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Associate Customer Engineer Jobs in Illinois (NOW HIRING)

RS&H

Highway Engineering Associate II

Chicago, IL · On-site

$74K - $115K/yr

The Highway Engineering Associate II will be responsible for roadway/highway analysis and design ... customers, contractors, and other key stakeholders. Preferred Qualifications: * EI strongly ...

Insight Enterprises

Associate Engineer

Hanover Park, IL · On-site

Requisition Number: 105090 Associate Engineer Location: This role is fully onsite in our Fort Worth ... Installs and tests system hardware at customer site. This includes, but is not limited to, setting ...

SwiftCruit

Associate Engineer

Maryville, IL · On-site

$71 - $137/hr

Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ... The Engineer performs system planning and circuit analysis of distribution circuits 15kv and below ...

AMS Ameren Services

Associate Engineer

Alton, IL · On-site

$71K - $137K/yr

Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ... The Engineer performs system planning and circuit analysis of distribution circuits 15kv and below ...

AMS Ameren Services

Associate Engineer

Maryville, IL · On-site

$71K - $137K/yr

Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in ... The Engineer performs system planning and circuit analysis of distribution circuits 15kv and below ...

LRS

Associate Network Engineer

Urbana, IL · On-site

$30 - $45/hr

LRS Consulting Services is seeking an Associate Network Engineer for a contract to hire opportunity ... Excellent written and oral communication skills, organizational skills, and customer service skills.

YCharts

Customer Success Associate I

Chicago, IL · On-site

$55K - $65K/yr

The Position We're looking for a Customer Support Associate I to join our Customer Success team ... Troubleshoot product, data, or technical issues, escalating to management or engineering as needed ...

YCHARTS INC

Customer Success Associate I

Chicago, IL · Hybrid

$55K - $65K/yr

The Position We're looking for a Customer Support Associate I to join our Customer Success team ... Troubleshoot product, data, or technical issues, escalating to management or engineering as needed ...

YCharts Inc

Customer Success Associate I

Chicago, IL · On-site

$55K - $65K/yr

The Position We're looking for a Customer Support Associate I to join our Customer Success team ... Troubleshoot product, data, or technical issues, escalating to management or engineering as needed ...

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Showing results 41-60

All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Illinois

Associate Customer Engineer information

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in Illinois?

The most popular types of Customer Engineer jobs in Illinois are:

What are popular job titles related to Associate Customer Engineer jobs in Illinois?

For Associate Customer Engineer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Associate Customer Engineer jobs in Illinois look for?

The top searched job categories for Associate Customer Engineer jobs in Illinois are:

What cities in Illinois are hiring for Associate Customer Engineer jobs?

Cities in Illinois with the most Associate Customer Engineer job openings:

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Illinois as of August 2026, with employment types broken down into 63% Full Time, 31% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Process Engineer

Rogers Freels & Associates Inc

East Peoria, IL

$75K - $95K/yr

Full-time

Posted 3 days ago

New

Job description

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an experienced candidate to become an integral part of our engineering team. The selected candidate will work with an experienced engineering staff using state-of-the-art engineering tools & processes. This position will operate onsite at our customer's world-class engineering and manufacturing facility.

This is a full-time position with a full benefit package listed below that includes opportunities for professional growth, direct hire by our customers, and additional opportunities within our own organization.

Process Engineer

The selected candidate will work with an experienced engineering staff supporting product development, validation, testing, and continuous improvement activities for complex mechanical systems and equipment. Work may include test planning, test execution, data acquisition, analysis, failure investigation, prototype evaluation, and communication of results. Projects may involve engines, power systems, machine components, structural systems, and other products used in industrial, construction, mining, and off-highway applications. The work will be highly collaborative with engineering, validation, manufacturing, laboratory, and supplier teams.

Job Description

  • Develop, conduct, analyze, and manage product validation and development testing activities.
  • Create test plans and procedures for mechanical systems, components, and equipment.
  • Coordinate the design and procurement of prototype hardware needed to support testing.
  • Set up test equipment, instrumentation, sensors, and gaging for laboratory, bench, and field testing activities.
  • Use data acquisition systems to collect performance, vibration, stress, strain, and other test data.
  • Analyze test data and evaluate product performance, reliability, and durability.
  • Perform vibration, durability, performance, reliability, and structural testing activities.
  • Support validation of mechanical systems, components, structures, and equipment through laboratory and field testing.
  • Investigate test and field failures and provide technical guidance to support product improvements and corrective actions.
  • Work with design and simulation teams to compare test results with analytical predictions.
  • Manage multiple validation projects, schedules, test resources, and deliverables.
  • Generate technical reports and clearly communicate test conclusions and recommendations.
  • Develop and maintain strong working relationships with customers, engineering teams, laboratory technicians, and suppliers.
  • Identify opportunities to improve validation methods, testing efficiency, and data quality.
  • Travel to customer, supplier, laboratory, proving ground, or field locations pending project need (up to ~25%).

    Requirements

    • Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Metallurgical Engineering, Materials Science, or related engineering discipline.
    • Experience in manufacturing, heavy industry, industrial equipment, or production environments.
    • Working knowledge of manufacturing processes and mechanical systems.
    • Strong problem-solving and analytical skills.
    • Excellent communication both written and verbal.
    • Ability to manage multiple projects and priorities simultaneously.
    • Demonstrated ability to meet deadlines and commitments.
    • Ability to thrive in a team environment.
    • Ability to travel (up to 25% of time)

    Desired Experience

    • Experience with heat treat, casting, forging, machining, fabrication, manufacturing, or industrial process environments.
    • Experience supporting capital equipment projects, facility improvements, or manufacturing process upgrades.
    • Experience working with industrial equipment and production operations.
    • Experience performing root cause investigations and corrective action activities.
    • Experience working with suppliers, contractors, and cross-functional teams.
    • Experience with quality systems, validation activities, and continuous improvement methodologies.
    • Experience with materials, metallurgical processes, mechanical systems, or industrial production equipment.
    • Experience supporting equipment installation, commissioning, or startup activities.
    • Familiarity with AutoCAD, Creo, or similar engineering software tools.
    • Desire to work in an engineering environment focused on manufacturing excellence, operational efficiency, and continuous improvement.

    Visa sponsorship is NOT available for this position.

    Salary Range: $75,000-$95,000 Commensurate with Experience

    About RFA Engineering

    RFA Engineering has provided product development and engineering services to industry leading customers since 1943. Our primary focus is the development of off highway equipment including agricultural, construction, mining, recreational, industrial, and special machines. Our work includes concept development, product design, documentation, problem-solving, simulation, optimization, and testing of components, systems and complete machines. Our engineering staff is located at our Engineering Center in Minneapolis, branch office in Dubuque, IA, and at numerous customer sites throughout the U.S.
    Competitive Benefits

    • Health and Dental Insurance
    • TelaDoc Healthiest You
    • Supplemental Vision Insurance
    • Company Paid Life Insurance
    • Company Paid Long-Term Disability
    • Short-term Disability
    • Retirement Savings Account (Traditional 401k & Roth 401k)
    • Flexible Spending Plan Dependent Care
    • HSA for Medical Expenses
    • Bonus Plan (Exempt Employees Only)
    • Paid Time Off (PTO)
    • Paid Holidays
    • Bereavement Leave
    • Employee Assistance Programs (EAP)
    • Education Assistance

    Equal Opportunity and Veteran Friendly