IT Support Specialist II
Atlanta, GA · On-site
Provide technical guidance and training to end-users and Tier 1/Interns. The above statements are ... Knowledge of Microsoft Intune for endpoint management. * Strong understanding of Office 365 ...
IT Support Specialist II
Atlanta, GA · On-site
Provide technical guidance and training to end-users and Tier 1/Interns. The above statements are ... Knowledge of Microsoft Intune for endpoint management. * Strong understanding of Office 365 ...
Internship Microsoft Intune information
What is an internship in Microsoft Intune?
An Internship in Microsoft Intune typically involves working with Microsoft's cloud-based endpoint management platform, Intune. Interns may assist with tasks such as configuring device compliance policies, supporting mobile device management, and helping organizations secure and manage their devices and applications. This role offers hands-on experience in enterprise mobility management, exposure to cloud technologies, and opportunities to collaborate with IT professionals. Interns often gain valuable technical and communication skills, making it an excellent starting point for a career in IT or cybersecurity.
What types of projects or responsibilities can an intern expect while working with Microsoft Intune?
As a Microsoft Intune intern, you'll typically support the engineering or product teams by assisting with mobile device management solutions, troubleshooting user issues, automating routine administrative tasks, and helping with testing and documentation. Interns often collaborate closely with full-time engineers, product managers, and IT specialists, gaining hands-on experience with cloud-based device management and security tools. This role offers opportunities to develop technical skills, learn about enterprise mobility, and contribute to real-world projects, which can be valuable for future career advancement.
What are the key skills and qualifications needed to thrive as an intern working with Microsoft Intune?
To thrive as a Microsoft Intune intern, you need a foundation in information technology, basic networking concepts, and a relevant educational background such as computer science or IT. Familiarity with Microsoft Intune, Azure Active Directory, and device management tools is often required, with certifications like Microsoft Certified: Security, Compliance, and Identity Fundamentals being advantageous. Strong problem-solving skills, attention to detail, and effective communication help interns excel when collaborating and troubleshooting in a team environment. These competencies are crucial for securely managing devices and supporting enterprise mobility in a rapidly evolving workplace.
What is the difference between Internship Microsoft Intune vs Internship Microsoft Endpoint Manager?
| Aspect | Internship Microsoft Intune | Internship Microsoft Endpoint Manager |
|---|---|---|
| Certifications | Basic knowledge of Microsoft Intune, Azure AD | Includes Intune, Configuration Manager, Azure AD |
| Work Environment | Hands-on with device management, cloud services | Device and application management across platforms |
| Industry Usage | Mobile device management, BYOD policies | Unified endpoint management for diverse devices |
Internship Microsoft Intune focuses on managing mobile devices and applications using Microsoft Intune, while Internship Microsoft Endpoint Manager covers a broader scope, including Intune and Configuration Manager, for comprehensive endpoint management. Both roles involve working with cloud services and device policies, but Endpoint Manager offers a wider range of management tools.
What are the most commonly searched types of Microsoft Intune jobs in Georgia?
The most popular types of Microsoft Intune jobs in Georgia are:
What are popular job titles related to Internship Microsoft Intune jobs in Georgia?
For Internship Microsoft Intune jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Internship Microsoft Intune jobs in Georgia look for?
The top searched job categories for Internship Microsoft Intune jobs in Georgia are:
What cities in Georgia are hiring for Internship Microsoft Intune jobs?
Cities in Georgia with the most Internship Microsoft Intune job openings:
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Posted 5 days ago
Job description
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Job Title: IT Support Analyst (Hybrid)
Location: US-GA-Atlanta (Sandy Springs)
FLSA: Exempt
#LI-Hybrid
Job Overview:
We are looking for a skilled Tier 2 IT Support Analyst to join our team and provide advanced technical assistance across various platforms, including Macs, laptops, Microsoft Intune, and Office 365. This role involves troubleshooting complex issues, supporting end-users, and ensuring the smooth operation of IT systems.
Job Responsibilities:
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Job Requirements:
Preferred Experience
Company Benefits:
About Safe-Guard Products International:
Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.
For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.
Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
Job Title: IT Support Analyst (Hybrid)
Location: US-GA-Atlanta (Sandy Springs)
FLSA: Exempt
#LI-Hybrid
Job Overview:
We are looking for a skilled Tier 2 IT Support Analyst to join our team and provide advanced technical assistance across various platforms, including Macs, laptops, Microsoft Intune, and Office 365. This role involves troubleshooting complex issues, supporting end-users, and ensuring the smooth operation of IT systems.
Job Responsibilities:
- Provide Tier 2 support for macOS and Windows laptops, addressing hardware and software issues.
- Administer and support Office 365, including Exchange, SharePoint, Teams, and OneDrive.
- Troubleshoot network connectivity, VPN, and wireless access problems.
- Collaborate with Tier 1 support to escalate and resolve technical issues efficiently.
- Assist with application deployments, system updates, and patch management.
- Maintain documentation for IT procedures and troubleshooting guides.
- Provide technical guidance and training to end-users and Tier 1/Interns.
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Job Requirements:
- Experience with macOS and Windows troubleshooting.
- Knowledge of Microsoft Intune for endpoint management.
- Strong understanding of Office 365 administration.
- Familiarity with Active Directory, Azure AD, and Group Policy.
- Ability to diagnose hardware issues and coordinate repairs.
- Excellent problem-solving and communication skills.
- Certifications such as CompTIA A+, Microsoft 365 Certified, or Apple Certified are a plus.
Preferred Experience
- Bachelor's degree required.
- 10+ years of experience in a Tier 2 IT support role to include macOS, Windows.
- Direct experience managing corporate IT environments with Macs and laptops.
- Knowledge of Intune, JAMF or other device management tools.
- Knowledge of Beyond Trust remote access tool
Company Benefits:
- Medical, Dental, and Vision Insurance
- Flexible Spending Account
- Health Savings Account
- 401(k) Plan with Company Match
- Company-paid Short-Term and Long-Term Disability
- Company-paid Life Insurance
- Paid Holidays and Vacation
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement
- Ongoing Training & Personal Development
- And More!
About Safe-Guard Products International:
Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.
For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.
Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
About Safe-Guard Products International
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1992