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Assistant Scholastic Customer Service Jobs in Silver Spring, MD

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Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

Answer customer questions and address concerns in a friendly and professional manner. * Assist customers with product knowledge, service options, and enrollment or sales processes. * Identify ...

Ontic

Customer Service Assistant

Baltimore, MD · On-site

$17.25 - $23.50/hr

As a Customer Service Assistant, you'll be one of the first points of contact for our customers. You'll answer questions, help resolve issues, provide accurate information, and make sure each ...

New

Ontic

Customer Service Assistant

Washington, DC · On-site

$19.50 - $27/hr

As a Customer Service Assistant, you'll be one of the first points of contact for our customers. You'll answer questions, help resolve issues, provide accurate information, and make sure each ...

New

Colonial Parking

CUSTOMER SERVICE ASSISTANT-BIL

Washington, DC · On-site

$19.50 - $27/hr

Customer Service Assistant The Customer Service Assistant is the first point of contact for patients, families, and visitors at the parking facility. This role provides exceptional customer service ...

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All JobsScholastic Customer Service JobsAssistant Scholastic Customer Service JobsAssistant Scholastic Customer Service Jobs in Silver Spring, MD

Assistant Scholastic Customer Service information

See Silver Spring, MD salary details

$12

$20

$29

How much do assistant scholastic customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for assistant scholastic customer service in Silver Spring, MD is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Assistant Scholastic Customer Service vs Scholastic Customer Service Representative?

AspectAssistant Scholastic Customer ServiceScholastic Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or call center setting, interacting with customers via phone or emailOffice or call center, handling customer inquiries and support
Employer & IndustryEducational publishing companies, schools, and bookstoresEducational publishing companies, primarily in customer support roles
Search & Comparison IntentUnderstanding entry-level customer support roles in education publishingComparing customer service roles within Scholastic or similar companies

The main difference is that an Assistant Scholastic Customer Service typically supports internal teams or assists with customer inquiries, while a Scholastic Customer Service Representative directly handles customer interactions and support. Both roles require similar credentials and work environments, but the representative role usually involves more direct customer engagement.

What are popular job titles related to Assistant Scholastic Customer Service jobs in Silver Spring, MD?

For Assistant Scholastic Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Assistant Scholastic Customer Service jobs in Silver Spring, MD look for?

The top searched job categories for Assistant Scholastic Customer Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Assistant Scholastic Customer Service jobs?

Cities near Silver Spring, MD with the most Assistant Scholastic Customer Service job openings:

Assistant Scholastic Customer Service jobs near you
Infographic showing various Assistant Scholastic Customer Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,058 per year, or $20.7 per hour.

Customer Service Assistant

NANO MARKETING FIRM INC

Baltimore, MD • On-site

$49K - $60K/yr

Full-time

Medical, Dental, Vision

Posted 6 days ago

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Job Summary

We are seeking a Customer Service Assistant to join our team. The ideal candidate is enthusiastic, customer-focused, and committed to delivering exceptional service. In this role, you will serve as a primary point of contact for customers, assisting with inquiries, providing product and service information, resolving concerns, and creating a positive customer experience.
This position requires strong communication skills, attention to detail, and the ability to build meaningful customer relationships. Successful candidates are proactive, professional, and comfortable working in a fast-paced environment while balancing customer service and business objectives.
Key Responsibilities

  • Provide outstanding customer service through professional, friendly, and timely interactions
  • Assist customers with questions regarding products, services, policies, and procedures
  • Address customer concerns and resolve issues in a positive and efficient manner
  • Build rapport with customers and maintain strong relationships through exceptional service
  • Educate customers on available products, services, and current promotions
  • Identify customer needs and recommend solutions that best meet their goals
  • Support customer retention through consistent follow-up and engagement
  • Process customer transactions accurately and efficiently
  • Maintain accurate records of customer interactions and account information
  • Collaborate with team members to ensure a seamless customer experience
  • Support daily operational and administrative activities as needed
  • Maintain knowledge of company offerings and stay informed of new products, services, and initiatives
  • Contribute to team goals by delivering high-quality service and supporting business growth
Qualifications
  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal abilities
  • Positive attitude with a customer-first mindset
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and conflict-resolution skills
  • Detail-oriented with strong organizational abilities
  • Ability to work independently and as part of a team
  • Reliable, professional, and dependable
  • Previous customer service, hospitality, retail, or related experience is preferred but not required
Work Environment

  • Customer-facing role with frequent interaction throughout the day
  • Fast-paced, team-oriented environment
  • Opportunity to develop communication, relationship-building, and business skills
  • Ongoing training and professional development provided