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Associate Technical Writer Jobs in Ontario (NOW HIRING)

Entrust Datacard

Technical Writer, Ottawa

Ottawa, ON · Hybrid

Associate degree in a STEM field or equivalent professional experience demonstrating technical ... Strong written and verbal communication skills are important. * Ability to work independently and ...

Manulife

Associate Software Technical Analyst

Waterloo, ON · Hybrid

CA$62K - CA$104K/yr

As an Associate Software Technical Analyst, you will support and enhance Manulife's Canadian ... Clear written and verbal communication skills, with the ability to explain technical concepts to ...

Midas HAMILTON

Service Writer

Hamilton, ON · On-site

CA$19 - CA$23/hr

Associate Degree or Equivalent * At least 1-year related experience in the automotive service ... Service diagnosis and technical skills * Business mathematical aptitude * Ability to work a ...

Dentons

Technical Support Specialist

Ottawa, ON · On-site

CA$65K - CA$75K/yr

Strong oral and written communication and interpersonal skills * Ability to provide after-hours ... Associate's degree or equivalent experience required. * Professional appearance and presentation ...

Weyerhaeuser

CA$79K - CA$114K/yr

Associate's degree in information technology or equivalent combination of education and/or ... Strong oral and written communication skills Highly Valued Skills: * Experience supporting the ...

Weyerhaeuser

CA$79K - CA$114K/yr

Associate's degree in information technology or equivalent combination of education and/or ... Strong oral and written communication skills Highly Valued Skills: * Experience supporting the ...

Spark Power

Engineering Associate

Hamilton, ON

$70K - $80K/hr

Engineering Associate The Engineering Associate supports civil and structural engineering ... Strong written and verbal skills with the ability to present technical structural data to non ...

Spark Power

Engineering Associate

Hamilton, ON · On-site

CA$70K - CA$80K/yr

Engineering Associate The Engineering Associate supports civil and structural engineering ... Strong written and verbal skills with the ability to present technical structural data to non ...

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All JobsAssociate Technical Writer JobsAssociate Technical Writer Jobs in Ontario

Associate Technical Writer information

What is an associate technical writer?

Associate Technical Writers are entry-level professionals who create and edit technical documentation, such as user manuals, how-to guides, and product instructions. They work closely with subject matter experts to understand complex information and present it in a clear, accessible way for end users. Typically, they are responsible for drafting, formatting, and updating documentation under the guidance of senior technical writers. This role often serves as a starting point for a career in technical writing, offering opportunities to gain experience with various writing tools and documentation standards.

What are the key skills and qualifications needed to thrive as an associate technical writer?

To thrive as an Associate Technical Writer, you need strong writing, editing, and research skills, typically supported by a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, and content management systems is often required, along with a basic understanding of technical concepts. Attention to detail, adaptability, and clear communication are standout soft skills for collaborating with subject matter experts and delivering user-friendly documentation. These skills ensure technical information is accurately conveyed, easily understood, and effectively supports end users and organizational goals.

What are some common challenges faced by associate technical writers in their first year, and how can they overcome them?

Associate Technical Writers often face challenges such as understanding complex technical concepts, adapting to different documentation tools, and aligning with the preferred style guidelines of their organization. To overcome these, it's helpful to proactively seek clarification from subject matter experts, participate in internal training on tools and processes, and regularly review existing documentation for style reference. Building strong communication skills and being open to feedback are key to growing and succeeding in this role.

What is the difference between Associate Technical Writer vs Technical Writer?

AspectAssociate Technical WriterTechnical Writer
Required CredentialsBachelor's degree in English, Communications, or related field; some certificationsBachelor's degree often required; certifications like STC are a plus
Work EnvironmentEntry-level, collaborative teams, often in tech or engineering firmsMore experienced, independent projects, broader industry applications
Employer & Industry UsageUsed in tech, software, engineering sectors for entry rolesUsed across industries for professional documentation and manuals

The Associate Technical Writer typically holds an entry-level position with foundational skills, focusing on learning and supporting documentation tasks. The Technical Writer is more experienced, handling complex documentation independently. Both roles require similar educational backgrounds and are common in tech and engineering industries, but the Technical Writer usually has more responsibility and expertise.

