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Associate Customer Specialist Jobs (NOW HIRING)

KnitWell Group

Customer Specialist

Cincinnati, OH

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... About the role As a Customer Specialist, you provide customers with exceptional shopping ...

KnitWell Group

Customer Specialist

Melbourne, FL

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... About the role As a Customer Specialist, you provide customers with exceptional shopping ...

KnitWell Group

Customer Specialist

Annapolis, MD

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... About the role As a Customer Specialist, you provide customers with exceptional shopping ...

Carmax

Customer Specialist

Clermont, FL · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist, you will play a key role in delivering an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Specialist

Norco, CA

$20.60 - $30.90/hr

Position Overview As a Customer Specialist, you will play a key role in delivering an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

CarMax, Inc.

Customer Specialist

Lubbock, TX · On-site

$15.50 - $23.30/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Specialist

Cicero, IN · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Specialist

Cicero, IN · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Specialist

Wilmington, NC · On-site

$15.50 - $23.30/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

KnitWell Group

Customer Specialist

Columbus, GA

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... About the role As a Customer Specialist, you provide customers with exceptional shopping ...

KnitWell Group

Customer Specialist

Burlington, MA

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... About the role As a Customer Specialist, you provide customers with exceptional shopping ...

KnitWell Group

Customer Specialist

Wilmington, NC

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... About the role As a Customer Specialist, you provide customers with exceptional shopping ...

KnitWell Group

Customer Specialist

Durham, NC

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... About the role As a Customer Specialist, you provide customers with exceptional shopping ...

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Showing results 21-40

All JobsAssociate Customer Specialist Jobs

Associate Customer Specialist information

See salary details

$18.5K

$51K

$75.5K

How much do associate customer specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for associate customer specialist in the United States is $50,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,000.00 per year, depending on experience, location, and employer.

What is an associate customer specialist?

An Associate Customer Specialist is an entry-level professional who assists customers by addressing their inquiries, resolving issues, and providing information about products or services. They often work in call centers, retail, or support teams and act as a bridge between the company and its customers. Their responsibilities typically include handling phone calls or emails, troubleshooting problems, and ensuring a positive customer experience. Strong communication and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive as an associate customer specialist, and why are they important?

To thrive as an Associate Customer Specialist, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Active listening, patience, and a customer-focused attitude help set individuals apart in this role. These skills and qualities are crucial for efficiently addressing customer inquiries, ensuring satisfaction, and maintaining positive client relationships.

What are some common challenges faced by associate customer specialists, and how can they be effectively managed?

Associate Customer Specialists often encounter challenges such as handling high volumes of customer inquiries, resolving complex issues efficiently, and adapting to evolving products or services. Success in this role typically involves developing strong communication skills, staying organized under pressure, and utilizing available resources like knowledge bases or escalation protocols. Regular training and support from team leads or supervisors also help associates stay updated and confident in addressing customer needs.

What is the difference between Associate Customer Specialist vs Customer Service Representative?

AspectAssociate Customer SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or retail environmentsCall centers, retail stores, or office settings
Employer & Industry UsageCommon in retail, telecommunications, and financial servicesWidespread across various industries including retail, telecom, and banking
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, answering questions, processing transactions

The Associate Customer Specialist and Customer Service Representative roles share similar environments and responsibilities, focusing on customer interaction and issue resolution. The main difference lies in the job titles' emphasis, with Associate Customer Specialist often indicating a slightly more specialized or entry-level position within customer support teams.

More about Associate Customer Specialist jobs

What cities are hiring for Associate Customer Specialist jobs?

Cities with the most Associate Customer Specialist job openings:

What states have the most Associate Customer Specialist jobs?

States with the most job openings for Associate Customer Specialist jobs include:

What job categories do people searching Associate Customer Specialist jobs look for?

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Associate Customer Specialist jobs near you
Infographic showing various Associate Customer Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,965 per year, or $24.5 per hour.

Customer Specialist

Cincinnati, OH

KnitWell Group
Apparel and Accessories Stores
Learn more about KnitWell Groupexternal

Full-time

Re-posted 15 days ago

Key responsibilities

  • Welcome customers and engage with them to understand their needs and support their shopping experiences.

  • Share knowledge of products and services with customers to outfit and inspire them.

  • Support an inclusive and welcoming store environment for customers and associates.

KnitWell Group rating

7.4

Company rating: 7.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

4th of 105 rated fashion retailers

Job description

About usOur founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.


 

About the role

As a Customer Specialist, you provide customers with exceptional shopping experiences. You can empower self-expression by creating authentic connections with customers and helping them discover products they love. Together with the store team, you will support an inclusive store environment where customers feel welcome on their shopping journey. If you love fashion and want to work for a brand that emphasizes empowering customers and associates in its community, Lane Bryant is the place for you.

The impact you can have

In this role, you will have the opportunity to:

  • Welcome customers and engage with them to understand their needs and support their shopping experiences.

  • Share your knowledge of our products and services with customers to outfit and inspire them.

  • Uphold brand merchandising and visual standards for a clean, neat, well-presented store.

  • Promote in-store events and company programs that support the brand.

  • Contribute to the store's success by maintaining the highest brand and execution standards.

  • Support an inclusive and welcoming store environment for customers and associates.

You'll bring to the role

  • Prior retail experience or customer-focused experience

  • Passion for styling and love of working with people

  • Flexible availability – including evenings, weekends, and holidays

  • Ability to read, write, and communicate in English

  • Proficient with technology, including an ability to operate store systems accurately
     

Benefits

  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands

  • Support for your individual development plus opportunity for growth within our family of brands

  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is based on employment type, role, and location.


 

Location:

Store 6371-Rookwood Cms-LaneBryant-Cincinnati, OH 45209Position Type:Regular/Part timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

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