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Assurant Customer Service Jobs (NOW HIRING)

Assurant, Inc.

Financial Services Claims Adjuster

$19.08 - $30.53/hr

If you are motivated, solution-oriented and have a passion for providing great customer service ... Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For ...

Assurant, Inc

Automotive F&I Account Specialist

$108K/yr

Facilitate training as required to ensure understanding of Assurant Dealer Services, products ... Problem-solving and customer service skills * Computer skills - Word, Excel, PowerPoint, and Access ...

Assurant, Inc

Automotive F&I Account Specialist

$108K/yr

Facilitate training as required to ensure understanding of Assurant Dealer Services, products ... Problem-solving and customer service skills * Computer skills - Word, Excel, PowerPoint, and Access ...

Assurant

Internal Communications Manager

Assurant partners with many of the world's leading brands, supporting millions of customers ... Familiarity with insurance, financial services, or similarly regulated industries * Experience ...

Assurant, Inc

Residential Property Desk Claims Adjuster

$23.66 - $45.22/hr

Assurant is seeking a Property Claims Adjuster to manage first-party property claims across various ... Demonstrate empathy and deliver exceptional customer service. What are the requirements needed for ...

Assurant, Inc

Automotive Account Specialist

$108K/yr

Facilitate training as required to ensure understanding of Assurant Dealer Services, products ... Problem-solving and customer service skills * Computer skills - Word, Excel, PowerPoint, and Access ...

Assurant

Account Executive

$74K - $124K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Solutions Engineering Analyst

Miami, FL · Remote

$74K - $124K/yr

Build a strong understanding of Assurant's products, platforms, capabilities, and services, using ... Assurant Culture The Assurant Way defines how we show up for our clients, customers, communities ...

Assurant, Inc

Logistics Control Specialist

Irving, TX

$1.9K - $3.0K/wk

Minimum experience of 2 years working in Shipping, Receiving, Distribution, Customer Service and/or ... Learn more atjobs.assurant.com. For U.S. benefit information, visitmyassurantbenefits.com. For ...

Assurant

Material Processor Lead

Irving, TX · On-site

$16 - $19/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Senior Materials Manager

Irving, TX · On-site

$88K - $147K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Logistics Control Specialist

Irving, TX · On-site

Minimum experience of 2 years working in Shipping, Receiving, Distribution, Customer Service and/or ... Continue your career at Assurant. Learn how to apply. For U.S. benefit information, visit ...

Assurant, Inc

Material Processor Lead

Lewisville, AR

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

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How much do assurant customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for assurant customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Assurant Customer Service?

An Assurant Customer Service job involves assisting customers with inquiries, claims, and policy information related to Assurant’s insurance and protection products. Representatives handle phone calls, emails, and chats to provide support, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of Assurant’s services. Training is typically provided to help employees understand company policies and procedures.

What does an Assurant Customer Service representative do?

A typical day for an Assurant Customer Service representative involves managing a high volume of incoming calls, emails, or chats from customers seeking assistance with products, claims, or account issues. Representatives work collaboratively within a team, often coordinating with other departments to resolve complex inquiries and ensure a seamless customer experience. The role requires proactively following up on customer cases, keeping accurate records, and maintaining knowledge of company policies and services. This fast-paced environment provides valuable experience in communication and problem-solving, and can serve as a stepping stone to supervisory or specialized roles within the company.

What are the key skills and qualifications needed for an Assurant Customer Service position?

To thrive as an Assurant Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and customer service software like Salesforce is commonly required. Attention to detail, patience, and a positive attitude help candidates excel in managing customer inquiries and resolving issues efficiently. These skills ensure that customers receive timely, accurate assistance, which upholds the company's reputation and enhances customer satisfaction.

Is Assurant customer service a good place to work?

Assurant customer service roles are generally considered stable with opportunities for skill development in communication and problem-solving. Employees often cite a supportive work environment and standard benefits, though experiences can vary based on location and management. It is advisable to review specific office reviews and job requirements before applying.

What is the hiring process like at Assurant Customer Service?

The hiring process for Assurant Customer Service roles typically involves submitting an online application, completing a phone or virtual interview, and sometimes participating in an in-person interview or assessment. Candidates may also undergo background checks and skills assessments relevant to customer service and communication. The process aims to evaluate communication skills, problem-solving ability, and customer service experience.
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Assurant Customer Service jobs near you
Infographic showing various Assurant Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Financial Services Claims Adjuster

Assurant, Inc.

Remote

$19.08 - $30.53/hr

Full-time

Medical, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

*This posting is intended to build our talent pipeline for future opportunities and does not represent an immediate opening.*
Overview of Position
Assurant is looking for Financial Services Claims Adjusters to join our growing team! If you are motivated, solution-oriented and have a passion for providing great customer service, come grow a fulfilling career with us!
As an Adjuster, you'll provide be working directly with policyholders when they have a claim. You'll advocate for the policyholder by listening, analyzing problems, and guide them through the claims process. You'll use your expertise to proactively make recommendations that will help customers avoid future issues.
If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126
What makes us different?
  • Medical benefits begin on your first day
  • Tuition reimbursement available after 6 months, up to $5000/annually
  • Competitive paid time off, including holidays
  • We deliver exceptional paid time off

What will be my duties and responsibilities?
  • Educate clients/customers on card benefit insurance programs and procedures.
  • Provide accurate, professional service and maintain a customer-focused approach.
  • Review claim information and enter data using standard procedures.
  • Review submitted documentation for accuracy and completeness.
  • Investigate questionable claims in collaboration with management.
  • Adjudicate claims and provide settlements in accordance with laws and policy provisions.
  • Make claim approval/denial decisions within authority limits or escalate as needed.
  • Document all actions and outcomes in the system.
  • Strive for high performance in customer satisfaction, efficiency, and quality.
  • Maintain positive working relationships with internal and external stakeholders.
  • Support multiple client product lines and stay current with industry changes.

What are the requirements needed for this position?
  • 2+ years of prior Claims Adjuster experience
  • Active All-Lines (Independent/Company) license and required continuing education hours up to date
  • Relentless drive to provide exceptional customer service
  • Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
  • Strong listening, problem solving, and negotiating skills
  • Strong analytical skills
  • Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
  • Detail oriented with a commitment to excellence
  • Strong attention to detail and problem-solving skills
  • Minimum high school diploma or GED
  • Proven ability to work independently with minimal supervision to manage schedules and meet deadlines

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126
Pay Range:
$19.08 - $30.53
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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