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Associate It Support Jobs in Tennessee (NOW HIRING)

HCTec

IT Support Analyst II

Brentwood, TN · Hybrid

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

Cruitek

Junior IT Support Technician

Brentwood, TN · On-site

$50K/yr

IT Support Technician Salary: $50,000 Location: Brentwood, TN Work Setting: 100% Onsite Employment Type: Full-Time, Direct Hire Key Required Experience: Entry-level or junior IT support experience ...

CruiTek

Junior IT Support Technician

Brentwood, TN

$50K/yr

IT Support Technician Salary: $50,000 Location: Brentwood, TN Work Setting: 100% Onsite Employment Type: Full-Time, Direct Hire Key Required Experience: Entry-level or junior IT support experience ...

Equum Medical

IT Support Specialist

Brentwood, TN · On-site

The IT Support Specialist tasks entail but are not limited to the following: systematically ... Associate degree in computer science or related field, or equivalent work experience. 1-3 years of ...

Equum Medical

IT Support Specialist

Nashville, TN

The IT Support Specialist tasks entail but are not limited to the following: systematically ... · Associate degree in computer science or related field, or equivalent work experience. · 1-3 ...

Equum Medical

IT Support Specialist

Nashville, TN

The IT Support Specialist tasks entail but are not limited to the following: systematically ... · Associate degree in computer science or related field, or equivalent work experience. · 1-3 ...

Equum Medical

IT Support Specialist

Brentwood, TN · On-site

The IT Support Specialist tasks entail but are not limited to the following: systematically ... • Associate degree in computer science or related field, or equivalent work experience. • 1-3 ...

Mindlance

IT Support Technician

Memphis, TN · On-site

$21 - $28.75/hr

Mindlance is a company seeking an IT Support Technician to provide IT systems support to end users on a variety of moderate to complex computer system issues. The role involves responding to ...

FirstBank

IT Site Support Engineer

Franklin, TN · On-site

$65 - $90/hr

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. Essential Duties and ...

FirstBank

IT Site Support Engineer

Franklin, TN · On-site

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. Essential Duties and ...

FirstBank

IT Site Support Engineer

Franklin, TN · On-site

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. Essential Duties and ...

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Showing results 21-40

All JobsAssociate It Support JobsAssociate It Support Jobs in Tennessee

Associate It Support information

See Tennessee salary details

$9

$17

$25

How much do associate it support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for associate it support in Tennessee is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Tennessee?

The most popular types of It Support jobs in Tennessee are:

What are popular job titles related to Associate It Support jobs in Tennessee?

For Associate It Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Tennessee look for?

The top searched job categories for Associate It Support jobs in Tennessee are:

What cities in Tennessee are hiring for Associate It Support jobs?

Cities in Tennessee with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,939 per year, or $17.8 per hour.

IT Support Analyst II

HCTec

Brentwood, TN • Hybrid

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

HCTec rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

137th of 226 rated it services

Job description

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.

Essential Functions:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.

Answer and respond to and resolve help desk requests in a timely manner.

Analyze and troubleshoot complex technical problems and provide effective solutions.

Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.

Perform routine maintenance on computer systems, such as backups and software updates.

Manage user accounts and permissions across various systems and applications.

Participate in the development and implementation of IT policies and procedures.

Document and maintain a knowledge base of common issues and solutions.

Assist with the testing and implementation of new software and hardware.

24/7 On-Call IT Support rotation.

Travel to client locations in the local area.

Knowledge, Skills, & Abilities:

Education:

Bachelor's degree in computer science, Information Technology, or related field.

2+ years of experience in IT support or related role.

Experience:

Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

Experience with server administration and virtualization technologies.

Excellent written and verbal communication skills

Requirements:

Ability to work independently and in a team environment.

Strong problem-solving and analytical skills.

Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.

Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

Employment Type: FULL_TIME

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