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Associate Customer Success Manager Jobs in Decatur, AL

Dollartree

Customer Service Associate

Madison, AL · On-site

$13 - $18/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate

Madison, AL · On-site

$13 - $18/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Variety Stores LLC

Customer Service Associate

Huntsville, AL

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Athens, AL

$12.25 - $17/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Decatur, AL

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Athens, AL · On-site

$12.25 - $17/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Decatur, AL · On-site

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Extra Space

Assistant Store Manager 3261

Madison, AL

$17/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality ...

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Showing results 1-20

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Decatur, AL

Associate Customer Success Manager information

See Decatur, AL salary details

$17.3K

$49.7K

$87.2K

How much do associate customer success manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for associate customer success manager in Decatur, AL is $49,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Customer Success Manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an Associate Customer Success Manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by Associate Customer Success Managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What job categories do people searching Associate Customer Success Manager jobs in Decatur, AL look for? The top searched job categories for Associate Customer Success Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Associate Customer Success Manager jobs? Cities near Decatur, AL with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Decatur, AL as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,676 per year, or $23.9 per hour.
Customer Service / Digital Print / Center Associate

Customer Service / Digital Print / Center Associate

The UPS Store

Decatur, AL • On-site

$13/hr

Full-time

Posted 13 days ago

The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 628 frontline employees who took The Breakroom Quiz

460th of 727 rated retailers

Job description

This position is NOT remote.
Pay rate: $13.00 per hour / paid bi-weekly
The UPS Store is a franchised subsidiary of United Parcel Service which provides, according to its website, shipping, shredding, printing, fax, personal and business mailboxes, and notary services.
The Digital Print / Center Associate / Customer Service delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Microsoft Office, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.
RESPONSIBILITIES
  • Understands and fulfills the needs of walk-in customers and telephone/email inquiries
  • Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
  • Produces/designs, proofs, and updates materials for print projects using Microsoft Suites for both Mac and PC
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Prioritizes and optimizes the work load to streamline the production flow
  • Frequently multi-tasks while maintaining extreme attention to detail and high quality control
  • Maintains a clean, organized, and safe working environment
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
  • Performs other duties as assigned

QUALIFICATIONS
  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office
  • Good communication and people skills
  • Strong analytical and math skills
  • Highly organized and detail oriented
  • Able to work and complete tasks independently in a quick turn environment
  • Able to work collaboratively
  • High energy level
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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