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Customer Service Rep Iii Jobs in Appleton, WI (NOW HIRING)

A. O. Smith

Customer Service Representative III

Freedom, WI · On-site

$16 - $21.75/hr

Customer Service Representative III Date: Jul 25, 2026 Location(s): Appleton, WI, US, 54914 Company: A. O. Smith Corporation Business Unit: NAWT Workplace Setting: Onsite Company / Location ...

A. O. Smith

Customer Service Representative III

Appleton, WI · On-site

$15.25 - $20.75/hr

Qualifications Bachelors Degree in related field with 3+ years experience preferred. Will consider ... Responds promptly to customer needs and requests for service and assistance. * Listens and remains ...

A.O. Smith

Customer Service Representative III

Appleton, WI · On-site

$15.25 - $20.75/hr

Qualifications Bachelors Degree in related field with 3+ years experience preferred. Will consider ... Responds promptly to customer needs and requests for service and assistance. * Listens and remains ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Kaukauna, WI · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Kaukauna, WI · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability

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Customer Service Rep Iii information

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How much do customer service rep iii jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service rep iii in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

Is remote customer service representative III a stressful job?

Remote Customer Service Representative III roles can be stressful due to high call volumes, resolving complex customer issues, and meeting performance metrics. However, stress levels vary depending on the company, workload, and individual coping skills, with some roles offering flexible schedules and support tools to help manage stress.

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Customer Service Representative III

A. O. Smith

Freedom, WI • On-site

$16 - $21.75/hr

Other

Medical, Dental, Life, Retirement

Re-posted 28 days ago

A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

374th of 495 rated machine equipment manufacturers

Job description

Customer Service Representative III

Date: Jul 25, 2026

Location(s):

Appleton, WI, US, 54914

Company: A. O. Smith Corporation

Business Unit: NAWT

Workplace Setting: Onsite

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

To assist customers with purchased orders, stock checks and general information. Acts as a liaison between customers and AO Smith regarding specialty questions and advice. Process orders for materials or merchandise received by mail, telephone, or personally from customers or company employees by performing the following duties.

Responsibilities

  • Manage parts sales order backlog.

  • Utilize JDE information effectively and efficiently while entering all customer parts orders into JDE

  • Receive and handle customer requests and complaints via phone, fax or computer.

  • Inform customer of parts prices, shipping date, anticipated delays, and any additional information needed by customer.

  • Call customers when necessary to advise shipment delay and/or to obtain additional information.

  • Check inventory and schedule shipment of customer orders.

  • Follow-up on orders to ensure delivery by specified dates.

  • Check and confirm, price and discount of customers.

  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.

  • Compiles statistics and prepares various reports for management including replacement parts field information, cross reference and parts bulletins.

  • Handle irate customers in a professional manner.

  • Obtain customer feedback information.

  • Participates in continued update and improvement of parts identification tools.

  • Perform other duties as assigned by supervisor.

Qualifications

Bachelors Degree in related field with 3+ years experience preferred. Will consider candidates with 5+ years experience/training.

Additional Qualifications:

  • Excellent computer skills in MS Word, Excel, email and windows

  • Responds promptly to customer needs and reque sts for service and assistance .

  • Listens and remains open to others’ ideas.

  • Gets clarification on instructions.

  • Priorit izes and plans work activities.

  • Follows through on commitments.

  • Demonstrates accuracy and thoroughness .

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

#Appcast

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market:Appleton

Nearest Secondary Market:Oshkosh

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