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Associate Customer Success Manager Jobs in Kentucky

Oasis Solutions

Client Success Manager

Louisville, KY · On-site

Comfortably using CRM software (e.g., Salesforce, HubSpot, or similar) and other customer engagement tools is required. * Minimum of 2-5 years in customer success, account management, or a related ...

Virtual Peaker

Client Success Manager

Louisville, KY · On-site

$80K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the ... Experience working within a web-based CRM ecosystem, such as Salesforce or Hubspot * Experience ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the ... Experience working within a web-based CRM ecosystem, such as Salesforce or Hubspot * Experience ...

ShipMonk

Merchant Success Manager

Louisville, KY · On-site

Merchant Success Manager The Merchant Success Manager will be involved in all aspects of the merchant experience. They will focus on our top-tier accounts. Their main objective is to assist our ...

ShipMonk

Merchant Success Manager

Louisville, KY

The Merchant Success Manager will be involved in all aspects of the merchant experience. They will focus on our top-tier accounts. Their main objective is to assist our merchants in the growth and ...

Shamrock Marketing Inc

Be Seen First

Bilingual Customer Success Specialist

Louisville, KY · On-site

$22 - $25/hr

Opportunity to learn sales, customer success, and account management * Direct visibility with company leadership * Long-term career opportunities for high performers Primary Responsibilities: The ...

Shamrock Marketing Inc

Be Seen First

Bilingual Customer Success Specialist

Louisville, KY · On-site

$22 - $25/hr

Opportunity to learn sales, customer success, and account management * Direct visibility with company leadership * Long-term career opportunities for high performers Primary Responsibilities: The ...

Stukent Inc

Associate Account Executive

Lexington, KY · On-site

Drive cross-sell opportunities - Partner with the Associate Customer Success Manager (aCSM) to generate cross-sell opportunities across disciplines including Ag, Hospitality/Tourism, and Business.

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Showing results 21-40

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Kentucky

Associate Customer Success Manager information

See Kentucky salary details

$16.1K

$46K

$80.8K

How much do associate customer success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate customer success manager in Kentucky is $46,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $56,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are the most commonly searched types of Customer Success Manager jobs in Kentucky? The most popular types of Customer Success Manager jobs in Kentucky are:
What are popular job titles related to Associate Customer Success Manager jobs in Kentucky? For Associate Customer Success Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Kentucky look for? The top searched job categories for Associate Customer Success Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Associate Customer Success Manager jobs? Cities in Kentucky with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Kentucky as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,024 per year, or $22.1 per hour.

Client Success Manager

Oasis Solutions

Louisville, KY • On-site

Full-time

Re-posted 3 days ago

Job description

About Oasis Solutions
Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner providing business management software solutions to small and mid-sized businesses throughout America. We have offices located in Louisville and Lexington, KY, TN, and NC, and serve clients throughout the United States. Oasis offers the leading software solutions (on-premise and cloud) for accounting and business management (ERP), human resources, payroll, and time & attendance, CRM (Customer Relationship Management), Job Management, Document Management, Warehouse management, and more.
This is a Hybrid role in Louisville Kentucky with a travel requirement of up to 25%.
Qualifications
  • Experience with SAAS or ERP sales and client success management is required.
  • Comfortably using CRM software (e.g., Salesforce, HubSpot, or similar) and other customer engagement tools is required.
  • Minimum of 2-5 years in customer success, account management, or a related client-facing role.
  • Exceptional verbal and written communication skills, with the ability to build strong relationships with clients and internal teams.
  • Ability to manage multiple accounts, track key metrics, and ensure customer satisfaction.
  • Bachelor's degree in business, Communications, Marketing, or a related field preferred.

What you'll do
  • Develop & / or Maintain relationships with Sage, NetSuite & channel resources and leadership, as well as 3rd party partners.
  • Perform outbound contact to Sage, NetSuite & Channel resources to collaborate on existing customer renewal portfolios.
  • Generate new service opportunities from existing clients.
  • Identify current Sage customers, interested in moving to a new platform.
  • Acquire and maintain a working knowledge of the complete capabilities of Sage, NetSuite, Adaptive Insights, and 3rd Party Products & Services.
  • Work collaboratively with Oasis personnel, partners, Oasis events user Groups, and cross-departmental stakeholders to address customer escalations.
  • Maintain an active pipeline of forecasted renewals to meet quarterly & annual quota objectives.
  • Work collaboratively with marketing to generate positive reviews, client testimonials, referrals and other successful marketing activities, including but not limited to Oasis events and user Groups.
  • Conduct customers post-sales activities through webinars and other events.
  • Follow up to evaluate the success of the implementation & 3rd party projects.
  • Participate & organize customers through reviews. ,

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