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At Home Call Center Representative Jobs in Reno, NV

... the Call Center and Front Operations, gathered from Sales/Convention Service Managers, group ... The physical demands described here are representative of those that must be met by a Team Member ...

Call Center Specialist

Sparks, NV · On-site

$17.25 - $21.50/hr

The Call Center Specialist is responsible for answering incoming calls and scheduling patient ... Loyal, reliable, tactful, honest and discreet maintaining confidentiality at all times. Exhibits ...

Call Center Supervisor

Reno, NV · On-site

$21 - $24/hr

The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. The MAC Supervisor-I must be able to monitor, mentor ...

EDUCATION and/or EXPERIENCE Minimum of 3 years' call center supervisor experience or any ... The physical demands described here are representative of those that must be met by a Team Member ...

At Greater Nevada, our passion is helping more people Live Greater, including our members ... Regular communication with the 3rd party call center for updates to scripting, alerts, promotional ...

Player's Club Representative - On Call

Reno, NV · On-site

$16 - $20/hr

The physical demands described here are representative of those that must be met by a Team Member ... The noise level in the work environment is usually moderate but can be loud at times. Team Member ...

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At Home Call Center Representative information

See Reno, NV salary details

$10

$17

$24

How much do at home call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for at home call center representative in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is an at home call center representative?

At Home Call Center Representatives are customer service professionals who work remotely, typically from their own homes, to handle customer inquiries, resolve issues, and provide support over the phone, email, or chat. They use specialized software to connect with customers and access necessary information. This role allows for flexible work arrangements and is popular among those seeking remote employment. Responsibilities may include answering questions, processing orders, troubleshooting technical problems, and maintaining customer satisfaction. Many companies provide training and equipment to help representatives succeed in a remote environment.

What are the key skills and qualifications needed to thrive as an at home call center representative?

To excel as an At Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Outstanding representatives demonstrate patience, active listening, and resilience in handling diverse customer queries. These capabilities ensure efficient issue resolution, high customer satisfaction, and reliable remote service delivery.

What are some common challenges faced by at home call center representatives, and how can they be managed?

At Home Call Center Representatives often encounter challenges such as managing distractions in a home environment, maintaining consistent productivity, and staying connected with remote supervisors and teammates. To overcome these, it’s important to establish a dedicated, quiet workspace and set clear boundaries with household members during work hours. Utilizing company-provided communication tools, participating in regular team check-ins, and following a structured daily routine can help maintain focus and foster a sense of team connection, even while working remotely.

What is the difference between At Home Call Center Representative vs Customer Service Agent?

AspectAt Home Call Center RepresentativeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Job FocusHandling inbound/outbound calls, troubleshooting, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Representatives primarily work remotely handling calls for various companies, while Customer Service Agents may work in-office or remotely, often within specific industries like retail or banking. The main difference lies in the work setting and sometimes the scope of responsibilities.

What are the most commonly searched types of Call Center Representative jobs in Reno, NV?

The most popular types of Call Center Representative jobs in Reno, NV are:

What cities near Reno, NV are hiring for At Home Call Center Representative jobs?

Cities near Reno, NV with the most At Home Call Center Representative job openings:

Infographic showing various At Home Call Center Representative job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Bilingual Call Center Representative- eMSR

GREAT BASIN FEDERAL CREDIT UNION

Reno, NV

$19.84/hr

Full-time

Posted 12 days ago


Job description

The Member Support Representative creates a remarkable experience consistent with our brand personality, core values, service promises, mission and vision with all internal and external relationships. Provides exceptional service at all member touchpoints including answering all incoming calls and electronic communications. Provides information and member support concerning the credit union and its products and services to members and employees. Through creating member loyalty, you must excel in core contributor relationships by offering share and loan products. Educate and empower members to utilize e-services.

Experience and Training

    • High School diploma or GED equivalent
    • Strong knowledge of language and cultural differences amongst Spanish-speaking countries
    • 12 months experience in a customer service capacity which included cash handling experience, preferably in a credit union, bank or other financial institution or six months of continuous employment with Great Basin Federal Credit Union
    • Pass Teller training and MSR training with 85% or better

Required Knowledge and Abilities

Knowledge of:

    • Credit union products, services and policies Ability to:
    • Perform minor math calculations
    • Organize time effectively
    • Communicate effectively and professionally with members and the public through phone and e-channels
    • Work independently and efficiently
    • Pay attention to details, be proficient and accurate
    • Be flexible and handle more than one task at a time

Physical Requirements (approximate percentage of day spent)

Standing- 10%

Sitting- 60%

Bending-3%

Squatting- 2%

Walking- 10%

Lifting- 7% 5-15 lbs

Twisting-3%

Driving- 5%*

* May be required to drive to another branch

Extent of Public Contact

This position works extensively with our members, both internal and external, primarily through the telephone.

Working Conditions

Duties performed are in an office environment. Requires occasional traveling to branches to fill in as a Teller as needed or to attend outside classes.