ZipRecruiter

Log In

1

Associate Microsoft Intune Jobs in Georgia (NOW HIRING)

previous page

Showing results 41-45

All JobsAssociate Microsoft Intune JobsAssociate Microsoft Intune Jobs in Georgia

Associate Microsoft Intune information

What is an associate Microsoft Intune?

An Associate Microsoft Intune is an IT professional who specializes in the deployment, configuration, and management of Microsoft Intune, a cloud-based service that focuses on mobile device and application management. Their role often includes supporting organizations in securing and managing devices, ensuring compliance, and helping users access company resources securely from anywhere. They work closely with IT teams to implement Intune policies, troubleshoot issues, and keep devices up to date. This position is ideal for those starting out in enterprise mobility and security administration.

What are the key skills and qualifications needed to thrive as an associate Microsoft Intune?

To thrive as an Associate Microsoft Intune specialist, you need a foundational understanding of mobile device management (MDM), endpoint security, and Windows operating systems, often supported by a relevant degree or Microsoft certifications like MS-102 or SC-900. Familiarity with the Microsoft Intune platform, Azure Active Directory, and Office 365 administration is typically required. Strong problem-solving skills, attention to detail, and effective communication make candidates stand out in this role. These skills and qualities are essential for ensuring secure and efficient device management in modern enterprise environments.

What are some common challenges faced by associate Microsoft Intune professionals, and how can they be effectively addressed?

Associate Microsoft Intune professionals often encounter challenges such as managing diverse device types, ensuring security compliance, and troubleshooting deployment issues. Effective communication with end users and IT teams is essential to resolve configuration or access problems promptly. Staying updated with the latest Intune features and best practices, along with leveraging Microsoft’s extensive documentation and support channels, can greatly assist in overcoming these challenges. Collaborating closely with senior administrators and participating in regular team knowledge-sharing sessions also helps in building expertise and confidence.

What is the difference between Associate Microsoft Intune vs Microsoft Endpoint Manager Administrator?

AspectAssociate Microsoft IntuneMicrosoft Endpoint Manager Administrator
CertificationsMicrosoft Certified: Security, Compliance, and Identity Fundamentals; Microsoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft Certified: Endpoint Manager Administrator Associate; Microsoft 365 Certified: Enterprise Administrator Expert
Work EnvironmentSupport and manage device management, security policies, and app deployment primarily using Microsoft IntuneOversee endpoint management across Microsoft Endpoint Manager, including Intune and Configuration Manager
Industry UsageCommon in organizations deploying Microsoft 365 and cloud-based device managementUsed in enterprises managing complex endpoint environments with integrated tools

The Associate Microsoft Intune role focuses on deploying and managing devices via Intune, while the Microsoft Endpoint Manager Administrator handles broader endpoint management, including Intune and Configuration Manager. Both roles require similar certifications and work in cloud-based or enterprise environments, but the Endpoint Manager Administrator has a wider scope of responsibilities.

What are the most commonly searched types of Microsoft Intune jobs in Georgia?

The most popular types of Microsoft Intune jobs in Georgia are:

What are popular job titles related to Associate Microsoft Intune jobs in Georgia?

For Associate Microsoft Intune jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Associate Microsoft Intune jobs in Georgia look for?

The top searched job categories for Associate Microsoft Intune jobs in Georgia are:

What cities in Georgia are hiring for Associate Microsoft Intune jobs?

Cities in Georgia with the most Associate Microsoft Intune job openings:

Associate Microsoft Intune jobs near you
Infographic showing various Associate Microsoft Intune job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

IT Service Desk Support Specialist Tier 3

colonialgroup

Savannah, GA • On-site

Full-time

Re-posted 19 days ago

Job description

Build Your Career, Impact Your Community, Join Our Colonial Family!

POSITION SUMMARY

The IT Service Desk Support Specialist provides advanced technical support to employees across Colonial Group and serves as the Service Desk Manager’s primary day-to-day partner for operational oversight. This role owns escalation management, deeper troubleshooting, root-cause analysis, and resolution of complex incidents and requests; ensures consistent ticket quality and knowledge capture; and coordinates closely with infrastructure, security, application teams, and vendors as needed. In addition, this position plays an active role in planning, managing, and executing service desk projects and continuous improvement initiatives to strengthen reliability, security, and the overall end-user experience.

JOB EXPECTATIONS/DUTIES

  • Provide IT support and guidance to Colonial Group end users with clarity, patience, and professionalism.
  • Troubleshoot and resolve escalated incidents and service requests that require advanced analysis beyond Tier 2, coordinating next steps and communications, and resolution planning.
  • Perform root-cause analysis, identify recurring issues and trends impacting Colonial Group, and drive permanent fixes through documented problem records and corrective actions to reduce repeat tickets.
  • Support Microsoft 365 applications and services (Outlook, Teams, OneDrive/SharePoint) and partner with other IT teams to coordinate remediation, communications, and follow-through on escalations.
  • Oversee the configure, and troubleshoot desktops/laptops, peripherals, and network printing; manage vendor support and escalations and ensure timely resolution and documentation.
  • Create, update, and maintain accurate ticket records, work logs, and knowledge base documentation (troubleshooting guides and user instructions), and establish/encourage documentation standards across the Service Desk.
  • Plan, manage, and execute Service Desk projects and improvement initiatives (intake, requirements, timelines, coordination, testing, communications, rollout, and documentation) in partnership with the Service Desk Manager and stakeholders.
  • Work closely with the Service Desk Manager to provide day-to-day oversight of Service Desk operations: monitor assigned queues, prioritize work, assign/reassign ticket ownership as needed, and ensure SLAs are met through timely updates and appropriate escalation.
  • Work closely with escalation teams to ensure quick turnaround time for complex issues, provide clear status/ETA updates, and confirm resolution with end users.

QUALIFICATIONS/REQUIREMENTS

  • Service Desk/Help Desk/Desktop Support experience, including ownership of escalated tickets, demonstrated leadership/mentoring, and strong proficiency with an ITSM ticketing system.
  • Associate degree or relevant technical certifications preferred (e.g., CompTIA A+/Network+, Microsoft fundamentals, or equivalent hands-on experience); ITIL Foundation and/or basic project management training preferred.
  • Strong knowledge of Windows 10/11, PC hardware, and common endpoint troubleshooting techniques; experience supporting printers and peripherals; and understanding of networking fundamentals and related concepts (TCP/IP, DNS, DHCP, VPN connectivity, WiFi troubleshooting, and basic switch/router concepts).
  • Experience with project planning and execution, including defining scope, coordinating resources, managing timelines, communicating status, and driving deliverables to completion in a Service Desk/IT operations environment.
  • Working knowledge of Microsoft 365 applications and services (Outlook, Teams, OneDrive/SharePoint), endpoint management and remote support tools; ability to support and coordinate service desk rollouts/changes.
  • Experience with Microsoft 365, PDI, E1, and Microsoft Administration.
  • Experience with identity and end point administration in Entre and Intune.
  • Ability to collaborate effectively across IT teams and vendors, communicate clearly with end users and leaders, support day-to-day operational oversight with the Service Desk Manager, and drive projects/initiatives through completion with thorough documentation and follow-up.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 20 pounds.  Travel will be required, up to 10%.
 

Apply