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At Home Call Center Representative Jobs in Reno, NV

Experience working in a fast-paced call center environment * Experience working in a technology ... work and at home. Best Buy offers a range of benefits to support your overall well-being and ...

Experience working in a fast-paced call center environment * Experience working in a technology ... work and at home. Best Buy offers a range of benefits to support your overall well-being and ...

Experience working in a fast-paced call center environment * Experience working in a technology ... work and at home. Best Buy offers a range of benefits to support your overall well-being and ...

BDC Representative

Sparks, NV · On-site

$50K - $80K/yr

Description BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ...

BDC Representative

Sparks, NV · On-site

$50K - $80K/yr

Description: BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ...

BDC Representative

Sparks, NV · On-site

$50K - $80K/yr

BDC Representative - Customer Engagement & Appointment Coordination RV Country RV Country is one of ... Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ...

Familiarity with call center workflows and technology * Strong interpersonal communication skills, both written and verbal * Ability to visually present information and data in a clear manner

IPT Homemaker

NV · On-site

$22.01 - $30/hr

Virginia City Senior Center, NV Job Type: Intermittent Part-Time Job Number: 202400004 Department ... home call for help or identify by sound when they might need help. Must be able to give clear ...

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At Home Call Center Representative information

See Reno, NV salary details

$10

$17

$24

How much do at home call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for at home call center representative in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is an at home call center representative?

At Home Call Center Representatives are customer service professionals who work remotely, typically from their own homes, to handle customer inquiries, resolve issues, and provide support over the phone, email, or chat. They use specialized software to connect with customers and access necessary information. This role allows for flexible work arrangements and is popular among those seeking remote employment. Responsibilities may include answering questions, processing orders, troubleshooting technical problems, and maintaining customer satisfaction. Many companies provide training and equipment to help representatives succeed in a remote environment.

What are the key skills and qualifications needed to thrive as an at home call center representative?

To excel as an At Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Outstanding representatives demonstrate patience, active listening, and resilience in handling diverse customer queries. These capabilities ensure efficient issue resolution, high customer satisfaction, and reliable remote service delivery.

What are some common challenges faced by at home call center representatives, and how can they be managed?

At Home Call Center Representatives often encounter challenges such as managing distractions in a home environment, maintaining consistent productivity, and staying connected with remote supervisors and teammates. To overcome these, it’s important to establish a dedicated, quiet workspace and set clear boundaries with household members during work hours. Utilizing company-provided communication tools, participating in regular team check-ins, and following a structured daily routine can help maintain focus and foster a sense of team connection, even while working remotely.

What is the difference between At Home Call Center Representative vs Customer Service Agent?

AspectAt Home Call Center RepresentativeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Job FocusHandling inbound/outbound calls, troubleshooting, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Representatives primarily work remotely handling calls for various companies, while Customer Service Agents may work in-office or remotely, often within specific industries like retail or banking. The main difference lies in the work setting and sometimes the scope of responsibilities.

What are the most commonly searched types of Call Center Representative jobs in Reno, NV?

The most popular types of Call Center Representative jobs in Reno, NV are:

What cities near Reno, NV are hiring for At Home Call Center Representative jobs?

Cities near Reno, NV with the most At Home Call Center Representative job openings:

Infographic showing various At Home Call Center Representative job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Customer Advisor $20/hr. Reno NV

Best Buy

Reno, NV • On-site

$55.79/hr

Other

Retirement, PTO

Re-posted 20 hours ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,794 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

As a Customer Care Representative, you’ll answer calls from Best Buy Health customers and their caregivers. Topics include billing, service plans, account changes, basic technology troubleshooting, and health and safety services (e.g., 24/7 urgent response). You’ll need to manage multiple applications, update electronic records and provide accurate documentation. To succeed in this role, you must use active listening to understand and resolve customers’ needs. This role is hybrid, which means you must be located within a drivable distance to our Best Buy Health office in Reno, NV. You may be asked to come into the office up to 3 days per week.

What you’ll do
  • Respond to high volume of inbound calls from new and existing subscribers
  • Actively listen, provide supportive responses and address customers’ needs
  • Recommend products and services that align with customers’ needs
  • Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA)
  • 1 year of customer service or call center experience
Preferred qualifications
  • Experience working in a fast-paced call center environment
  • Experience working in a technology-focused industry
  • Experience working with senior-aged customers
What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary .

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide .

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Pay Range $19.47 - $28.23 /hr

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966