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At Home Inbound Customer Service Jobs in Wisconsin

Takkt

Customer Service Specialist

Milwaukee, WI · Hybrid

$16.75 - $22.25/hr

At National Business Furniture (NBF), we believe in the power of inspiring workspaces to help ... Respond to inbound customer inquiries via phone and email, providing timely and effective solutions

Peer Technical

Customer Service

Fond Du Lac, WI

$15.75 - $21.50/hr

You will be taking orders from customers. (Inbound calls only) You will enter them into the system, checking price and delivery if needed. Good phone and computer skills. Detailed work required.

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

... at Afni? This position is for wireless customer service, so you will be handling mainly inbound ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

... at Afni? This position is for wireless customer service, so you will be handling mainly inbound ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

Robert Half

Customer Service Representative

Racine, WI · On-site

$19/hr

... inbound and outbound phone communication to resolve issues and provide timely follow-up. • ... center or customer service-focused role. • Ability to manage a high volume of inbound and ...

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All JobsAt Home Inbound Customer Service JobsAt Home Inbound Customer Service Jobs in Wisconsin

At Home Inbound Customer Service information

What are the key skills and qualifications needed to thrive as an At Home Inbound Customer Service Representative, and why are they important?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an At Home Inbound Customer Service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are At Home Inbound Customer Service jobs?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
What are the most commonly searched types of Inbound Customer Service jobs in Wisconsin? The most popular types of Inbound Customer Service jobs in Wisconsin are:
What are popular job titles related to At Home Inbound Customer Service jobs in Wisconsin? For At Home Inbound Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching At Home Inbound Customer Service jobs in Wisconsin look for? The top searched job categories for At Home Inbound Customer Service jobs in Wisconsin are:
What cities in Wisconsin are hiring for At Home Inbound Customer Service jobs? Cities in Wisconsin with the most At Home Inbound Customer Service job openings:
At Home Inbound Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Russell Tobin

Green Bay, WI • On-site

$19 - $20/hr

Other

Posted 14 days ago

Job description

Customer Care Specialist – Banking Support (Contract-to-Hire)

Locations: Fully onsite in Green Bay, WI

Pay Rate: $19/hr -$20/hr

Job Overview

We are seeking Customer Care Specialists to support a large-scale banking system conversion and customer transition related to the American National Bank merger. In this role, candidates will provide high-quality customer service by assisting customers with account-related inquiries, troubleshooting basic issues, and escalating more complex concerns to senior representatives when necessary.

This is a fast-paced, customer-facing opportunity ideal for candidates with previous call center or customer support experience and an interest in the financial services industry.

Key Responsibilities

  • Handle inbound customer calls related to banking system conversion and account transition activities
  • Assist customers with account access, login support, and general troubleshooting
  • Identify, diagnose, and document customer issues accurately
  • Escalate complex concerns to senior support representatives when appropriate
  • Maintain professionalism and deliver excellent customer service during all interactions
  • Navigate multiple systems and tools efficiently while documenting customer information
  • Follow established procedures, compliance standards, and service expectations

Qualifications

  • 1–2 years of customer service or call handling experience required
  • Previous experience with account access support, issue resolution, and escalation management preferred
  • Financial services or banking experience is a plus
  • Strong communication and problem-solving skills
  • Ability to work in a structured, high-volume environment
  • Comfortable working fully onsite and flexible scheduling within operating hours

Applicant Privacy Disclosure

We collect personal information from applicants during the recruiting, pre-offer, and offer process.

During the recruiting, pre-offer process and offer process, we may collect the following categories of personal information:

  1. Identifiers, such as name, address, and email address.
  2. Professional and Employment-Related Information, such as resume, work history, education, and qualifications.
  3. Information Voluntarily Provided by You in connection with the recruiting and pre-offer process.
  4. Sensitive Personal Information, where legally permitted and necessary, such as Social Security number and date of birth.

Personal information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal, regulatory, and contractual obligations.

Personal information is collected and used only as necessary, and we are committed to data minimization, privacy, and providing equal employment opportunities. We are an international organization, and personal information may be accessed or processed by authorized personnel or service providers located outside the United States, subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.

  • For information about our privacy practices, please review our Privacy Policy at: https://prideglobal.com/privacy-policy
  • If you do not consent to the collection of such personal information, please advise us immediately in writing at datasecurity@prideglobal.com


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About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010

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