Associate Customer Success Manager Jobs in Kentucky

Department: CTE (career technical education) Revenue Team

Supervisor: VP Sales

Location: On-site in either Lexington, KY, or Idaho Falls, ID: We strongly prefer Idaho Falls and Lexington candidates for in-office collaboration, but we reserve the right to consider exceptional remote candidates based on business need.

About Stukent

At Stukent, our mission is simple but powerful: Help educators help students help the world. We are a fast-growing Edtech company poised to transform the classroom. We build first-in-the-world Simternships™ and cutting-edge digital courseware that give students the real-world skills they need to launch their careers. We're a partner to thousands of educators worldwide in both higher education and high school. If you're passionate about making a tangible impact on education, you’ve found the right place.

The Role

At Stukent we refer to our Account Executive team as Course Consultants. Course Consultants are driven by Stukent’s mission and help educators access the best instructional resources available. They are goal-oriented and are inspired by making a difference in education.

The Associate Course Consultant (aCC) supports our district focused growth strategy by concentrating on smaller school district sales, managing inbound leads, and building the foundation for regional growth. This is a quota-carrying sales role with additional responsibilities that support the Regional Course Consultant. This structure allows CCs to focus on larger accounts, while ensuring that all Districts are approached strategically.

The ideal candidate is humble, hard-working, a self-starter, and an excellent communicator. They are driven to improve the teacher’s experience and obsessed with learning and sharing insights. They are persistent and perceptive, collaborative and kind, detail-oriented and diligent, strategic, and thrive in a collaborative, fast-moving environment. Most importantly, they embrace learning, deliver results, work hard, and have fun along the way!

Typical Job Duties

• Sales Performance : Achieve quarterly and annual sales goals, including demos presented, deals closed, and revenue generated.
  • Guide educators through the full sales cycle, including consistent detailed follow, effective communication, and accurate CRM data management.
• Inbound Lead Coordination: Serve as the inbound lead coordinator for your region, gather context, qualify leads, and determine the best follow-up strategy to leverage each lead into larger relationships.
  • Book and manage your own sales appointments.
• Sales Execution
  • Conduct effective product demos of Stukent’s CTE platform and content for school districts with 1–2 schools.
  • Customize presentations, provide pricing, discuss budgets, and close new business.
  • Apply situational awareness to identify the right solution for teachers and districts.
• Drive cross-sell opportunities - Partner with the Associate Customer Success Manager (aCSM) to generate cross-sell opportunities across disciplines including Ag, Hospitality/Tourism, and Business.
• Regional Support:
  • Assist the Regional Course Consultant by executing the region’s business plan and sales strategy.
  • Contribute to special projects, including Salesforce maintenance, quote creation, pipeline management, platform updates, account merges, and email cadence management.
• Perform additional responsibilities, projects, or tasks as needed to support the success of the sales team and the company’s mission.

Knowledge, Skills, and Abilities

• Bachelor’s degree or an equivalent combination of education plus experience is required
• Proven success in sales, preferably in small/medium-sized organizations.
• Strong technical literacy and comfort with digital platforms
• Excellent written and verbal communication skills
• Skilled in organization, time management, and prioritization of multiple tasks
• Professional, coachable, self-motivated, and eager to learn.
• Ability to conduct discovery conversations and deliver engaging product demos
• Experience using CRM systems (Salesforce preferred)

Equal Employment Opportunity (EEO) Statement

Stukent, Inc. is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that a diverse and inclusive team is critical to our success and mission, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.