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Associate Technical Account Manager Jobs in Dallas, TX

Okta

Technical Account Manager, Okta

Dallas, TX · Hybrid

Technical Account Management is a global team of Okta product experts, and we enable Okta's worldwide growth by enabling existing customers to be successful with Okta. Our team rises to the occasion ...

Birdeye

Technical Account Manager, Enterprise

Dallas, TX · On-site

$120 - $160/hr

Technical Account Manager, Enterprise at Birdeye in Dallas, TX, United States Customer Success Full-time Description About Birdeye Birdeye is the leading agentic marketing platform for multi-location ...

Yardi

Technical Account Manager

Irving, TX · On-site

$75K - $78K/yr

Join our team as a Technical Account Manager, where you'll serve as a trusted resource helping clients get the most out of their software. By developing and maintaining expert-level knowledge of our ...

Paymentus

Technical Account Manager I

Dallas, TX · On-site

A Technical Account Manager (TAM) collaborates with an Account Director in support of National Accounts to support client operational and technical needs. The TAM will be the first point of contact ...

Coralogix

Team Lead, Technical Account Manager

Plano, TX · On-site

$220K - $260K/yr

As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new ...

VAST Data

Technical Account Manager - USA

Dallas, TX · On-site +1

... account, and manage escalations for your particular customer(s). You will be responsible for ... Respond to technical support issues quickly, working collaboratively on the back-end to bring the ...

aep

Sales - Technical Account Manager

Dallas, TX · On-site

Selling role is focused on accounts that require technical knowledge & expertise that can be ... Proficiency with CRM systems and sales tools * Self-motivated with a results-oriented mindset

Coralogix

Team Lead, Technical Account Manager

Plano, TX · On-site +1

$220K - $260K/yr

As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new ...

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All JobsAssociate Technical Account JobsAssociate Technical Account Manager JobsAssociate Technical Account Manager Jobs in Dallas, TX

Associate Technical Account Manager information

See Dallas, TX salary details

$39.6K

$85.5K

$167.2K

How much do associate technical account manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for associate technical account manager in Dallas, TX is $85,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $99,400.00 per year, depending on experience, location, and employer.

What is an associate technical account manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.

What are the key skills and qualifications needed to thrive as an associate technical account manager?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by associate technical account managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What are the most commonly searched types of Technical Account Manager jobs in Dallas, TX?

The most popular types of Technical Account Manager jobs in Dallas, TX are:

What are popular job titles related to Associate Technical Account Manager jobs in Dallas, TX?

For Associate Technical Account Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Associate Technical Account Manager jobs in Dallas, TX look for?

The top searched job categories for Associate Technical Account Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Associate Technical Account Manager jobs?

Cities near Dallas, TX with the most Associate Technical Account Manager job openings:

Associate Technical Account Manager jobs near you
Infographic showing various Associate Technical Account Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $85,495 per year, or $41.1 per hour.

Technical Account Manager, Okta

Dallas, TX • Hybrid

Okta
Software Development • 5 - 10K employees

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 246 rated software companies

Great coworkers

Good employer

Respectful managers

Learn more about Oktaexternal

Full-time

Re-posted yesterday

Job description

The Team:
Technical Account Management is a global team of Okta product experts, and we enable Okta's worldwide growth by enabling existing customers to be successful with Okta. Our team rises to the occasion by solidifying our technical expertise and deepening our understanding of each customer's unique ecosystem, we not only address the present challenges but anticipate and innovate for the future.
 
The TAM empowers Okta's customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. In partnership with the Okta's Customer Success and the Account teams, we drive lasting success through elevated technical maturity.The Opportunity:
 
The Role:
As a Technical Account Manager (TAM) for Okta's Workforce Identity offering, you will serve as a trusted technical advisor and advocate for some of our largest customers. This role is critical in ensuring customers achieve maximum value from their investments in Okta's solutions. You will collaborate closely with cross-functional teams, including engineering, product, customer success, and sales, to drive technical adoption, optimize solution performance, and deliver an exceptional customer experience.
This role is within the Strategic segment team, managing large enterprise organizations spanning across various industries. With a focus on strategic account alignment, broad deployment strategies, and fostering deep partnerships across multiple stakeholders.What you'll be doing:
  • Build deep, long-lasting relationships with customers as their go-to technical advisor.
  • Provide expert guidance on implementing and optimizing Okta's Workforce Identity solutions.
  • Collaborate with customers to design identity strategies aligned with their business objectives.
  • Earn customer trust by understanding their goals and use cases and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
  • Maintain focus on increasing subscription adoption, customer satisfaction, and retention
  • Partner with Okta's account teams and Customer Success Managers to develop and execute strategic success plans.
  • Resolve technical challenges by coordinating with internal teams, including support and engineering.
  • Proactively share product insights and deliver enablement sessions to drive adoption and technical success.
  • Serve as a thought leader, providing best practices, workshops, and training.
What you'll bring to the role:
  • 5+ years of experience in information technology, cloud platforms or software industry, preferably in a fast-paced environment.
  • 1+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, Solution Architect, or similar role
  • 1+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
  • Solid understanding of one or more of the following:
    • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect)
    • Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
    • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
    • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities
    • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc)
    • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc)
  • Strong problem-solving skills and the ability to manage escalations effectively.
  • Proven ability to collaborate cross-functionally and drive customer-focused outcomes.
  • Excellent communication skills, capable of translating complex technical topics into actionable insights. Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts
  • This position is remote, but you must reside in Pacific, Mountain, or Central US timezones. Some travel required
Education:
  • BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience required
  • Relevant certifications (e.g., Okta Certified, CISSP, or equivalent)

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