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At Home Call Center Representative Jobs (NOW HIRING)

Gateway Communications

Be Seen First

Call Center Representative

Vancouver, WA · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... At Gateway Communications, we use the telephone to personally connect and have conversations with ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$18.50 - $23/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA ... Self-motivated and able to work independently at times * Patience and empathy * A personality where ...

Doggett Freightliner

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

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At Home Call Center Representative information

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How much do at home call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for at home call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an at home call center representative?

At Home Call Center Representatives are customer service professionals who work remotely, typically from their own homes, to handle customer inquiries, resolve issues, and provide support over the phone, email, or chat. They use specialized software to connect with customers and access necessary information. This role allows for flexible work arrangements and is popular among those seeking remote employment. Responsibilities may include answering questions, processing orders, troubleshooting technical problems, and maintaining customer satisfaction. Many companies provide training and equipment to help representatives succeed in a remote environment.

What are the key skills and qualifications needed to thrive as an at home call center representative?

To excel as an At Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Outstanding representatives demonstrate patience, active listening, and resilience in handling diverse customer queries. These capabilities ensure efficient issue resolution, high customer satisfaction, and reliable remote service delivery.

What are some common challenges faced by at home call center representatives, and how can they be managed?

At Home Call Center Representatives often encounter challenges such as managing distractions in a home environment, maintaining consistent productivity, and staying connected with remote supervisors and teammates. To overcome these, it’s important to establish a dedicated, quiet workspace and set clear boundaries with household members during work hours. Utilizing company-provided communication tools, participating in regular team check-ins, and following a structured daily routine can help maintain focus and foster a sense of team connection, even while working remotely.

What is the difference between At Home Call Center Representative vs Customer Service Agent?

AspectAt Home Call Center RepresentativeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Job FocusHandling inbound/outbound calls, troubleshooting, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Representatives primarily work remotely handling calls for various companies, while Customer Service Agents may work in-office or remotely, often within specific industries like retail or banking. The main difference lies in the work setting and sometimes the scope of responsibilities.

What cities are hiring for At Home Call Center Representative jobs?

Cities with the most At Home Call Center Representative job openings:

What are the most commonly searched types of Call Center Representative jobs?

The most popular types of Call Center Representative jobs are:

What states have the most At Home Call Center Representative jobs?

States with the most job openings for At Home Call Center Representative jobs include:

At Home Call Center Representative jobs near you
Infographic showing various At Home Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

NCB Management Services

Jacksonville, FL • On-site

$14.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Call Center Representatives

Are you a confident communicator who thrives in a fast-paced, goal-driven environment with uncapped earning potential?

We're hiring Call Center Representatives who excel at building rapport, navigating tough conversations with professionalism, and helping customers find realistic paths towards financial resolution.

Position Overview

Our Call Center Representatives are responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiate payment plans and maintain accurate records of all interactions all while ensuring compliance with relevant laws and regulations.

What You'll Do
  • Make and receive calls to discuss past-due accounts with customers
  • Provide clear, empathetic explanations of account status and available resolution options
  • Negotiate payment arrangements in alignment with Company guidelines and compliance requirements
  • Document all interactions accurately and efficiently
  • Meet daily, weekly and monthly performance goals
  • Maintain professionalism and adhere to all federal, stated and Company regulations, including FDCPA
What You Bring
  • Strong communication and active-listening skills
  • Ability to stay composed, confident and solutions-focused
  • Comfort working with performance metrics and structured call expectations
  • Basic computer proficiency and ability to learn new systems
  • Prior collections or call center experience is helpful but not required. - We provide training
Why You'll Love Working Here
  • Uncapped earning potential with competitive hourly pay
  • Hybrid work arrangements
  • Business casual work environment
  • Medical, dental and vision insurance (with HSA Option)
  • Employee Assistance Program (EAP)
  • Company paid Life Insurance
  • Company paid Short Term and Long Term Disability
  • 401(k) with Company match
  • Paid time off and paid holidays
  • Comprehensive training and ongoing coaching
  • Supportive team culture that values respect, compliance, and ethical practices

If you enjoy problem-solving and want a role where your results directly impact your earning potential, this is a strong fit and we'd love to meet you!

Apply