Associate Receptionist Jobs in Southgate, MI (NOW HIRING)

Obstetrics & Gynecology Associates | A Together Women's Health Partner Practice

Do you love helping people and creating exceptional first impressions? Are you someone who thrives in a fast-paced healthcare environment where every interaction makes a difference?

At Obstetrics & Gynecology Associates, our Receptionists are much more than the first face patients see—they're an essential part of delivering a welcoming, compassionate experience for women at every stage of life. As the first point of contact, you'll help create an environment where patients feel valued, respected, and cared for from the moment they walk through our doors.

If you're passionate about customer service, enjoy working with people, and want to be part of a collaborative team dedicated to exceptional women's healthcare, we'd love to meet you.

Bilingual Spanish/English applicants are strongly encouraged to apply.

As a Receptionist, you'll help ensure every patient receives outstanding service by:

• Welcoming every patient with warmth, professionalism, and a smile
• Creating a positive first impression for patients, families, and visitors
• Registering patients and accurately updating demographic and insurance information
• Utilizing the Electronic Health Record (EHR) system to support efficient patient flow
• Scheduling appointments across multiple providers and office locations
• Verifying insurance eligibility and assisting with registration requirements
• Collecting co-pays and deductibles according to billing policies
• Answering incoming phone calls and managing online appointment requests
• Coordinating referrals and scheduling follow-up appointments
• Collaborating with physicians, Certified Nurse Midwives, sonographers, and the clinical team to ensure a seamless patient experience

• Previous customer service experience required
• One year of medical office experience preferred
• Experience using an Electronic Health Record (EHR) system is a plus
• Excellent verbal and written communication skills
• Exceptional organizational skills with strong attention to detail
• Ability to multitask and remain calm in a fast-paced environment
• A genuine passion for providing compassionate, patient-centered service

For decades, Obstetrics & Gynecology Associates has been dedicated to providing exceptional, personalized care for women throughout every stage of life. Our experienced physicians and care teams believe in building trusted relationships with patients by combining clinical excellence with compassion, respect, and individualized care. Every member of our team contributes to creating a welcoming environment where patients feel supported from check-in through every step of their healthcare journey.

At Together Women's Health, we're redefining what it means to support women's healthcare. As one of the nation's fastest-growing networks of physician-led women's health practices, we invest in our people just as much as we invest in the patients and communities we serve.

Our mission is simple: to improve the lives of women, healthcare providers, and the communities we serve.

When you join TWH, you'll find:

• A collaborative, supportive team culture
• Opportunities for professional growth and development
• Leaders who value your contributions
• A network committed to innovation and clinical excellence
• A workplace where our values are demonstrated every day—not just written in an employee handbook

As a part-time team member, you'll enjoy benefits that support both your work and personal life, including:

• 401(k) Retirement Plan with a generous company match
• Paid Time Off, because work-life balance matters
• Paid Holidays
• The opportunity to make a meaningful difference in the lives of patients every day