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Associate In Claims Jobs in Baton Rouge, LA (NOW HIRING)

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$13

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$29

How much do associate in claims jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for associate in claims in Baton Rouge, LA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.16 per hour, depending on experience, location, and employer.

What is an associate in claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What skills and qualifications are needed to thrive as an associate in claims?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What are common challenges faced by an associate in claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

Is being an Associate In Claims hard?

Being an Associate In Claims can be challenging as it requires strong attention to detail, good communication skills, and the ability to analyze policies and claims accurately. The role often involves handling complex cases, working under deadlines, and using claims management software, which can be demanding for some individuals.

What are popular job titles related to Associate In Claims jobs in Baton Rouge, LA?

For Associate In Claims jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Associate In Claims jobs in Baton Rouge, LA look for?

The top searched job categories for Associate In Claims jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Associate In Claims jobs?

Cities near Baton Rouge, LA with the most Associate In Claims job openings:

Associate In Claims jobs near you
Infographic showing various Associate In Claims job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,918 per year, or $20.2 per hour.

Patient Account Rep 2 - Hospital - Day Shift

FMOLHS

Baton Rouge, LA • On-site

$17.25 - $22.75/hr

Full-time

Posted 19 days ago

Job description

The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to:  claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.  

  • Must have 2 yrs experience of relevant experience. Bachelor's Degree substitutes 2 yrs exp. Associate's Degree, trade school, or certification substitutes 1 yr exp.
  • Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments.
  • High School or equivalent
  • Must possess knowledge of ICD-9/10, CPT and HCPCS coding. Must have accurate data entry skills. Must be able to answer multiple phone lines with incoming and outgoing calls. Must understand the explanation of benefits of various managed care companies. Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies and procedures.
  1. Customer Service
    1. Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner.
    2. Assists in providing quality training and orientation for assigned employees.
  2. Payer Relations
    1. Advises patient or guarantor of third party payer benefits and estimated private payer amount and collects partial payments prior to admission in a manner that promotes the provision of high quality health care services by the department.
    2. Reviews patient papers and documentation for reported information accuracy, and researches errors on patient accounts, billing and insurance problems, and lost payments in order to ensure accurate record maintenance and prudent departmental operation.
    3. Makes written and verbal inquiries to third party payers, reconciles patient accounts, and makes payment arrangements in an effort to ensure that patients are free from financial burden and that patient interests are appropriately represented.
    4. Coordinates and originates payroll deduction actions for hospital employees in accordance with established policies and procedures, and oversees collection letter mail-outs for delinquent unpaid patient accounts in a prudent and efficient manner.
    5. Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner.
    6. Reviews claims to make sure that payer specific billing requirements are met.
    7. Follows up on claims, determines and applies appropriate adjustments.
    8. Updates accounts.
  3. Receivables
    1. Works with external agencies and companies to provide patients with prompt reimbursement for hospital services. Interprets, explains, and counsels patient and family regarding hospital charges, services, and payment policies in a manner sensitive to the needs and financial situation of the patient.
  4. Quality
    1. Maintain a quality accuracy average of 95%
    2. Maintain a production set by management for specialty focus.
    3. Thoroughly completes assigned tasks with in the requested timeline.
  5. Other Duties As Assigned
    1. Performs other duties as assigned or requested.

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