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Associate Customer Engineer Jobs in Wisconsin (NOW HIRING)

... customer applications, identify equipment and process requirements, and recommend appropriate ... An Associate degree combined with relevant technical sales, industrial controls, or automation ...

New

Bachelor's or associate degree in engineering preferred. You balance a desire to support and work closely with customers along with your passion for development of cutting-edge products. You should ...

Bachelor's or associate degree in engineering preferred. You balance a desire to support and work closely with customers along with your passion for development of cutting-edge products. You should ...

Manufacturing Engineer

Hartford, WI · On-site

$79K - $102K/yr

Act as the primary technical interface for customer quality concerns; lead the end-to-end Root ... Associate Degree in Mechanical Design, Manufacturing Technology, or a related technical field ...

Manufacturing Engineer

Hartford, WI · On-site

$79K - $102K/yr

Act as the primary technical interface for customer quality concerns; lead the end-to-end Root ... Associate Degree in Mechanical Design, Manufacturing Technology, or a related technical field ...

This role focuses heavily on on-site work at customer facilities and involves leading complex ... Associate's Degree in a relevant technical field or prior military experience. * Experience ...

This role focuses heavily on on-site work at customer facilities and involves leading complex ... Associate's Degree in a relevant technical field or prior military experience. * Experience ...

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Associate Customer Engineer information

What are some common challenges faced by an Associate Customer Engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does an Associate Customer Engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an Associate Customer Engineer, and why are they important?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in Wisconsin? The most popular types of Customer Engineer jobs in Wisconsin are:
What are popular job titles related to Associate Customer Engineer jobs in Wisconsin? For Associate Customer Engineer jobs in Wisconsin, the most frequently searched job titles are:
What cities in Wisconsin are hiring for Associate Customer Engineer jobs? Cities in Wisconsin with the most Associate Customer Engineer job openings:
Professional Engineer

$80K - $107K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Company Description
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future - we look forward to hearing them!

Join Our Team as a Professional Engineer!

We're looking for skilled and detail-oriented individuals to design and analyze structures that support and shape the built environment. We welcome candidates of all backgrounds to bring their unique strengths to our projects. Join us in creating safe, efficient, and innovative structural solutions for our community!


BlueScope Buildings North America's Engineering department delivers safe, innovative, and high-quality structural and construction engineering solutions. We prioritize cost efficiency while supporting both internal teams-including manufacturing, project management, and field erection-and external customers with exceptional service.

What We Offer

  • Inclusive Culture: A welcoming, equitable environment where diverse perspectives and experiences are valued.
  • Growth Opportunities: Access to professional development, leadership training, and career advancement.
  • Collaborative Team: Join a team that values mutual respect, trust, and teamwork.
  • Competitive Benefits: A comprehensive benefits package, flexible work options, and a focus on work-life balance.

If you're ready to make an impact, we want to hear from you!

What You'll Do

The Professional Engineer I uses engineering systems and drawings to provide project coordination and structural design services and models for customers.

  • Provides well utilized designs of members and connections for Detailing and Manufacturing that meet customer's requirements
  • Assures building's structural integrity and safety
  • Develops own advanced product and procedure knowledge and improve technical knowledge
  • Focuses on achieving department objective and profitability goals and continuous improvement as part of a high-performance work team
  • Assures customer design service needs are met by meeting design schedules
  • Collaborates with project teams to discuss problems and challenges and help create solutions to move forward in a cost effective and efficient manner
  • Provides technical assistance to customers on specific projects as well as to new entry-level Designers
  • Develops Structural Quotes

What We're Looking For:

We value problem-solvers with strong technical and communication skills who thrive in a collaborative environment. You'll be a great fit if you:

  • Hold a Bachelor of Science in Civil Engineering
  • Are a licensed Professional Engineer (PE)

We welcome candidates with diverse backgrounds and experiences who are eager to grow, innovate, and contribute to our team's success.

Notice to External Search Firms: BlueScope Buildings does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. BlueScope Buildings Talent Acquisition engages with search firms directly for hiring needs.

Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.