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At Home Customer Service Jobs in Silver Spring, MD

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

Level One Personnel

Customer Service

Rockville, MD · On-site

  • Medical

  • Retirement

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

Ace Handyman Services

customer service rep

Springfield, VA · On-site

$20/hr

  • Medical

  • PTO

Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue ...

Mosaic Home Interiors

Customer Service Specialist

Chantilly, VA · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing exceptional customer service and a wide array of products, we pride ourselves on our ... Employee product discounts. * 4-week hands-on training program conducted in Chantilly and at one of ...

Mosaic Home Interiors

Customer Service Specialist

Chantilly, VA · On-site

$17.50 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing exceptional customer service and a wide array of products, we pride ourselves on our ... Employee product discounts. * 4-week hands-on training program conducted in Chantilly and at one of ...

Home Depot

Pro Customer Service/Sales

Ellicott City, MD · On-site

$17 - $18.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Upper Marlboro, MD · On-site

$16.50 - $18.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Waldorf, MD

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Baltimore, MD · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Glen Burnie, MD

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Laurel, MD

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Randallstown, MD · On-site

$16.50 - $18.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

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Showing results 21-40

All JobsAt Home Customer Service JobsAt Home Customer Service Jobs in Silver Spring, MD

At Home Customer Service information

See Silver Spring, MD salary details

$10

$19

$27

How much do at home customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for at home customer service in Silver Spring, MD is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

How to become an at-home customer service representative?

To become an at-home customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Employers often require previous customer service experience and may provide training on specific tools or software used in remote support roles.

What are the most commonly searched types of Customer Service jobs in Silver Spring, MD?

The most popular types of Customer Service jobs in Silver Spring, MD are:

What are popular job titles related to At Home Customer Service jobs in Silver Spring, MD?

For At Home Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching At Home Customer Service jobs in Silver Spring, MD look for?

The top searched job categories for At Home Customer Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for At Home Customer Service jobs?

Cities near Silver Spring, MD with the most At Home Customer Service job openings:

At Home Customer Service jobs near you
Infographic showing various At Home Customer Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,295 per year, or $19.4 per hour.

Customer Service Representative (CSR)

Magnolia Companies

Washington, DC • On-site

$16.50 - $22.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago

Job description

Job Type
Full-time
Description
Join the Magnolia Plumbing, LLC Team!
For more than 75 years, Magnolia Plumbing, LLC has been a trusted provider of plumbing, HVAC, wastewater management, and underground utility services throughout the Washington, DC metropolitan area. As we continue to grow, we are looking for experienced professionals to join our Underground Utilities Division.
Magnolia Plumbing, LLC is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our growing team. The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and supporting daily operations.
The ideal candidate is organized, professional, and able to thrive in a fast-paced environment while maintaining a positive attitude and strong communication with customers and team members.
Responsibilities
  • Serve as the first point of contact for customers by answering incoming calls and responding to service requests.
  • Schedule and coordinate plumbing and HVAC service appointments.
  • Communicate appointment details, updates, and service information with customers.
  • Dispatch and coordinate with field technicians to ensure efficient scheduling and customer support.
  • Maintain accurate customer information and service records within company systems.
  • Assist customers with questions regarding appointments, services, and next steps.
  • Handle customer concerns professionally and work toward timely resolutions.
  • Follow up with customers regarding completed services and overall satisfaction.
  • Communicate effectively with Service Managers, Technicians, and internal departments.
  • Support daily administrative tasks and office operations as needed.

Requirements
  • Previous customer service, call center, dispatch, scheduling, or administrative experience preferred.
  • Experience in the HVAC, plumbing, construction, or home services industry is a plus.
  • Strong verbal and written communication skills with professional phone etiquette.
  • Excellent customer service skills with the ability to handle customer concerns professionally.
  • Ability to multitask, prioritize, and manage multiple appointments in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Comfortable learning and using computer systems, scheduling software, and CRM platforms.
  • Ability to maintain accurate records and documentation.
  • Strong problem-solving skills and the ability to make decisions while supporting customers and technicians.
  • Ability to work independently while also contributing to a collaborative team environment.
  • Positive attitude, reliability, and willingness to support a growing organization.

Benefits & Culture
  • Medical benefits starting the first of the month, plus company-paid life insurance and long-term disability.
  • Company contributions to 401(k) and HSA.
  • Company-paid Employee Assistance Program (EAP) and mental health coverage.
  • Company-paid Basic Life Insurance Policy.
  • Paid time off (PTO) available from day one.
  • Empowered environment: we trust you to own your work.
  • Opportunity to pursue trade school and ongoing professional development.

As part of our standard hiring process, this role requires completion of a background check and drug screening following an offer of employment.

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