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Assurant Customer Service Jobs (NOW HIRING)

Assurant, Inc.

Senior Materials Manager

Irving, TX · On-site

$88K - $147K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Logistics Control Specialist

Irving, TX · On-site

Minimum experience of 2 years working in Shipping, Receiving, Distribution, Customer Service and/or ... Continue your career at Assurant. Learn how to apply. For U.S. benefit information, visit ...

Assurant, Inc.

Material Processor Lead - Nights

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Receiving Material Processor Lead

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Material Processor Lead

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Material Processor Lead

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Material Processor Lead

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Senior Materials Manager

Irving, TX · On-site

$88K - $147K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Global Tax Technology Analyst

Manhattan, NY · On-site +1

$74K - $124K/yr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Distribution Supervisor

Lewisville, AR · On-site

$56.20 - $94.10/hr

... vendor / customer / client representatives * Monitor inventory of materials and equipment while ... Company Overview Assurant is a leading global business services company that supports, protects ...

Assurant, Inc

Material Processor Lead

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Inventory Control Specialist

Lewisville, TX · On-site

$16.75 - $21.75/hr

... external customers * Proficient Excel skills (Experienced with creating Charts, pivot tables ... Company Overview Assurant is a leading global business services company that supports, protects ...

Assurant, Inc.

Material Processor Lead - Nights

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc.

Material Processor Lead

Lewisville, TX · On-site

$15.75 - $18.50/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

Assurant, Inc

Material Processor Lead -Shipping

Irving, TX · On-site

$17.34 - $27.75/hr

Company Overview Assurant is a leading global business services company that supports, protects ... an enhanced customer experience through mobile device solutions, extended service contracts ...

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Assurant Customer Service information

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How much do assurant customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for assurant customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Assurant Customer Service?

An Assurant Customer Service job involves assisting customers with inquiries, claims, and policy information related to Assurant’s insurance and protection products. Representatives handle phone calls, emails, and chats to provide support, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of Assurant’s services. Training is typically provided to help employees understand company policies and procedures.

What are the key skills and qualifications needed for an Assurant Customer Service position?

To thrive as an Assurant Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and customer service software like Salesforce is commonly required. Attention to detail, patience, and a positive attitude help candidates excel in managing customer inquiries and resolving issues efficiently. These skills ensure that customers receive timely, accurate assistance, which upholds the company's reputation and enhances customer satisfaction.

What is the hiring process like at Assurant Customer Service?

The hiring process for Assurant Customer Service roles typically involves submitting an online application, completing a phone or virtual interview, and sometimes participating in an in-person interview or assessment. Candidates may also undergo background checks and skills assessments relevant to customer service, such as communication and problem-solving abilities.

What does an Assurant Customer Service representative do?

A typical day for an Assurant Customer Service representative involves managing a high volume of incoming calls, emails, or chats from customers seeking assistance with products, claims, or account issues. Representatives work collaboratively within a team, often coordinating with other departments to resolve complex inquiries and ensure a seamless customer experience. The role requires proactively following up on customer cases, keeping accurate records, and maintaining knowledge of company policies and services. This fast-paced environment provides valuable experience in communication and problem-solving, and can serve as a stepping stone to supervisory or specialized roles within the company.

Is Assurant customer service a good place to work?

Assurant customer service roles are generally considered stable with opportunities for skill development in communication and problem-solving. The work environment often involves shift work and training on customer management tools, making it suitable for those seeking entry-level or call center positions.
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Assurant Customer Service jobs near you
Infographic showing various Assurant Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Materials Manager

Assurant, Inc.

Irving, TX • On-site

$88K - $147K/yr

Full-time

Posted 17 days ago

Job description

The Senior Materials Manager leads inventory accuracy, control, and movement across high-volume operations. This role ensures efficient, compliant processes that support production, fulfillment, and customer SLAs. You will partner cross-functionally with Procurement, Planning, and Operations to drive performance, reduce WIP aging, and continuously improve materials flow.
This is an onsite role in our Irving TX Facility.
What will be my duties and responsibilities in this role?
  • Lead inventory control strategy across receiving, storage, movement, cycle counting, and shipping
  • Ensure accuracy, traceability, and compliance of serialized inventory
  • Optimize WIP flow and reduce inventory aging through process improvements and re-slotting
  • Partner with Procurement and Planning to meet customer SLAs and demand requirements
  • Establish and track KPIs; analyze performance and implement corrective actions
  • Build and maintain scalable processes, controls, and reporting
  • Manage budgets, staffing, and organizational performance for materials function
  • Lead, develop, and coach managers and team members; drive accountability and results
  • Collaborate cross-functionally to support operational goals and business growth

What are the requirements needed for this role?
  • Bachelor's degree or equivalent experience
  • 9+ years in materials/inventory control in high-volume manufacturing or repair environments (8,000+ SKUs)
  • 7+ years leadership experience, including managing managers
  • Experience with end-to-end supply chain: procurement, planning, inventory control, and distribution
  • Proven track record managing serialized inventory and leading physical inventories
  • Strong data analysis skills (advanced Excel required)
  • Background in logistics, warehousing, and shipping operations

What other skills/experience would be helpful to have?
  • Oracle ERP experience (especially reverse logistics/remanufacturing)
  • Knowledge of MRP/ERP systems, WIP management, and planning
  • Lean/Six Sigma experience
  • APICS/CPIM certification
  • Experience in high-change, deadline-driven environments

Pay Range:
$88,000.00 - $147,000.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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