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Associate Technical Account Manager Jobs in Houston, TX

Technical Account Manager - Data Center Interconnect Solutions Location: Houston, Texas Remote Role Travel: Up to 20% travel, including periodic domestic travel and occasional international travel ...

Technical Account Manager

Rosenberg, TX · Hybrid

$75K - $95K/yr

The Technical Account Manager acts as the key liaison between customers and internal engineering, service, and operations teams, supporting equipment performance, service needs, and project execution ...

Senior Technical Account Manager

Houston, TX · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

Job Overview The Technical Account Manager (TAM) serves as a trusted technical advisor and governance partner for assigned managed services clients. This role provides proactive technical oversight ...

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and ...

Selling role is focused on accounts that require technical knowledge & expertise that can be ... Proficiency with CRM systems and sales tools * Self-motivated with a results-oriented mindset

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Associate Technical Account Manager information

See Houston, TX salary details

$38.2K

$82.5K

$161.4K

How much do associate technical account manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for associate technical account manager in Houston, TX is $82,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $96,000.00 per year, depending on experience, location, and employer.

What is an associate technical account manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.

What are the key skills and qualifications needed to thrive as an associate technical account manager?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by associate technical account managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What are the most commonly searched types of Technical Account Manager jobs in Houston, TX?

The most popular types of Technical Account Manager jobs in Houston, TX are:

What are popular job titles related to Associate Technical Account Manager jobs in Houston, TX?

For Associate Technical Account Manager jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Associate Technical Account Manager jobs in Houston, TX look for?

The top searched job categories for Associate Technical Account Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Associate Technical Account Manager jobs?

Cities near Houston, TX with the most Associate Technical Account Manager job openings:

Infographic showing various Associate Technical Account Manager job openings in Houston, TX as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $82,534 per year, or $39.7 per hour.

Full-time

Posted 17 days ago


Job description

Overview

Job Purpose

Intercontinental Exchange (ICE) presents a unique opportunity for a full-time Associate Technical Account Manager (TAM) to join the Houston team, responsible for supporting Americas new and existing WEBICE customers, FCMs and middle / back-office users of ICE trading / clearing applications. 

Responsibilities

  • Responsible for supporting clients using the WEBICE trading application and associated suite of products
  • Build and maintain relationships with new and current users through continued training and floor visits
  • Become an expert in the content and functionality of WEBICE and suite of associated products
  • Channel customer feedback into the product development and technology teams
  • Build good understanding of customer workflows and their toolset (ICE or otherwise)
  • Build good understanding of competitive landscape and their offerings. Document key critical gaps in our offering vis-a-via marketplace and get that channeled into our roadmap working closely with product teams
  • Ability to conduct high level presentations to traders, quants, and risk managers, within the banking, trading, hedge fund & broking community
  • Maintain high level training sessions with ability to cross sale other ICE solutions and product derivatives
  • Candidate must understand futures and options
  • Provide bi-weekly customer feedback to the Product Management team and document accordingly
  • Travel would be required

Knowledge and Experience

  • Bachelor's degree or equivalent work experience is required
  • Ability to use Microsoft Office.  Knowledge of Outlook, Salesforce, Instant Messaging, and desktop trading/execution/market data systems
  • Qualifications: Understand key target industries, trends in industry and emerging technologies
  • Pro-active approach to calling customers, managing their time effectively and scheduling a weekly diary with client site visits and online training demos 
  • Knowledge of Capital Markets (Exchange and/or OTC) and derivatives
  • Any prior exposure to an Exchange, futures /options/ OTC trade lifecycles, trading or working with desktop commodity applications

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----------Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Employment Type: FULL_TIME