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At Home Inbound Customer Service Jobs in Appleton, WI

Customer Service Rep

Green Bay, WI · On-site

$15.50 - $21.25/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Green Bay, WI

$15.50 - $21.25/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Representative

Appleton, WI

$15.25 - $20.75/hr

O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at ... Primary Function Responsible for the outbound and inbound phone calls to schedule service and sales ...

Customer Service

Kaukauna, WI · On-site

$18 - $20/hr

The Customer Service position is responsible for a variety of customer service responsibilities which can include answering customer/sales calls, prepare daily deposits, enter A/R payments and ...

Customer Service

Kaukauna, WI · On-site

$18 - $20/hr

The Customer Service position is responsible for a variety of customer service responsibilities which can include answering customer/sales calls, prepare daily deposits, enter A/R payments and ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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At Home Inbound Customer Service information

See Appleton, WI salary details

$9

$16

$25

How much do at home inbound customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for at home inbound customer service in Appleton, WI is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Inbound Customer Service Representative, and why are they important?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an At Home Inbound Customer Service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are At Home Inbound Customer Service jobs?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
What are popular job titles related to At Home Inbound Customer Service jobs in Appleton, WI? For At Home Inbound Customer Service jobs in Appleton, WI, the most frequently searched job titles are:
What cities near Appleton, WI are hiring for At Home Inbound Customer Service jobs? Cities near Appleton, WI with the most At Home Inbound Customer Service job openings:
Customer Service Representative - Kaukauna, WI

Customer Service Representative - Kaukauna, WI

Matheson Tri-Gas, Inc.

Kaukauna, WI • On-site

Other

Re-posted 13 hours ago


Matheson rating

8.0

Company rating: 8.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

22nd of 75 rated oil and gas companies


Job description

Position Summary  Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service.

  Position Accountabilities  - Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. - Provides quotes or completes the sale, if campaign appropriate to directly gain new business. - Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up.

- Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.

- Manages requests for products, price and technical information. - Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. - Maintains showroom cleanliness by procedures set forth by management.

- Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. - Tracks result of outbound campaign efforts. - Backs up inbound customer service, as needed.

- Comply with all DOT and OSHA regulations. - Ensure all safety rules are strictly observed. - Perform other projects and duties as assigned.

Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.   Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability  


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