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Associate Insurance Account Manager Jobs in Indiana

HUB isone ofthelargest global insurance and employee benefitsbrokers,providinga broad array of ... You will work in a collaborative team environment, mentoring Associate Account Managers and Team ...

Account Manager (Customer Service / Logistics Support) Location: Indianapolis, IN (East Side ... for our associates include medical, dental, vision, life insurance, short-term disability ...

Account Manager (Customer Service / Logistics Support) Location: Indianapolis, IN (East Side ... for our associates include medical, dental, vision, life insurance, short-term disability ...

Senior Account Manager or Associate Director of Customer Service & Fulfillment FLSA Status: Non ... Life Insurance, Short-term and Long-term disability Insurance covered by company * 401(k) with ...

Senior Account Manager or Associate Director of Customer Service & Fulfillment FLSA Status: Non ... Life Insurance, Short-term and Long-term disability Insurance covered by company * 401(k) with ...

HUB is one of the largest global insurance and employee benefits broker, providing a broad array of ... Mentor, support and train Associate Account Managers and Team Assistants as necessary. * Implement ...

Account Manager - Customer Service & Logistics | Location: On-site Indianapolis, IN Schedule ... for our associates include medical, dental, vision, life insurance, short-term disability ...

Account Manager - Customer Service & Logistics | Location: On-site Indianapolis, IN Schedule ... for our associates include medical, dental, vision, life insurance, short-term disability ...

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Associate Insurance Account Manager information

What is the difference between Associate Insurance Account Manager vs Insurance Account Manager?

AspectAssociate Insurance Account ManagerInsurance Account Manager
CertificationsInsurance licenses, possibly some certificationsSame as Associate, often with additional experience
Work EnvironmentEntry-level or junior role within insurance agencies or brokeragesMore senior, client-facing role managing accounts
ResponsibilitiesSupporting account servicing, processing policies, assisting clientsManaging client relationships, renewals, and complex claims

The main difference between an Associate Insurance Account Manager and an Insurance Account Manager lies in experience and responsibility level. The associate role is typically entry-level, focusing on support tasks, while the insurance account manager handles more complex client interactions and account management. Both roles require similar certifications and are common in insurance agencies and brokerages.

What are popular job titles related to Associate Insurance Account Manager jobs in Indiana? For Associate Insurance Account Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Associate Insurance Account Manager jobs in Indiana look for? The top searched job categories for Associate Insurance Account Manager jobs in Indiana are:
What cities in Indiana are hiring for Associate Insurance Account Manager jobs? Cities in Indiana with the most Associate Insurance Account Manager job openings:
Commercial Insurance Account Manager (Eastern Time Zone)

Commercial Insurance Account Manager (Eastern Time Zone)

Insurance Office of America

Fishers, IN • On-site

$70K - $90K/yr

Full-time

Medical, Retirement

Posted 20 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance


Job description

Description

Job Description:

Title: Account Manager - Commercial Lines 

Fully Remote: candidates in Eastern Time Zones
Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.
Seeking: construction / contractor experience & real estate experience
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5 years of account management experience 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.