Are associate technical writers still in demand?

Associate technical writers are still in demand as companies seek clear, concise documentation for products and services. The role often requires skills in writing, editing, and familiarity with tools like Markdown or XML, and demand is expected to grow with increasing technology adoption across industries.

How do I become an associate technical writer with no experience?

To become an associate technical writer with no experience, focus on developing strong writing and communication skills, often through completing a relevant degree or certification in technical communication, English, or a related field. Gaining familiarity with tools like Markdown, HTML, or content management systems, and creating a portfolio of sample documentation can also improve your chances of entry-level employment.

What are the most commonly searched types of Technical Writer jobs in Ontario?

The most popular types of Technical Writer jobs in Ontario are:

What cities in Ontario are hiring for Associate Technical Writer jobs?

Cities in Ontario with the most Associate Technical Writer job openings:

Associate Technical Writer jobs near you
Infographic showing various Associate Technical Writer job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Technical Writer, Ottawa

Entrust Datacard

Ottawa, ON • Hybrid

Full-time

PTO

Re-posted 13 days ago

Job description

Join us at Entrust

At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview:

Entrust is seeking a Technical Writer to join our product development team. This role is hybrid based in our office in Ottawa. This role is responsible for preparing and maintaining documentation for new products, including online help systems, end-user, installation, administration, and knowledge base articles. Candidates with experience authoring both virtualization software and SaaS products-and able to multitask across documents are especially valued. The ability to create visual diagrams is required.

We're looking for someone who is passionate about technical publishing, committed to accuracy, and thrives in a fast-paced, collaborative environment.

Responsibilities:

  • Manage the creation and maintenance of end-user guides, installation manuals, and online help content for KeyControl products.

  • Work closely with senior writers and engineering teams to gather technical information and document features.

  • Follow established documentation standards, templates, and style guides (e.g., Microsoft Manual of Style).

  • Assist in updating documentation based on product changes, bug fixes, and support feedback.

  • Perform basic validation of documented steps by testing simple workflows where applicable.

  • Participate in documentation reviews and incorporate feedback from peers and stakeholders.

  • Track assigned documentation tasks and ensure timely completion within Agile sprint cycles.

  • Support content updates and republish activities as needed.

  • Maintain version control and organization of documentation assets.

  • Provide regular updates on assigned tasks to the reporting manager.

Basic Qualifications:

  • Associate degree in a STEM field or equivalent professional experience demonstrating technical aptitude across computer software disciplines.

  • 2+ years of experience creating and maintaining technical documentation for Software products.

  • Proven ability to meet deadlines and manage priorities when there are parallel releases.

  • Strong written and verbal communication skills are important.

  • Ability to work independently and collaboratively with geographically distributed teams, including direct engagement with engineers and project managers.

  • Proficiency with MadCap Flare and Atlassian Confluence are required.

  • Familiarity in using VMware virtualized environment

Preferred Qualifications:

  • Experience with Microsoft Visio or similar flowcharting tools.

  • Experience authoring SDK and API documentation.

  • Familiarity with version control systems (e.g., Git)

  • Experience in updating Linux man-pages.

  • Basic understanding of cloud-based software environments.

Where you will be: This is a hybrid role requiring three days per week in our Ottawa, Canada office.

About Entrust

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries, serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

At Entrust, we don't just offer jobs - we offer career journeys. For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube. Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.

NO AGENCIES, NO RELOCATION

#LI-GR1

#ENT123

At Entrust, we don't just offer jobs - we offer career journeys. Here is what you can expect when you join our team:

  • Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

  • Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

  • Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together.

Apply today!

For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube

Compensation Range:


The pay range for this position is $72,500 - $106,000 per year. This position is also eligible for the company's discretionary annual incentive plan. Actual compensation will be determined based on education, skills and experience. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive benefits, vacation, paid time off and paid holidays. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com.

Recruiter:

James Beck

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