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Part Time Answering Service Jobs in Wisconsin (NOW HIRING)

Hospice Alliance

On-Call RN

Pleasant Prairie, WI · On-site

Job Type Part-time Description The On-Call RN generally works from home responding to after-hour ... After hours calls are typically first answered by the answering service who then directs the caller ...

Hospice Alliance Inc

On-Call RN

Pleasant Prairie, WI · On-site

After hours calls are typically first answered by the answering service who then directs the caller ... This is a part-time position that is scheduled to work one to two shifts per week from 4pm to 8am ...

Hospice Alliance, Inc

On-Call RN

Pleasant Prairie, WI · On-site

After hours calls are typically first answered by the answering service who then directs the caller ... This is a part-time position that is scheduled to work one to two shifts per week from 4pm to 8am ...

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Part Time Answering Service information

What are the key skills and qualifications needed to thrive as a part time answering service representative?

To thrive as a Part Time Answering Service Representative, you need excellent verbal communication, active listening, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is typically required. Strong interpersonal skills, professionalism, and the ability to remain calm under pressure set top performers apart. These abilities ensure accurate message delivery, positive customer interactions, and reliable support for client businesses.

What are some common challenges faced in a part time answering service role, and how can I overcome them?

In a part-time answering service role, common challenges include managing high call volumes during peak times, quickly adapting to different client needs, and maintaining professionalism with difficult callers. To overcome these, it's helpful to develop strong multitasking and active listening skills, familiarize yourself with clients' businesses, and follow clear scripts or protocols. Supportive team structures and regular training are often provided to ensure you feel confident and capable in handling various scenarios.

What is a part time answering service?

A part time answering service is a company or individual that handles incoming calls for clients during specific hours rather than full-time. These services are ideal for businesses that need professional call management during peak periods, after-hours, or when in-house staff are unavailable. Operators answer calls, take messages, provide information, or forward urgent inquiries as needed. This flexible arrangement helps businesses maintain customer service standards without the need to hire full-time receptionists.

What is the difference between Part Time Answering Service vs Part Time Receptionist?

AspectPart Time Answering ServicePart Time Receptionist
CredentialsBasic communication skills, sometimes training in call handlingHigh school diploma, customer service skills
Work EnvironmentRemote or call center settingFront desk of an office or business
Industry UsageCustomer support, medical offices, small businessesCorporate offices, clinics, hotels
Search & Comparison IntentUnderstanding remote call handling servicesIn-person front desk duties

Part Time Answering Services primarily handle inbound calls remotely, focusing on call management and customer support, while Part Time Receptionists work onsite at a business front desk, greeting visitors and managing in-person inquiries. Both roles require communication skills but differ in environment and specific duties.

What are the most commonly searched types of Answering Service jobs in Wisconsin? The most popular types of Answering Service jobs in Wisconsin are:
What are popular job titles related to Part Time Answering Service jobs in Wisconsin? For Part Time Answering Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Part Time Answering Service jobs in Wisconsin look for? The top searched job categories for Part Time Answering Service jobs in Wisconsin are:
Part Time Answering Service jobs near you
Infographic showing various Part Time Answering Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

On-Call RN

Hospice Alliance

Pleasant Prairie, WI • On-site

Part-time

Re-posted 7 days ago

Job description

Job Type
Part-time
Description
The On-Call RN generally works from home responding to after-hour calls from patients, families, caregivers, and referral sources. After hours calls are typically first answered by the answering service who then directs the caller to the On-Call RN. The On-Call RN assesses, utilizes critical thinking and gives advice or delivers care to hospice patients. The On-Call RN effectively interacts with patients, significant others, and other interdisciplinary team members while maintaining standards of professional nursing and clinical competency.
This is a part-time position that is scheduled to work one to two shifts per week from 4pm to 8am and participates in the weekend and holiday rotation.
Physical Demands
Intermittent physical activity including walking, standing, sitting, lifting and providing nursing care to patient care.
Work Environment
Staff may be exposed to virus, disease and infection from patients and specimens in working environment. Although the On-Call RN generally works from home, they will be required to travel to patient's homes to make a nursing visit when a situation cannot be triaged via phone or video conferencing call requires an actual nursing visit. The On-Call RN is responsible for their own transportation, but mileage reimbursement is provided for miles driven to conduct business.
Essential Duties And Responsibilities
  • Respond to calls from the after-hours answering service in a timely manner.
  • Triages patient related calls by determining the needs of the caller and then responding in an appropriate manner either by phone or with a visit.
  • Complete required documentation in accordance with policy in the patient's electronic medical record.
  • Assist patients, family members or caregivers with concern and empathy; respect confidentiality and privacy and communicate in a courteous and respectful manner.
  • Coordinates services with contracted vendors, outside agencies and interdisciplinary team as needed.
  • Attends patient deaths to provide support to the patient's family and complete required procedures following a death.
  • Complete an in-person nursing visit as deemed necessary.
  • Complete after-hours admissions or consults as needed.
  • Attend required meetings and educational in-services.
  • Performs other duties as assigned.

Requirements
  • Graduate of an accredited school of nursing.
  • CPR Certification.
  • Valid license as a Registered Nurse in the State of Wisconsin.
  • Hospice Certification and/or prior Hospice experience is preferred.
  • Minimum of one-year recent professional nursing experience.
  • Valid Driver's License and auto insurance
  • Computer skills include Microsoft word and e-mail.

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