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Associate Customer Success Manager Jobs in Kentucky

Stukent

Associate Account Executive

Lexington, KY · On-site

Drive cross-sell opportunities - Partner with the Associate Customer Success Manager (aCSM) to generate cross-sell opportunities across disciplines including Ag, Hospitality/Tourism, and Business.

Stukent

Associate Account Executive

Lexington, KY · On-site

Drive cross-sell opportunities - Partner with the Associate Customer Success Manager (aCSM) to generate cross-sell opportunities across disciplines including Ag, Hospitality/Tourism, and Business.

Stukent Inc

Associate Account Executive

Lexington, KY · On-site

Drive cross-sell opportunities - Partner with the Associate Customer Success Manager (aCSM) to generate cross-sell opportunities across disciplines including Ag, Hospitality/Tourism, and Business.

Pearson

Associate, Customer Service

Frankfort, KY · On-site

$12.50 - $17.25/hr

Excellent organizational skills, time management and multi-tasking skills * Ability to work ... Customer Success Job Family: GO_TO_MARKET Organization: Assessment & Qualifications Schedule ...

Wolters Kluwer

Sales Business Retention Rep

Frankfort, KY · On-site

$44K - $50K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

Dutchbros

Broista - Paducah, KY

Paducah, KY · On-site

$16/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutch Bros. Coffee

Broista - Radcliff, KY

Radcliff, KY · On-site

$16/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutch Bros. Coffee

Broista - Paducah, KY

Paducah, KY · On-site

$16/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

RENT ONE

Client Retention Specialist

Owensboro, KY · On-site

$15.75 - $16.75/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

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All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Kentucky

Associate Customer Success Manager information

See Kentucky salary details

$16.1K

$46K

$80.8K

How much do associate customer success manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for associate customer success manager in Kentucky is $46,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $56,900.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What are the most commonly searched types of Customer Success Manager jobs in Kentucky?

The most popular types of Customer Success Manager jobs in Kentucky are:

What are popular job titles related to Associate Customer Success Manager jobs in Kentucky?

For Associate Customer Success Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Manager jobs in Kentucky look for?

The top searched job categories for Associate Customer Success Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Associate Customer Success Manager jobs?

Cities in Kentucky with the most Associate Customer Success Manager job openings:

Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Kentucky as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $46,024 per year, or $22.1 per hour.

Customer Success Specialist

Computershare

Louisville, KY • On-site

Full-time

Posted 19 days ago

Computershare rating

8.0

Company rating: 8.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

75th of 226 rated it services

Job description


Location: Louisville, KY
This is a seasonal role expected to run from 19th October through April 2027.
When not in training you'll be based in the Louisville, KY office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Training and working hours will be Monday to Friday 09:00 am to 5:30pm ET. Your training will be hybrid and take place at our office. While this role is seasonal, we regularly have opportunities for permanent positions.
For answers to questions, you may have about this role and details on the training schedule visit computershare.com/jobfaq
We give you a world of potential
We're a global leader in financial administration and being part of our team means delivering outstanding customer service for some of the world's most recognized brands, while making a real impact every day. With comprehensive training and a variety of challenging tasks within a supportive team, this role offers a chance to develop and grow professionally.
A role you will love
Our Customer Success Specialists are at the heart of our contact center where your mission is simple, deliver high quality, empathetic and exceptional service that makes a difference in people's lives.
From routine account updates to complex and time sensitive transactions, you'll use your interpersonal and problem-solving skills - supported by technology - to solve a variety of inquiries from our clients' valued shareholders.
Strong verbal communication skills, the ability to build trust, accuracy, and high attention to detail will be essential to your success.
You'll benefit from:
  • Being part of a welcoming, supportive and close-knit community, with experienced colleagues ready to help you grow
  • Working at our Louisville office in the city's financial district. With free parking, great public transport, a fully equipped gym with lockers and showers, a secure outdoor courtyard, on-site cafeteria, and a game room. Shops and restaurants are just a short walk away
  • Additional benefits such as recognition awards and team get togethers
  • The opportunity to build your skills through our comprehensive training program, designed to give you the knowledge you need to succeed

What will you bring to the role?
This role is ideal for people with strong customer service skills who take pride in their work. You'll be a great fit if you are:
  • Empathetic and ready to help, especially in challenging situations
  • A clear and confident communicator who stays calm under pressure
  • Skilled at handling a wide range of calls from routine inquiries to sensitive conversations
  • You're a quick thinker who solves problems carefully and effectively
  • A great multitasker who thrives in fast-paced environments
  • Comfortable using technology to support customer needs
  • A team player who always looks for ways to make things better for customers
  • Positive and supportive, happy to share knowledge and help others succeed

If you want to make a real impact through great customer service and grow your career in a supportive environment, apply now.
About Us
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
About the Team
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

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