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Assurant Customer Service Jobs (NOW HIRING)

Assurant

Customer Care Representative

$15.03 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include ... Company Overview Assurant is a leading global business services company that supports, protects ...

Assurant

Bilingual Customer Care Representative

$16.23 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Bilingual Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may ... Company Overview Assurant is a leading global business services company that supports, protects ...

Assurant

Loss Draft Customer Care Team Lead

$20.96 - $34.59/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Merican

Business Analyst - Customer 360

... Assurant's Customer 360 platform, being developed on the Databricks platform. The ideal candidate ... servicing teams to support customer and policy data initiatives. • Support Agile delivery ...

Assurant

Sr Client Support Specialist

$20.96 - $34.59/hr

... Assurant Operations from a cost-saving perspective * Manage multiple issues/cases at one time ... A minimum of 3 years in Business-to-Business or Vendor Customer Service * 3+ years of experience in ...

Assurant

Financial Services Claims Adjuster

$19.08 - $30.53/hr

  • Medical

  • PTO

If you are motivated, solution-oriented and have a passion for providing great customer service ... Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For ...

Assurant

Internal Communications Manager

  • Retirement

Assurant partners with many of the world's leading brands, supporting millions of customers ... Familiarity with insurance, financial services, or similarly regulated industries * Experience ...

Assurant, Inc

Billing and Collections Specialist

Bothell, WA · On-site

$20/hr

  • Medical

  • Retirement

  • PTO

Are you passionate about providing exceptional customer service while learning about payment ... Learn more atjobs.assurant.com. For U.S. benefit information, visitmyassurantbenefits.com. For ...

Assurant, Inc.

Billing and Collections Specialist

Bothell, WA · On-site

$70K - $100K/yr

  • Medical

  • Retirement

  • PTO

Are you passionate about providing exceptional customer service while learning about payment ... Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For ...

Assurant

Director, Technology Product Managment

$122K - $204K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant

Account Executive

$74K - $124K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant

Material Processor Lead

Irving, TX · On-site

$16 - $19/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Logistics Control Specialist

Irving, TX · On-site

$1.9K - $3.0K/wk

Minimum experience of 2 years working in Shipping, Receiving, Distribution, Customer Service and/or ... Learn more atjobs.assurant.com. For U.S. benefit information, visitmyassurantbenefits.com. For ...

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Assurant Customer Service information

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How much do assurant customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for assurant customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Assurant Customer Service?

An Assurant Customer Service job involves assisting customers with inquiries, claims, and policy information related to Assurant’s insurance and protection products. Representatives handle phone calls, emails, and chats to provide support, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of Assurant’s services. Training is typically provided to help employees understand company policies and procedures.

What are the key skills and qualifications needed for an Assurant Customer Service position?

To thrive as an Assurant Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and customer service software like Salesforce is commonly required. Attention to detail, patience, and a positive attitude help candidates excel in managing customer inquiries and resolving issues efficiently. These skills ensure that customers receive timely, accurate assistance, which upholds the company's reputation and enhances customer satisfaction.

What is the hiring process like at Assurant Customer Service?

The hiring process for Assurant Customer Service roles typically involves submitting an online application, completing a phone or virtual interview, and sometimes participating in an in-person interview or assessment. Candidates may also undergo background checks and skills assessments relevant to customer service, such as communication and problem-solving abilities.

What does an Assurant Customer Service representative do?

A typical day for an Assurant Customer Service representative involves managing a high volume of incoming calls, emails, or chats from customers seeking assistance with products, claims, or account issues. Representatives work collaboratively within a team, often coordinating with other departments to resolve complex inquiries and ensure a seamless customer experience. The role requires proactively following up on customer cases, keeping accurate records, and maintaining knowledge of company policies and services. This fast-paced environment provides valuable experience in communication and problem-solving, and can serve as a stepping stone to supervisory or specialized roles within the company.

Is Assurant customer service a good place to work?

Assurant customer service roles are generally considered stable with opportunities for skill development in communication and problem-solving. The work environment often involves shift work and training on customer management tools, making it suitable for those seeking entry-level or call center positions.
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What states have the most Assurant Customer Service jobs?

States with the most job openings for Assurant Customer Service jobs include:

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Assurant Customer Service jobs near you
Infographic showing various Assurant Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Representative

Assurant

Remote

$15.03 - $27.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago

Job description

Job Description
Customer Care Representative
Location: Remote | Job Type: Full-Time
Schedule: Shifts may include evenings and weekends
Compensation: Competitive pay + shift differentials for nights/weekends
Why Join Us?
At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers. We are deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment.
What Sets Us Apart:
  • Benefits from Day One - Medical, dental, vision, and more
  • Paid Time Off - Including holidays
  • Career Growth - Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
  • Comprehensive Training - Paid virtual training to set you up for success

What You'll Do:
  • Handle inbound customer calls and/or e-mails with empathy and professionalism
  • Resolve issues, answer questions, and provide proactive solutions
  • Document interactions and follow up as needed
  • Participate in special projects and adapt to evolving priorities
  • Deliver a WOW experience on every call-customers should hear your smile!

Note: This role does not involve cold calling, sales, or contract upgrades.
What We're Looking For:
  • Minimum Requirements:
    • High school diploma or GED
    • Customer service experience (call center, insurance, or banking preferred)
    • Strong communication, listening, and problem-solving skills
    • Ability to multitask using technology in a fast-paced environment
    • Reliable high-speed internet (25 Mbps down / 6 Mbps up)
    • Quiet, distraction-free home office setup
  • Preferred Qualifications:
    • 2+ years of customer service experience
    • Prior remote work experience

Work Environment:
  • Full-time, 40 hours/week
  • Shifts may vary and include weekends and holidays
  • Must be available to work as late as 9 PM EST
  • Periodic shift bids determine schedules based on business needs

Ready to Make a Difference?
If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we'd love to hear from you!
Pay Range:
$15.03 - $27.75
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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