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Assurant Customer Service Jobs (NOW HIRING)

Assurant

Customer Care Representative

$15.03 - $27.75/hr

Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include ... Company Overview Assurant is a leading global business services company that supports, protects ...

Assurant

Service Provider Sourcing Specialist

$20.96 - $34.59/hr

... customers. In addition to learning and utilizing all databases and applications relevant to ... Set up and maintain service provider profiles as it relates to Assurant systems * Utilize Excel ...

Assurant, Inc

$19.08 - $30.53/hr

If you are motivated, solution-oriented and have a passion for providing great customer service ... Learn more atjobs.assurant.com. For U.S. benefit information, visitmyassurantbenefits.com. For ...

Assurant

Residential Property Desk Claims Adjuster

$23.66 - $45.22/hr

Assurant is seeking a Property Claims Adjuster to manage first-party property claims across various ... Demonstrate empathy and deliver exceptional customer service. What are the requirements needed for ...

Assurant

Associate Material Processor

Irving, TX · On-site

$17.75 - $24.50/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Repair Electronic Associate

Irving, TX · On-site

$16.23 - $25.16/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant

Associate Material Processor

Irving, TX · On-site

$15.03 - $23.29/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant

Underwriting Associate

$56K - $94K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant

Pricing Manager

$103K - $173K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Dealer Development Manager

San Juan, PR · On-site

... and customer satisfaction. Key Responsibilities * Develop and secure agreements with auto ... Monitor and enhance sales of Assurant products (e.g., Vehicle Service Contracts). * Conduct sales ...

Assurant

Digital & AI Transformation Analyst

Atlanta, GA · On-site

$74K - $124K/yr

... and customer experience. The role contributes to the planning, execution, and continuous ... Company Overview Assurant is a leading global business services company that supports, protects ...

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Assurant Customer Service information

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How much do assurant customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for assurant customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does Assurant customer service pay?

Assurant customer service representatives typically earn an hourly wage ranging from $14 to $20, depending on experience and location. The role often involves full-time schedules with benefits, and some positions may offer performance-based bonuses.

What is an Assurant Customer Service job?

An Assurant Customer Service job involves assisting customers with inquiries, claims, and policy information related to Assurant’s insurance and protection products. Representatives handle phone calls, emails, and chats to provide support, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of Assurant’s services. Training is typically provided to help employees understand company policies and procedures.

What are the key skills and qualifications needed to thrive in the Assurant Customer Service position, and why are they important?

To thrive as an Assurant Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and customer service software like Salesforce is commonly required. Attention to detail, patience, and a positive attitude help candidates excel in managing customer inquiries and resolving issues efficiently. These skills ensure that customers receive timely, accurate assistance, which upholds the company's reputation and enhances customer satisfaction.

What is the hiring process for Assurant?

The hiring process for an Assurant Customer Service position typically involves submitting an online application, completing an initial phone or video interview, and participating in an in-person or virtual interview. Candidates may also undergo skills assessments and background checks before receiving a job offer.

What does an Assurant pay?

The average pay for an Assurant Customer Service representative typically ranges from $14 to $20 per hour, depending on experience and location. The role often involves training in customer support skills and familiarity with company systems, with some positions offering additional benefits and performance incentives.

Is Assurant a good place to work?

Assurant Customer Service roles are generally considered stable with opportunities for skill development in communication and problem-solving. The work environment often involves call center settings with standard schedules and requires customer service skills. Employee reviews vary, so researching specific locations and roles can provide more detailed insights.

What does a typical day look like for an Assurant Customer Service representative?

A typical day for an Assurant Customer Service representative involves managing a high volume of incoming calls, emails, or chats from customers seeking assistance with products, claims, or account issues. Representatives work collaboratively within a team, often coordinating with other departments to resolve complex inquiries and ensure a seamless customer experience. The role requires proactively following up on customer cases, keeping accurate records, and maintaining knowledge of company policies and services. This fast-paced environment provides valuable experience in communication and problem-solving, and can serve as a stepping stone to supervisory or specialized roles within the company.

More about Assurant Customer Service jobs
What cities are hiring for Assurant Customer Service jobs? Cities with the most Assurant Customer Service job openings:
What states have the most Assurant Customer Service jobs? States with the most job openings for Assurant Customer Service jobs include:
What job categories do people searching Assurant Customer Service jobs look for? The top searched job categories for Assurant Customer Service jobs are:
Assurant Customer Service jobs near you
Infographic showing various Assurant Customer Service job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Care Representative

Customer Care Representative

Assurant

Remote

$15.03 - $27.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 23 days ago

Job description

Job Description
Customer Care Representative
Location: Remote | Job Type: Full-Time
Schedule: Shifts may include evenings and weekends
Compensation: Competitive pay + shift differentials for nights/weekends
Why Join Us?
At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers. We are deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment.
What Sets Us Apart:
  • Benefits from Day One - Medical, dental, vision, and more
  • Paid Time Off - Including holidays
  • Career Growth - Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
  • Comprehensive Training - Paid virtual training to set you up for success

What You'll Do:
  • Handle inbound customer calls and/or e-mails with empathy and professionalism
  • Resolve issues, answer questions, and provide proactive solutions
  • Document interactions and follow up as needed
  • Participate in special projects and adapt to evolving priorities
  • Deliver a WOW experience on every call-customers should hear your smile!

Note: This role does not involve cold calling, sales, or contract upgrades.
What We're Looking For:
  • Minimum Requirements:
    • High school diploma or GED
    • Customer service experience (call center, insurance, or banking preferred)
    • Strong communication, listening, and problem-solving skills
    • Ability to multitask using technology in a fast-paced environment
    • Reliable high-speed internet (25 Mbps down / 6 Mbps up)
    • Quiet, distraction-free home office setup
  • Preferred Qualifications:
    • 2+ years of customer service experience
    • Prior remote work experience

Work Environment:
  • Full-time, 40 hours/week
  • Shifts may vary and include weekends and holidays
  • Must be available to work as late as 9 PM EST
  • Periodic shift bids determine schedules based on business needs

Ready to Make a Difference?
If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we'd love to hear from you!
Pay Range:
$15.03 - $27.75
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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