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At Home Inbound Customer Service Jobs in Wisconsin

Russell Tobin

Customer Service Specialist

Green Bay, WI · On-site

$19 - $20/hr

Key Responsibilities: • Handle inbound customer calls and provide exceptional service • Assist ... Auto, home, and pet insurance options * Employee discounts with preferred vendors More about us:

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At Home Inbound Customer Service information

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
What are the most commonly searched types of Inbound Customer Service jobs in Wisconsin? The most popular types of Inbound Customer Service jobs in Wisconsin are:
What are popular job titles related to At Home Inbound Customer Service jobs in Wisconsin? For At Home Inbound Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching At Home Inbound Customer Service jobs in Wisconsin look for? The top searched job categories for At Home Inbound Customer Service jobs in Wisconsin are:
What cities in Wisconsin are hiring for At Home Inbound Customer Service jobs? Cities in Wisconsin with the most At Home Inbound Customer Service job openings:
At Home Inbound Customer Service jobs near you
Infographic showing various At Home Inbound Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Associate

Jaeckle Wholesale Inc

Madison, WI • On-site

$21 - $23/hr

Other

PTO

Re-posted 7 days ago

Job description

Description


NOW is the right time to join our team!!!


Do you want to apply your customer service expertise and learn about new products in a company where our customer service department is already recognized by its outstanding performance? Do you want to be a part of a small team where your contribution really matters? Do you want to help our customers succeed by the important role you play?


Jaeckle Distributors has a great opportunity for an experienced and team oriented Customer Service Associate. The position is located at our progressive company headquarters in Madison, WI. In total, we have over 100 employees and we partner with businesses in 11 states for their flooring and surfacing product needs. 


Jaeckle Distributors is a third generation, family-owned business that was founded in 1958. We live our Core Values to make sure we continue to develop an organization our customers will rely on and respect.


Under the direction of the Customer Service Manager, the Customer Service Associate will take inbound customer calls and assist with placing orders, checking stock or resolving issues. Teamwork, great communication and a focus on the customer are essential for success in this role. Our Customer Service Team is friendly and takes great pride in their contribution to the Jaeckle customer experience. You would be joining a team of experienced people ready and willing to help you succeed! 

Requirements

If you can answer the following questions with an enthusiastic "yes!" then we want to talk to you!

  • Would you like to work for a company who believes in doing its absolute best for the customer?
  • Would you like to work Monday through Friday and have your weekends off?
  • Would you like to dress casually and be comfortable in your work environment? 
  • Would you like an aggressive PTO plan that supports your time off with family and friends?
  • Do you have a positive "how can I help" attitude?
  • Do you have at least two years of customer service experience? 
  • Do you have experience in a call center environment working in a call queue? 
  • Are you ready to learn new systems and processes to build and expand your expertise?
  • Are you comfortable making outbound calls to seek new or additional sales?
  • Do you have an interest in learning about new products? 
  • Do you take pride in your work ethic and attention to detail?
  • Do you have strong keyboard and computer skills?

Apply