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Assurant Customer Service Jobs (NOW HIRING)

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Material Processor Lead

Irving, TX · On-site

$16 - $19/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Material Processor Lead (Nights)

Irving, TX · On-site

$16 - $19/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Material Processor Lead - Nights

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Material Processor Lead

Lewisville, AR · On-site

$1.7K - $2.7K/wk

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Associate Engineer

Lewisville, AR · On-site

$56.20 - $94.10/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Material Processor Lead - Nights

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Material Processor Lead

Irving, TX · On-site

$1.7K - $2.7K/wk

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Wireless Technician

Irving, TX · On-site

$1.9K - $3.0K/wk

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Showing results 41-60

Assurant Customer Service information

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How much do assurant customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for assurant customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Assurant Customer Service?

An Assurant Customer Service job involves assisting customers with inquiries, claims, and policy information related to Assurant’s insurance and protection products. Representatives handle phone calls, emails, and chats to provide support, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of Assurant’s services. Training is typically provided to help employees understand company policies and procedures.

What are the key skills and qualifications needed for an Assurant Customer Service position?

To thrive as an Assurant Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and customer service software like Salesforce is commonly required. Attention to detail, patience, and a positive attitude help candidates excel in managing customer inquiries and resolving issues efficiently. These skills ensure that customers receive timely, accurate assistance, which upholds the company's reputation and enhances customer satisfaction.

What is the hiring process like at Assurant Customer Service?

The hiring process for Assurant Customer Service roles typically involves submitting an online application, completing a phone or virtual interview, and sometimes participating in an in-person interview or assessment. Candidates may also undergo background checks and skills assessments relevant to customer service, such as communication and problem-solving abilities.

What does an Assurant Customer Service representative do?

A typical day for an Assurant Customer Service representative involves managing a high volume of incoming calls, emails, or chats from customers seeking assistance with products, claims, or account issues. Representatives work collaboratively within a team, often coordinating with other departments to resolve complex inquiries and ensure a seamless customer experience. The role requires proactively following up on customer cases, keeping accurate records, and maintaining knowledge of company policies and services. This fast-paced environment provides valuable experience in communication and problem-solving, and can serve as a stepping stone to supervisory or specialized roles within the company.

Is Assurant customer service a good place to work?

Assurant customer service roles are generally considered stable with opportunities for skill development in communication and problem-solving. The work environment often involves shift work and training on customer management tools, making it suitable for those seeking entry-level or call center positions.
More about Assurant Customer Service jobs

What cities are hiring for Assurant Customer Service jobs?

Cities with the most Assurant Customer Service job openings:

What states have the most Assurant Customer Service jobs?

States with the most job openings for Assurant Customer Service jobs include:

Infographic showing various Assurant Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Industrial Continuous Improvement Engineer

Assurant, Inc

Lewisville, AR • On-site

$74K - $124K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

The Continuous Improvement (CI) Engineer drives lean transformation and operational excellence at our Lewisville facility. This role partners across teams to optimize remanufacturing and reverse logistics operations through automation, data-driven insights, and standard lean practices. You'll challenge the status quo, eliminate waste, and improve safety, quality, delivery, and cost (SQDC) while helping scale high-efficiency automated and manual processes.

This is an onsite role in our Lewisville TX facility.

What will be my duties and responsibilities in this job?

  • Lead and support lean transformation initiatives across manufacturing and logistics operations
  • Deploy and optimize automation solutions (equipment and systems) to improve performance
  • Analyze data to identify improvement opportunities and implement sustainable solutions
  • Establish KPIs, measurement systems, and SPC tools to monitor and drive results
  • Implement lean methods including standard work, 5S, kanban, TAKT, WIP optimization, and visual management
  • Partner with IT and engineering to deliver system integrations and digital improvements
  • Investigate and apply emerging methodologies and technologies in the field of continuous improvement, such as predictive analytics, machine learning, or Internet of Things (IoT) applications, to drive innovation and future-proof business processes
  • Support new product introductions (NPI), workstation setup, and line launches
  • Conduct time studies and process mapping to improve efficiency and throughput
  • Facilitate cross-functional projects and kaizen events
  • Promote lean culture through training, coaching, and team engagement
  • Collaborate with suppliers and partners to improve material flow, quality, and lead times

What are the requirements needed for this position?

  • 3+ years of experience in manufacturing, warehouse, or operations environments
  • Bachelor's degree in Industrial Engineering or related field
  • Strong knowledge of lean principles and continuous improvement methodologies
  • Proficiency in Excel, PowerPoint, and MS Office; strong analytical and presentation skills
  • Experience with data analysis and performance tracking (SPC preferred)
  • Excellent communication and collaboration skills
  • Self-starter with strong problem-solving abilities and comfort working in fast-paced environments
  • Experience applying data analysis and structured problem-solving to identify trends, evaluate options, and align recommendations with broader organizational goals
  • Ability to make timely, well-reasoned decisions and progresses work effectively in situations with incomplete or changing information

What other skills/experience would be helpful to have?

  • Lean transformation and/or operational excellence experience
  • Six Sigma training or Green Belt certification
  • Experience with value stream mapping and kaizen events
  • Familiarity with Minitab, SQL, or data analytics tools
  • AutoCAD (2D) for facility layouts
  • Knowledge of consumer electronics or mobile device manufacturing

#AssurantProudEB

Pay Range:

$74,600.00 - $124,700.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.


Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more atjobs.assurant.com.


For U.S. benefit information, visitmyassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.


What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our cultureThe Assurant Way.


Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.


AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.


Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.


Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.