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Associate Client Services Manager Jobs (NOW HIRING)

Brown and Caldwell

Client Services Manager

Austin, TX · On-site

As a Client Services Manager (CSM) , you will bring your skills and experiences to balance growth leadership with oversight of quality, risk, and profitability. You will collaborate closely with our ...

Manulife Financial

Client Services Manager

Boston, MA · On-site

Position ResponsibilitiesLeadership & Team Management * Lead, coach, and develop a team of Client Service Representatives and Quality Assurance Specialists, fostering a culture of accountability ...

Berkley

Client Services Manager

Trenton, NJ · On-site

$50K - $80K/yr

As a Client Services Manager (internally known as an Account Manager) in our Stop Loss business, you'll support the employer stop loss programs and partner closely with brokers, third party ...

Vee Technologies

Client Services Manager

Decatur, GA · On-site +1

$90K - $110K/yr

Experience selling software, SaaS, technology solutions, or professional services preferred. * Strong consultative selling and relationship-building skills. * Ability to manage multiple opportunities ...

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Associate Client Services Manager information

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How much do associate client services manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate client services manager in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What does an associate client services manager do?

An Associate Client Services Manager supports the management of client relationships and ensures client satisfaction with company products or services. They assist with onboarding new clients, address client inquiries, and help resolve issues efficiently. This role often involves collaborating with internal teams to deliver solutions, monitoring account performance, and preparing reports. The position serves as a key contact point for clients, helping to build and maintain strong business relationships.

What are the key skills and qualifications needed to thrive as an associate client services manager?

To thrive as an Associate Client Services Manager, you need strong organizational skills, client relationship management experience, and a relevant bachelor's degree, often in business or communications. Familiarity with CRM platforms like Salesforce, project management tools, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in building trust and resolving client concerns. These skills are essential for ensuring client satisfaction, fostering long-term partnerships, and supporting business growth.

What are some common challenges faced by associate client services managers, and how can they be effectively addressed?

Associate Client Services Managers often navigate challenges such as managing multiple client accounts simultaneously, balancing competing priorities, and ensuring effective communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and leverage project management tools to track progress and deadlines. Regular check-ins with clients and collaboration with cross-functional teams can also help anticipate issues and deliver consistent, high-quality service.

What is the difference between Associate Client Services Manager vs Client Services Manager?

AspectAssociate Client Services ManagerClient Services Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, experience often required
Work EnvironmentSupportive, entry to mid-level client support teamsLeadership role overseeing client service teams
Employer & Industry UsageFinancial services, consulting, tech firmsFinancial institutions, consulting firms, tech companies
Common Search & ComparisonYesYes

The Associate Client Services Manager typically supports client service operations under supervision, focusing on client interactions and support tasks. The Client Services Manager holds a more senior role, overseeing teams, managing client relationships, and ensuring service quality. The two roles differ mainly in responsibility level and scope, with the Associate role being more entry-level and the Manager role being more strategic and leadership-oriented.

What is the average salary for an associate client services manager?

The average salary for an associate client services manager typically ranges from $50,000 to $70,000 annually, depending on experience, industry, and company size. Entry-level positions may start lower, while experienced managers with certifications and strong client management skills can earn higher salaries.

What cities are hiring for Associate Client Services Manager jobs?

Cities with the most Associate Client Services Manager job openings:

What states have the most Associate Client Services Manager jobs?

States with the most job openings for Associate Client Services Manager jobs include:

What are popular job titles related to Associate Client Services Manager jobs?

For Associate Client Services Manager jobs, the most frequently searched job titles are:

Associate Client Services Manager jobs near you

Client Services Associate

Tampa, FL • On-site

Hello Sunshine Travels
See more jobs at Hello Sunshine Travelsexternal

Other

Re-posted 27 days ago

Job description

About the job Client Services Associate
Client Services Associate (Remote)
About Hello Sunshine Travels
Hello Sunshine Travels is a growing travel agency dedicated to helping clients create memorable travel experiences through personalized planning and exceptional service. We specialize in vacation packages, cruises, all-inclusive resorts, group travel, and customized itineraries.
Our team is committed to delivering outstanding customer experiences while providing a supportive, collaborative, and flexible remote work environment. As we continue to expand, we are seeking motivated individuals who are passionate about customer service, travel, and helping others.
Position Overview
We are currently seeking a Client Services Associate to join our remote team. In this role, you will serve as a primary point of contact for clients, providing support throughout the travel planning process while ensuring a smooth and enjoyable customer experience.
In addition to supporting existing clients, the Client Services Associate will play an active role in developing new client relationships and contributing to the continued growth of the business through professional networking, referrals, social media engagement, and exceptional customer service.
Key Responsibilities

  • Respond to client inquiries via phone, email, and messaging platforms
  • Provide exceptional customer support throughout the booking process
  • Assist clients with travel reservations, itinerary planning, and trip coordination
  • Resolve customer concerns in a professional and timely manner
  • Maintain accurate client records and booking information
  • Process payments and assist with invoice management
  • Collaborate with team members to ensure seamless client experiences
  • Follow up with clients before, during, and after travel as needed
  • Stay informed about travel products, destinations, and supplier offerings
Additional Responsibilities
  • Develop and maintain strong relationships with prospective and existing clients
  • Assist with client outreach and follow-up communications
  • Identify client travel needs and recommend appropriate travel solutions
  • Generate new business through referrals, networking, social media engagement, and relationship-building efforts
  • Maintain ongoing communication with clients to encourage repeat business and referrals
  • Provide personalized travel recommendations and exceptional service to foster long-term client relationships
  • Support business growth initiatives while maintaining high levels of customer satisfaction
Qualifications
  • Strong customer service and client relations skills
  • Excellent verbal and written communication abilities
  • Ability to multitask and manage multiple client requests simultaneously
  • Strong organizational and problem-solving skills
  • Detail-oriented with excellent time management abilities
  • Comfortable working independently in a remote environment
  • Basic financial and payment processing knowledge preferred
  • Experience in travel, hospitality, tourism, customer service, sales, or client relations is a plus
  • Proficiency with computers, email platforms, social media, and online booking systems
What We Offer
  • Fully remote work environment
  • Flexible scheduling opportunities
  • Comprehensive training and ongoing support
  • Professional development and growth opportunities
  • Collaborative and supportive team culture
  • Opportunity to work within the exciting travel industry

If you are passionate about helping others, enjoy building relationships, and are excited about the travel industry, we encourage you to apply.

Apply