Associate Customer Engineer Jobs in Mount Prospect, IL

Amazing Career Moments Happen Here  

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.  

About Epic Engineering 
Epic Engineering is building robust, scalable software solutions as we continue to improve system quality, accelerate delivery, and ensure maintainability across the ecosystem. We’re hiring an Associate Software Engineer interested in continuous learning, innovation, and making a measurable impact on our technology landscape. 

Role Overview 
As an Associate Software Engineer, you will contribute to projects to modernize and optimize our codebase. You’ll work closely with experienced engineers to identify, address, and reduce technical debt to ensure systems remain reliable and efficient.  

Key Responsibilities 

• Contribute to development tasks focused on reducing technical debt and improving code quality, with guidance from senior team members
• Solve defined technical problems and seek support from the team as needed
• Participate in code reviews, receive feedback, and build technical skills while gaining experience with modern technologies and AI tools
• Apply foundational knowledge of software development practices, including documentation, testing, debugging, and data structures
• Maintain metrics and complete tasks in alignment with defined processes.
• Exhibit behaviors that exemplify Applied Systems’ Values in Action.

Qualifications 

• Degree in Computer Science, related fields, or equivalent combination of education and experience.
• Foundational knowledge of software engineering principles and practices.
• Familiarity with modern, cloud-based technologies and software security practices.
• Basic knowledge of CI/CD and use cases for automated testing.
• Basic knowledge of Agile frameworks and tools like Jira and Confluence.
• Eagerness to learn and grow as part of a collaborative engineering team.

Preferred Qualifications 

• Exposure to one or more of the following: 
• Go, React, C#, Python, gRPC, SQL, REST APIs.
• Knowledge of cloud infrastructure (Google Cloud Platform, Kubernetes, Terraform) and DevOps practices.

What We Offer 

• Mentorship from experienced engineers committed to your growth.
• Opportunities to work on impactful projects 
• Access to modern development tools, including AI tools
• A culture that values innovation, quality, and continuous improvement.

Ready to Launch Your Career? 
If you’re passionate about software engineering and excited to help shape the future of our technology, we’d love to hear from you! 

When You Join Team Applied, You Can Expect:  

A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.  

We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.  

A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:  

• Medical, Dental, and Vision Coverage 
• Holiday and Vacation Time 
• Health & Wellness Days 
• A Bonus Day for Your Birthday 

  
Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/   

Our targeted starting base salary in the United States for this position ranges from  [$60,000 - $125,000 USD]. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.  

Your Security Matters:  
Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.  

AI Utilization  

We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.  

EEO Statement  

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.  

#LI-Hybrid OR #LI-Remote  

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