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Assurance Wireless Jobs in Indiana (NOW HIRING)

Installation Tech IV

South Bend, IN · On-site

$20.25 - $27/hr

... wireless. (This is meant to be a guide. Duties may vary dependent upon management.) Essential ... quality assurance procedures and checks the final products for errors. • Ensures the safety ...

Paper Machine Operator

Valparaiso, IN · On-site

$14.50 - $17.25/hr

Quality Assurance: Performing physical testing of raw materials and finished products to maintain ... plans (Wireless, Auto, etc.). Career Growth: Expectation to become proficient in all job areas ...

Senior Firmware Engineer

Indianapolis, IN · On-site

$114K - $151K/yr

This will include everything from verifying wireless network functionality to testing sensor ... Strong understanding of QA methodologies, best practices, and testing frameworks, with the ability ...

Paper Machine Operator

Valparaiso, IN · On-site

$14.50 - $17.25/hr

Quality Assurance: Performing physical testing of raw materials and finished products to maintain ... plans (Wireless, Auto, etc.). Career Growth: Expectation to become proficient in all job areas ...

Senior Firmware Engineer

Indianapolis, IN

$114K - $151K/yr

This will include everything from verifying wireless network functionality to testing sensor ... Strong understanding of QA methodologies, best practices, and testing frameworks, with the ability ...

Showing results 21-27

Assurance Wireless information

See Indiana salary details

$14

$25

$36

How much do assurance wireless jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for assurance wireless in Indiana is $25.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $28.12 per hour, depending on experience, location, and employer.

What is an Assurance Wireless?

An Assurance Wireless job typically involves assisting customers with their Lifeline and Affordable Connectivity Program (ACP) services. Employees may help customers apply for free or discounted cell phone service, troubleshoot device or service issues, and explain eligibility requirements. Roles can include customer service representatives, enrollment specialists, and sales associates, depending on the position.

What does an Assurance Wireless Customer Service Representative do?

As an Assurance Wireless Customer Service Representative, your daily tasks usually involve assisting customers with account setup, troubleshooting device issues, answering questions about eligibility, and explaining available services. You may handle a high volume of inbound calls or messages, document interactions in CRM systems, and escalate complex inquiries to supervisors when needed. The position often requires multitasking and maintaining a professional, empathetic demeanor at all times. Working closely with other team members and departments is common to ensure customer needs are met efficiently.

What skills and qualifications are needed for an Assurance Wireless position?

To excel in an Assurance Wireless Customer Service Representative role, candidates typically need strong communication skills, computer literacy, and experience in customer support or call center environments. Familiarity with CRM software, the Lifeline Assistance Program, and ticketing tools is often required. Excellent problem-solving abilities, patience, and adaptability help representatives deliver high-quality service in often fast-paced settings. These skills are crucial for efficiently assisting customers, resolving issues, and maintaining customer satisfaction in a service-driven role.

How to become an Assurance Wireless agent?

Assurance Wireless does not typically hire agents directly, as it is a government-supported program providing free mobile services. However, individuals interested in working with Assurance Wireless can seek employment with authorized retail partners or service providers that distribute Assurance Wireless services, often requiring customer service skills and familiarity with telecommunications. Certification or training may be provided by the employer to ensure proper knowledge of the program and services offered.

What is an Assurance Wireless job description?

An Assurance Wireless job typically involves providing customer support, technical assistance, or administrative services related to the company's wireless services. Employees may handle customer inquiries, troubleshoot issues, and ensure service delivery, often requiring good communication skills and familiarity with telecommunications technology.

What are popular job titles related to Assurance Wireless jobs in Indiana?

For Assurance Wireless jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Assurance Wireless job openings in Indiana as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,413 per year, or $25.2 per hour.

Installation Tech IV

TrueNet Communications

South Bend, IN • On-site

$20.25 - $27/hr

Full-time

Re-posted 6 days ago


Job description

The Installation Technician is responsible for structured cabling, installation of total integrated voice and data systems, networks, and wireless. (This is meant to be a guide. Duties may vary dependent upon management.)
Essential Position Functions:
• Has technical proficiency of structured cabling, installation of total integrated voice and data systems, key
systems, networks, and wireless.
• Completes any additions, removals, changes, upgrades and maintenance to service contracts.
• Performs installations and maintenance of equipment.
• Performs engineering of new projects.
• Perform installation and maintenance of equipment installations, central office equipment including: iron work,
AC, transport equipment, and all infrastructures. Occasionally performs outside plant installation.
• Manage inventory of assigned tools.
• Ensures that all assigned tools are current on calibration.
• Submits ECR or Red Line for any change that would alter the work items, assignments, and/or specifications.
• Must be proficient in writing and presenting a method of procedure for our customers' approval.
• Stages all of the equipment and inventorying material for accuracy.
• Assigns specific tasks to subordinates and monitors their work ethics for efficiency, quality, and safety.
• Responsible for the accuracy in the installation of each and all types of equipment installed.
• Performs a test for completeness or wiring to ensure all is installed correctly.
• Must coordinate the timely procedures of doing a power cut with the customer within the maintenance
window.
• Responsible for the accuracy of all final paperwork required and turned over to the customer in a timely
manner.
• Responsible for the start and completion of each project, which must result in a quality, on time, profitable
product that is presented to our customer.
• Completes quality assurance procedures and checks the final products for errors.
• Ensures the safety, quality, and efficiencies of the crew.
• Interfaces with customer contacts on projects and work orders.
• Interfaces with the end user (contact person) and coordinates with other vendors for each project when
required by the customer.
• Provides technical support for customer contacts and technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of all Telecommunication
standards.
• Other duties as required.
Education and/or Experience:
• High school diploma or GED required.
• Vocational/Technical Business School Desired.
• Minimum of 6 years telecommunication training and/or experience.
• Must have demonstrated proficiency and profitability at the Technician III level.
• Must have exceptional ability in the telephony that is outside the general parameters of installation and
technical expertise.
• Ability to think critically and problem solve.
• Must be able to handle confidential/sensitive information with discretion and good judgement.
• Must be mechanically inclined and have a strong mechanical aptitude.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Prolonged standing.
• Climbing of stairs, ladders, and/or scaffolds.
• Carrying of loads up and down stairs. Reaching and/or grasping.
• Stooping, kneeling, walking, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).
• Ability to effectively communicate with employees, management, peers, et al.
Work Environment:
The work environment characteristics described here are representative of those of a standard office environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exposure to noisy or dusty conditions.
• Exposure to chemicals and solvents.
• Exposure to mechanical, electrical, and/or other hazards.
• Must be able to travel up to 50% (most travel is planned well in advance).
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all general office equipment.