
$22 - $25/hr
Answer inbound calls from dealers, vet clinics, on-line retailers and distributors * Quickly and ... Must be customer service driven and be able to understand customers' business needs. Provide proof ...
Customer Service Rep
$15 - $20.25/hr
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...
Customer Service Rep
$15 - $20.25/hr
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...
At Home Inbound Customer Service information
What are the key skills and qualifications needed to thrive as an At Home Inbound Customer Service Representative, and why are they important?
To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.
How does working as an At Home Inbound Customer Service representative differ from traditional call center roles?
As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.
What is the difference between At Home Inbound Customer Service vs At Home Technical Support?
| Aspect | At Home Inbound Customer Service | At Home Technical Support |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience often preferred | High school diploma; technical knowledge or certifications may be required |
| Work Environment | Home office, handling customer inquiries via phone or chat | Home office, providing technical assistance for products or services |
| Employer & Industry | Retail, telecom, service providers | IT, electronics, software companies |
| Search & Comparison Intent | Customer service roles, inbound support jobs | Technical support roles, troubleshooting jobs |
At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.
What are At Home Inbound Customer Service jobs?
At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
What are the most commonly searched types of Inbound Customer Service jobs in Wisconsin? The most popular types of Inbound Customer Service jobs in Wisconsin are:
What are popular job titles related to At Home Inbound Customer Service jobs in Wisconsin? For At Home Inbound Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching At Home Inbound Customer Service jobs in Wisconsin look for? The top searched job categories for At Home Inbound Customer Service jobs in Wisconsin are:
What cities in Wisconsin are hiring for At Home Inbound Customer Service jobs? Cities in Wisconsin with the most At Home Inbound Customer Service job openings:
Full-time
Medical
Posted 16 days ago
Greenix rating
6.7
Based on 16 frontline employees who took The Breakroom Quiz
17th of 33 rated pest control companies
Job description
Job Description:
Job Summary:
As a customer experience call center specialist for Greenix Pest Control, your primary responsibility is to provide exceptional customer service to customers and our company's service professionals who reach out to the company's call center. You will play a critical role in building and maintaining positive relationships between Greenix and its customers, ensuring their satisfaction and loyalty through excellent customer service.
Required:
- Laptop or Desktop
- High-speed internet
- Headset
Key Responsibilities:
Qualifications:
Benefits:
Schedule:
Application Question(s):
Work Location: Remote
Job Summary:
As a customer experience call center specialist for Greenix Pest Control, your primary responsibility is to provide exceptional customer service to customers and our company's service professionals who reach out to the company's call center. You will play a critical role in building and maintaining positive relationships between Greenix and its customers, ensuring their satisfaction and loyalty through excellent customer service.
Required:
- Laptop or Desktop
- High-speed internet
- Headset
Key Responsibilities:
- Answering customer inquiries: You will handle inbound customer calls and respond to customer inquiries related to a company's products or services, providing accurate and timely information to customers.
- Resolving customer issues: You will listen attentively to customers, identify their needs, and take ownership of their issues until a resolution is reached.
- Collaborating with other departments: You will work closely with other departments, such as scheduling, sales, and billing, to ensure prompt and effective resolution of customer issues.
- Utilizing customer feedback: You will reach out to customers based on feedback left and help resolve their concerns.
- Meeting performance metrics: You will be responsible for meeting key performance indicators (KPIs), such as average handle time, quality assurance, and customer satisfaction ratings.
- Maintaining a positive attitude: You will maintain a positive, empathetic, and professional attitude towards customers at all times, ensuring their needs are met and their experience with the company is positive.
- Technology: You must be proficient in using call center technology, including phone systems, call recording software, and customer relationship management (CRM) software.
- A significant portion, ranging from 80-85%, of your shift will be dedicated to delivering exceptional support to customers in the queue.
- You'll have the opportunity to engage with customers through a range of communication channels, including voice calls, SMS, and email, ensuring a seamless and personalized experience.
- To enhance your professional development, the use of a webcam for training and coaching sessions is highly preferred and strongly encouraged.
- We are committed to creating an optimal work environment by actively addressing any background noise or distractions that could hinder your performance or impact the overall customer experience.
Qualifications:
- High School Diploma/GED
- Excellent Communication skills
- Basic computer skills
- Positive and friendly attitude
- Preferred: Minimum of 1+ years of experience in customer service.
Benefits:
- Great Environment
- Paid Training
- Paid Holidays
- Greenix Swag
- Weekly Pay
- Health Benefits are available within 90 days for Full-Time employees
Schedule:
- Day shift
- Monday to Friday and 1 Saturday a month required
Application Question(s):
- Do you have access to a laptop/desktop and reliable high-speed internet?
Work Location: Remote
About Greenix
Sourced by ZipRecruiter
Industry
Personal services
Company size
501 - 1,000 Employees
Headquarters location
Orem, UT, US
Year founded
2011