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Assurant Customer Service Jobs (NOW HIRING)

Assurant, Inc.

Material Processor Lead - Nights

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Material Processor Lead - Nights

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Solutions Engineering Analyst

Miami, FL · Hybrid

$74K - $124K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Material Processor Lead (Weekend)

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Material Processor Lead

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Shipping Lead

Irving, TX

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Material Processor Lead (Triage)

Irving, TX · On-site

$1.7K - $2.7K/wk

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Material Processor Lead (Weekend)

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Senior Demand Planner

Manhattan, NY · On-site +1

$74K - $124K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

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Assurant Customer Service information

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How much do assurant customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for assurant customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does Assurant customer service pay?

Assurant customer service representatives typically earn an hourly wage ranging from $14 to $20, depending on experience and location. The role often involves full-time schedules with benefits, and some positions may offer performance-based bonuses.

What is an Assurant Customer Service job?

An Assurant Customer Service job involves assisting customers with inquiries, claims, and policy information related to Assurant’s insurance and protection products. Representatives handle phone calls, emails, and chats to provide support, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of Assurant’s services. Training is typically provided to help employees understand company policies and procedures.

What are the key skills and qualifications needed to thrive in the Assurant Customer Service position, and why are they important?

To thrive as an Assurant Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and customer service software like Salesforce is commonly required. Attention to detail, patience, and a positive attitude help candidates excel in managing customer inquiries and resolving issues efficiently. These skills ensure that customers receive timely, accurate assistance, which upholds the company's reputation and enhances customer satisfaction.

What is the hiring process for Assurant?

The hiring process for an Assurant Customer Service position typically involves submitting an online application, completing an initial phone or video interview, and participating in an in-person or virtual interview. Candidates may also undergo skills assessments and background checks before receiving a job offer.

What does an Assurant pay?

The average pay for an Assurant Customer Service representative typically ranges from $14 to $20 per hour, depending on experience and location. The role often involves training in customer support skills and familiarity with company systems, with some positions offering additional benefits and performance incentives.

Is Assurant a good place to work?

Assurant Customer Service roles are generally considered stable with opportunities for skill development in communication and problem-solving. The work environment often involves call center settings with standard schedules and requires customer service skills. Employee reviews vary, so researching specific locations and roles can provide more detailed insights.

What does a typical day look like for an Assurant Customer Service representative?

A typical day for an Assurant Customer Service representative involves managing a high volume of incoming calls, emails, or chats from customers seeking assistance with products, claims, or account issues. Representatives work collaboratively within a team, often coordinating with other departments to resolve complex inquiries and ensure a seamless customer experience. The role requires proactively following up on customer cases, keeping accurate records, and maintaining knowledge of company policies and services. This fast-paced environment provides valuable experience in communication and problem-solving, and can serve as a stepping stone to supervisory or specialized roles within the company.

More about Assurant Customer Service jobs
What cities are hiring for Assurant Customer Service jobs? Cities with the most Assurant Customer Service job openings:
What states have the most Assurant Customer Service jobs? States with the most job openings for Assurant Customer Service jobs include:
What job categories do people searching Assurant Customer Service jobs look for? The top searched job categories for Assurant Customer Service jobs are:
Assurant Customer Service jobs near you
Infographic showing various Assurant Customer Service job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Material Processor Lead - Nights

Material Processor Lead - Nights

Assurant, Inc.

Irving, TX • On-site

$17.34 - $27.75/hr

Full-time

Posted 8 days ago

Job description

This job is responsible for working with the Supervisors and assisting in training and developing the team, monitoring production performance, ensuring production and quality controls are met while adhering to the work instructions for the area of responsibility.
This is an onsite role in our Irving facility TX facility with a schedule of Monday - Thursday, 5 pm - 4:30AM.
What will be my duties and responsibilities in this job?
  • Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
  • Participate in daily stand-up meetings with Supervisor
  • Participate in internal and external customer or vendor meetings
  • Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
  • Work with other departments as needed to ensure proper workflow is achieved
  • Point of contact for employees for handling escalation issues
  • Work with Engineering to identify and resolve process issues
  • Track and maintain daily attendance roster for Emergency Evacuation purposes
  • Participate with the 6S Audit team on monthly 6S audits
  • Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
  • Forklift certified if needed for area of responsibility
  • Perform on-the-job (OJT) refresher training and work station assessment
  • Monitor inventory levels (WIP Aging) for specific area of responsibility
  • Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed

What are the requirements needed for this position?
  • High School Diploma or GED
  • 1+ years lead or supervisory experience in a manufacturing and/or warehouse environment

What other skills/experience would be helpful to have?
  • Ability to collaborate with other departments with their area of responsibility
  • Training environment experience
  • Forklift certified if needed for area of responsibility
  • Ability to communicate effectively with all levels of employees
  • Must be proficient and certified in the area that they are responsible for leading

ENT2629 - Material Processor Lead
Job Grade
05
Pay Range:
$17.34 - $27.75
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Continue your career at Assurant. Learn how to apply.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice.

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