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Associate Customer Success Manager Jobs in Georgia

Protomiq LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq LLC

Customer Success Manager

Atlanta, GA

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Zenefits

Associate Customer Success Consultant

Atlanta, GA · On-site

$23.08 - $36.06/hr

Job Title Associate Customer Success Consultant TriNet is a leading provider of comprehensive human ... Typically 2+ years Customer service or relationship management experience required * Typically 2+ ...

NPHub

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

NPHub LLC

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Finastra

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) uses deep industry and product knowledge, business strategy insight, and strong account management skills to ensure customers achieve measurable value from Finastra ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Altium Limited

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...

NPHub, LLC.

Customer Success Manager

Vinnings, GA · On-site

$90 - $120/hr

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

NPHub

Customer Success Manager

Atlanta, GA · On-site

$70K - $90K/yr

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

NPHub

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

SageNet LLC

Customer Success Manager

Marietta, GA · On-site

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

SlicedHealth

Customer Success Manager

Woodstock, GA · On-site

Summary As a Customer Success Manager, you will take on clients after the completion of the implementation project and provide ongoing support and maintenance of SlicedHealth solutions to optimize ...

SageNet

Customer Success Manager

Marietta, GA · On-site

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

QAD, Inc.

Customer Success Manager

Atlanta, GA · Remote

$85K - $110K/yr

The Customer Success Manager will be primarily responsible for owning and developing Digital and Smart Business Engagement model customers. This development includes successfully nurturing and ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

$90 - $130/hr

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

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All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Georgia

Associate Customer Success Manager information

See Georgia salary details

$15.6K

$44.7K

$78.5K

How much do associate customer success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for associate customer success manager in Georgia is $44,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,100.00 and $55,300.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What are the most commonly searched types of Customer Success Manager jobs in Georgia?

The most popular types of Customer Success Manager jobs in Georgia are:

What are popular job titles related to Associate Customer Success Manager jobs in Georgia?

For Associate Customer Success Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Manager jobs in Georgia look for?

The top searched job categories for Associate Customer Success Manager jobs in Georgia are:

What cities in Georgia are hiring for Associate Customer Success Manager jobs?

Cities in Georgia with the most Associate Customer Success Manager job openings:

Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,745 per year, or $21.5 per hour.

Customer Success Manager

Protomiq LLC

Atlanta, GA • On-site

$65K - $75K/yr

Full-time

Re-posted 13 days ago

Job description

Description

About Protomiq 


At Protomiq, we believe that the auto dealerships that win are the ones that create better experiences for their customers. That's why we build technology that helps dealers connect with shoppers, turn interest into action, and drive measurable business results. 

More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers, improve performance, and stay competitive in a rapidly evolving market. 

From independent dealerships to some of the largest dealer groups and automotive brands in the industry, Protomiq is trusted by dealerships focused on what comes next. 

If you're excited by innovation, customer impact, and the opportunity to help shape the future of automotive retail, you'll fit right in. 


Working at Protomiq 


At Protomiq, your work matters. We're a team of builders, problem-solvers, and innovators who are passionate about helping our customers succeed. Here, you'll be empowered to move quickly, embrace new ideas, and make a visible impact on the business. 

We offer competitive compensation, comprehensive benefits, professional development opportunities, and a culture built on collaboration, accountability, and growth. 


Position Summary:

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing product value, and driving customer retention and expansion.


Responsibilities:

  • Customer Relationship Management: Build and maintain trusted relationships with automotive dealership key stakeholders, serving as their strategic advisor post-onboarding.
  • Engagement & Adoption: Drive product adoption through various lifecycle touchpoints (QBRs, training, success planning, etc.), monitor account health, and proactively address risks and opportunities.
  • Retention & Growth: Drive customer retention and facilitate growth by consistently delivering value and ROI, while actively seeking opportunities for upsell/cross-sell. 
  • Cross-Functional Collaboration: Partner with various departments to support feedback loops and customer advocacy.
  • Strategic Input: Contribute to the evolution of best practices and CSM playbooks by maintaining up-to-date industry & product knowledge. 

Requirements


  • 2+ years of automotive software experience (SaaS) or in a dealership role utilizing automotive software (digital retail, CRM, desking, etc.) with a demonstrated understanding of the retail automotive industry.
  • Proven success managing diverse accounts with high-touch and scaled engagement models.
  • Proficient with CRMs and third-party integrations.
  • Strong communication, problem-solving, and strategic thinking skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfortable with data-driven decision-making and optimizing metrics.
  • Positive, customer-centric mindset 
  • Motivated and comfortable working independently and within/across teams.

Other Things We're Looking For:

  • Exposure to AI products and automation strategies.
  • Experience in a growth organization where quick thinking and flexibility to change are essential.
  • Google Analytics experience (GA4)
  • Basic understanding of digital marketing strategies

Apply