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Associate Comcast Call Center Jobs (NOW HIRING)

Global Channel Management

Call Center

East Hartford, CT

$16 - $19.75/hr

Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience In lieu of an Associate degree without call center experience Must be able to pass ...

TAD PGS, Inc.

Call Center Associate

El Segundo, CA · Remote

$21/hr

We have an outstanding remote Contract position for a Call Center Agent to join a leading Company located in the El Segundo, CA surrounding area. Pay Rate: $21.00/hr . Job Responsibilities * : Handle ...

Waikiki Health

Call Center Associate

Honolulu, HI · On-site

$20/hr

Company Shirt The Call Center Associate (CCA) is part of the administrative call center team and answers all in-coming agency phone calls from patients, insurance providers, referral agencies ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...

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All JobsAssociate Comcast Call Center Jobs

Associate Comcast Call Center information

What is the difference between Associate Comcast Call Center vs Customer Service Representative?

AspectAssociate Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-facing
Industry UsageTelecommunications, cable servicesVarious industries including telecom, retail, and service sectors
Job FocusHandling technical issues, billing, service inquiriesAddressing customer questions, resolving complaints

The Associate Comcast Call Center and Customer Service Representative roles share similarities in credentials and work environment, often involving call center settings and customer interaction. However, the Associate Comcast Call Center typically focuses on technical support and service-specific issues within the telecommunications industry, whereas Customer Service Representatives may work across various sectors with broader customer support responsibilities.

What cities are hiring for Associate Comcast Call Center jobs? Cities with the most Associate Comcast Call Center job openings:
What are the most commonly searched types of Comcast Call Center jobs? The most popular types of Comcast Call Center jobs are:
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Associate Comcast Call Center jobs near you
Call Center

Call Center

Global Channel Management

East Hartford, CT

$16 - $19.75/hr

Other

Posted 19 days ago

Job description

Call Center

East Hartford, CT, United States

$ 17.00 - 18.00 (US Dollar)

Sr Call Center needs 6 months minimum experience in call center/dispatcher experience

Sr Call Center requires:

Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience

In lieu of an Associate degree without call center experience

Must be able to pass 27-30 wpm typing test.

Must be able to pass a customer service assessment

Must be able to successfully pass a criminal background check and drug test.

Sr Call Center duties:

Provide one-to-one telephone contact with consumers and providers.

Assist with password resets.

Accurately respond to incoming calls received by the call center.

Accurately document all interactions with consumers.

Properly forward calls to Call Center Leadership or other CT agencies per procedures.

Provide clear, complete, accurate and objective information based on full understanding of program requirements.

Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service.

Work with consumers in difficult situations.

Handle and data enter complaints in accordance with approved policies and procedures.

Meet and exceed daily standards for calls answered, customer service, and quality.

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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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