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Associate Customer Success Manager Jobs in Decatur, AL

Extra Space

Assistant Store Manager 3634

Madison, AL

$16 - $18/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality ...

Citi Trends

Assistant Manager

Athens, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service ...

Citi Trends

Assistant Manager

Huntsville, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service ...

Citi Trends

Assistant Manager

Athens, AL

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Dollar Tree

Customer Service Associate I

Cullman, AL · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Huntsville, AL · On-site

$14.25 - $19.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate II

Cullman, AL · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Decatur, AL

$13.50 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate I

Decatur, AL · On-site

$13.50 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Decatur, AL · On-site

$13.50 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate I

Huntsville, AL · On-site

$14.25 - $19.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Athens, AL · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Madison, AL · On-site

$13 - $18/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Huntsville, AL · On-site

$14.25 - $19.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate I

Huntsville, AL · On-site

$14.25 - $19.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate I

Tanner, AL · On-site

$13.75 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

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Showing results 1-20

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Decatur, AL

Associate Customer Success Manager information

See Decatur, AL salary details

$17.3K

$49.7K

$87.2K

How much do associate customer success manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for associate customer success manager in Decatur, AL is $49,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Customer Success Manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an Associate Customer Success Manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by Associate Customer Success Managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What job categories do people searching Associate Customer Success Manager jobs in Decatur, AL look for? The top searched job categories for Associate Customer Success Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Associate Customer Success Manager jobs? Cities near Decatur, AL with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Decatur, AL as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,676 per year, or $23.9 per hour.
Assistant Store Manager 3261

Assistant Store Manager 3261

Extra Space Storage, Inc.

Madison, AL • On-site

$17/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Extra Space Storage rating

7.0

Company rating: 7.0 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

4th of 29 rated removal and storage companies

Job description

- Will work between multiple stores in the district.
- Starting Pay: $17.00 / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Benefits We Offer You
  • A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRAHealthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities
  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
  • Perform daily site safety inspections, including lock checks.
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
  • Perform additional duties as assigned.

Your Qualifications
  • 1+ year of customer-facing work experience .
  • Sales experience preferred.
  • Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.
  • High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements
  • Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.
  • Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.
  • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
#IND50

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About Extra Space Storage

Sourced by ZipRecruiter

Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Industry

Real estate

Company size

1,001 - 5,000 Employees

Headquarters location

Cottonwood Heights, UT, US

Year founded

1977

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