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Associate Customer Success Manager Jobs in Georgia

Genlogs

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...

Wolters Kluwer

Customer Success Manager

Kennesaw, GA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Stibo Systems Inc.

Customer Success Manager

Atlanta, GA · Hybrid

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Jobtailor

Customer Success Manager

Atlanta, GA · On-site

$90 - $130/hr

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross‑functional collaboration. Candidates must be based in the greater ...

FlowPath

As a Customer Success Manager, you will be "delighting" customers every step of their onboarding journey through their lifetime as a customer. You will help create an invaluable customer experience ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

$85 - $135/hr

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross‑functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

$85 - $120/hr

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

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Showing results 21-40

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Georgia

Associate Customer Success Manager information

See Georgia salary details

$15.6K

$44.7K

$78.5K

How much do associate customer success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for associate customer success manager in Georgia is $44,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,100.00 and $55,300.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What are the most commonly searched types of Customer Success Manager jobs in Georgia?

The most popular types of Customer Success Manager jobs in Georgia are:

What are popular job titles related to Associate Customer Success Manager jobs in Georgia?

For Associate Customer Success Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Manager jobs in Georgia look for?

The top searched job categories for Associate Customer Success Manager jobs in Georgia are:

What cities in Georgia are hiring for Associate Customer Success Manager jobs?

Cities in Georgia with the most Associate Customer Success Manager job openings:

Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,745 per year, or $21.5 per hour.

Customer Success Manager

Genlogs

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Customer Success Manager

GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make our world safer and stronger. Through a nationwide network of sensors, we help our customers source carriers, eliminate fraud and theft, and provide real-time visibility on every truck in America. By operating at the intersection of edge sensing, computer vision, AI-driven analytics, and large-scale field deployment, GenLogs is transforming how transportation data is captured, secured, and commercialized.

The primary focus of the Customer Success Manager role is to provide world-class customer experience for our growing customer base. As a CSM, you will own a portfolio of Mid-Market logistics customers and be responsible for driving adoption, customer outcomes, and long-term retention. You will act as the primary point of contact for your customers, understand each customer's operational workflows and business goals, and ensure they realize measurable value from GenLogs' Truck Intelligence™ platform.

  • Mid-Market Account Management: Manage a book of business across Mid-Market logistics customers.
  • Implementation and activation: Own onboarding and implementation efforts for new customers, ensuring successful setup, user activation, and operational integration.
  • Training and enablement: Develop and execute scalable customer success playbooks, workflows, and training resources that drive product adoption.
  • QBRs and business alignment: Conduct regular customer check-ins and business reviews focused on KPIs, usage trends, outcomes achieved, and future objectives.
  • Expansion and renewal: Identify growth opportunities through customer usage patterns, evolving business priorities, and stakeholder feedback. Drive renewals and expansion opportunities while partnering with Sales on larger opportunities.
  • Cross-functional collaboration: Work closely with Support, Product, Engineering, and Data teams to resolve customer challenges and communicate customer feedback.
  • Customer advocacy: Serve as the voice of the customer internally, surfacing insights that improve product development and customer experience.
  • Travel: Travel periodically for customer meetings, industry conferences, and onsite engagements.
  • Roll-up-your-sleeves attitude, you thrive in ambiguity and can execute as well as strategize.
  • 4+ years of experience in Customer Success, Account Management, or related customer-facing roles.
  • Experience managing a portfolio of Mid-Market B2B customers with multi-million-dollar revenue responsibility.
  • Demonstrated success driving retention, customer adoption, and expansion.
  • Strong written communication and presentation skills.
  • Strong analytical and problem-solving abilities.
  • Experience creating customer-facing reporting and executive presentations.
  • B2B SaaS experience required.
  • Transportation/logistics or commercial auto insurance experience preferred.
Benefits

Healthcare

  • Employer-covered comprehensive medical, dental, and vision plans for employee and dependents
  • Employer contribution towards premiums of optional higher-end plans

Time Off

  • Unlimited PTO
  • Sick leave
  • Company holidays (GenLogs observes all federal US Government holidays)
  • Flexible leave for caregiving and medical needs

Family Support

  • Paid parental leave

Professional Development

  • Budget availability for approved professional development courses, certifications, and training

Travel Support

  • 100% travel reimbursement for all approved company travel and spending

Retirement Savings

  • 401(k) plan

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