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How much do associate pottery barn outlet jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for associate pottery barn outlet in the United States is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What is an associate Pottery Barn Outlet?

An Associate at Pottery Barn Outlet is a retail team member responsible for assisting customers, maintaining store appearance, restocking merchandise, and supporting sales initiatives. They provide excellent customer service by answering questions, helping with product selection, and processing transactions at the register. Associates may also assist with inventory management and help set up in-store displays. The role requires strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Teamwork and flexibility are important, as tasks can change based on store needs.

How does an associate at Pottery Barn Outlet typically collaborate with other team members to ensure a positive customer experience?

Associates at Pottery Barn Outlet work closely with fellow team members, including sales associates, stock staff, and managers, to create a welcoming environment and help customers find the products they need. Collaboration often involves communicating about product availability, assisting with merchandising and floor resets, and sharing insights from customer interactions. Team members support each other during busy periods, such as sales events or new inventory arrivals, to ensure efficient service and maintain store standards. This teamwork not only enhances the customer experience but also fosters a supportive and dynamic work environment.

What are the key skills and qualifications needed to thrive as an associate at Pottery Barn Outlet, and why are they important?

To thrive as a Pottery Barn Outlet Associate, you need strong customer service skills, attention to detail, and preferably prior retail experience or a high school diploma. Familiarity with point-of-sale (POS) systems, inventory management tools, and store merchandising practices is typically required. Outstanding communication, teamwork, and problem-solving abilities help you connect with customers and support your team. These skills ensure efficient store operations, satisfied customers, and contribute to the overall success of the outlet.

What is the difference between Associate Pottery Barn Outlet vs Retail Sales Associate?

AspectAssociate Pottery Barn OutletRetail Sales Associate
CredentialsHigh school diploma or equivalent; retail experience preferredHigh school diploma or equivalent; retail experience preferred
Work EnvironmentOutlet store setting, often with discounted merchandiseStandard retail store environment, selling various products
Employer & IndustryPottery Barn Outlet, home furnishings retailVarious retail stores, including home furnishings
Job ResponsibilitiesAssist customers, stock shelves, process transactionsAssist customers, stock shelves, process transactions

Both roles involve customer service, sales, and stocking. The main difference lies in the work environment: Associate Pottery Barn Outlet works specifically in outlet stores with discounted merchandise, while Retail Sales Associates work in regular retail stores. The skills and credentials are similar, making these roles comparable in the retail industry.

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Associate Pottery Barn Outlet jobs near you
Infographic showing various Associate Pottery Barn Outlet job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,589 per year, or $15.7 per hour.

Lead Sales (Key Holder), Full Time, Ontario - Pottery Barn Outlet

Rejuvenation

Ontario, CA • On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

 

About the Team

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Lead, Sales (Key Holder) role

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities

        Create engaging experiences for customers by sharing expertise on enhancing your home

        Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures

        Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests

        Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts

        Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

        Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

 

Criteria

        Effective communication, organization and leadership skills

       Proven ability to motivate and influence others through personal actions and examples

        1-3 years retail sales experience with shift supervision experience preferred

        1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

 

Physical Requirements

        Must be able to be mobile on the sales floor for extended periods of time

        Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

        Full time associates are expected to have open availability to meet the needs of the business.

        Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

 

Benefits Just for You

This role offers a competitive compensation package including pay and benefits.Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc.The anticipated pay range for this role will be: $19.00-$23.00 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

        A generous discount on all Williams-Sonoma, Inc. brands

        A 401(k) plan and other investment opportunities 

        A wellness program that supports your physical, financial and emotional health 

        Paid vacations and holidays (full-time)

        Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

        Cross-brand and cross-functional career opportunities

        Online learning opportunities through brand specific resources and WSI University 

 

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

 

This role is not eligible for relocation assistance.

 

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

 

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

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