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Associate Customer Success Manager Jobs in Decatur, AL

Variety Stores LLC

Customer Service Associate

Decatur, AL

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Decatur, AL · On-site

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Athens, AL · On-site

$12.25 - $17/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Decatur, AL · On-site

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Athens, AL · On-site

$12.25 - $17/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Citi Trends

Assistant Manager

Athens, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service ...

Citi Trends

Assistant Manager

Huntsville, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service ...

Rowan

Retail Store Associate

Huntsville, AL · On-site

$16 - $19/hr

This is an hourly, non-exempt position, reporting to the Studio Manager. What you'll be doing as a Retail Store Associate: Customer Service: * Warmly greet, and welcome, customers helping create a ...

Citi Trends

Assistant Manager

Athens, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Citi Trends

Assistant Store Manager

Huntsville, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Ulta Beauty, Inc.

Task

Athens, AL · On-site

... the Merchandise Manager with daily store replenishment, merchandise flexing process, store ... Associate, Customer Service Representative, Clerk, Warehouse Clerk, Visual Merchandiser, Cashier ...

New

Ulta Beauty, Inc.

Task

Athens, AL

... the Merchandise Manager with daily store replenishment, merchandise flexing process, store ... Associate, Customer Service Representative, Clerk, Warehouse Clerk, Visual Merchandiser, Cashier ...

New

Family Dollar

Customer Service Associate I

Anderson, AL · On-site

$13.25 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Family Dollar

Customer Service Associate I

Huntsville, AL · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Family Dollar

Customer Service Associate I

Athens, AL · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Citi Trends

Assistant Store Manager

Huntsville, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service ...

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Showing results 41-60

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Decatur, AL

Associate Customer Success Manager information

See Decatur, AL salary details

$17.3K

$49.7K

$87.2K

How much do associate customer success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for associate customer success manager in Decatur, AL is $49,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What job categories do people searching Associate Customer Success Manager jobs in Decatur, AL look for? The top searched job categories for Associate Customer Success Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Associate Customer Success Manager jobs? Cities near Decatur, AL with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Decatur, AL as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,676 per year, or $23.9 per hour.

Customer Service Associate

Variety Stores LLC

Decatur, AL

$13 - $18/hr

Full-time

Re-posted 7 days ago

Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

•Retail store environment where extended periods of standing are required

•Retail store stockroom environment subject to fluctuations in temperature

•Frequent lifting and maneuvering of merchandise and displays.

•Exposure to dust and extreme temperatures while unloading trailers.

•Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.