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Associate Client Services Manager Jobs in Indiana

Client Service Associate

Auburn, IN · On-site

$13.50 - $18.75/hr

The Client Service Associate also works closely with the Wealth Manager as the primary support on the client relationship. Client Service Associates are an integral role to clients and business ...

Our goal is to provide quality services to help clients live as independently as possible. Help at ... Management Authority: * Conducts performance reviews * Trains other associates * Directs work of ...

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Associate Client Services Manager information

What does an associate client services manager do?

An Associate Client Services Manager supports the management of client relationships and ensures client satisfaction with company products or services. They assist with onboarding new clients, address client inquiries, and help resolve issues efficiently. This role often involves collaborating with internal teams to deliver solutions, monitoring account performance, and preparing reports. The position serves as a key contact point for clients, helping to build and maintain strong business relationships.

What are the key skills and qualifications needed to thrive as an associate client services manager?

To thrive as an Associate Client Services Manager, you need strong organizational skills, client relationship management experience, and a relevant bachelor's degree, often in business or communications. Familiarity with CRM platforms like Salesforce, project management tools, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in building trust and resolving client concerns. These skills are essential for ensuring client satisfaction, fostering long-term partnerships, and supporting business growth.

What are some common challenges faced by associate client services managers, and how can they be effectively addressed?

Associate Client Services Managers often navigate challenges such as managing multiple client accounts simultaneously, balancing competing priorities, and ensuring effective communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and leverage project management tools to track progress and deadlines. Regular check-ins with clients and collaboration with cross-functional teams can also help anticipate issues and deliver consistent, high-quality service.

What is the difference between Associate Client Services Manager vs Client Services Manager?

AspectAssociate Client Services ManagerClient Services Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, experience often required
Work EnvironmentSupportive, entry to mid-level client support teamsLeadership role overseeing client service teams
Employer & Industry UsageFinancial services, consulting, tech firmsFinancial institutions, consulting firms, tech companies
Common Search & ComparisonYesYes

The Associate Client Services Manager typically supports client service operations under supervision, focusing on client interactions and support tasks. The Client Services Manager holds a more senior role, overseeing teams, managing client relationships, and ensuring service quality. The two roles differ mainly in responsibility level and scope, with the Associate role being more entry-level and the Manager role being more strategic and leadership-oriented.

What is the average salary for an associate client services manager?

The average salary for an associate client services manager typically ranges from $50,000 to $70,000 annually, depending on experience, industry, and company size. Entry-level positions may start lower, while experienced managers with certifications and strong client management skills can earn higher salaries.

What cities in Indiana are hiring for Associate Client Services Manager jobs?

Cities in Indiana with the most Associate Client Services Manager job openings:

Client Services Manager

Fort Wayne, IN

BAYADA Home Health Care
Health Care and Social Assistance • 10K+ employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Bayada Home Health Care rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz


Job description

Client Services Manager – Home Care

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Fort Wayne, Indiana office.

As a Client Services Manager, you will oversee the coordination of client services, manage scheduling and staffing needs, build strong relationships with clients and referral partners, and contribute to the continued growth and success of the office. This position offers excellent opportunities for professional development and career advancement within a nationally recognized healthcare organization.

Responsibilities:
  • Deliver exceptional customer service and ensure high-quality home care services for clients
  • Manage the coordination of client care and address emergent scheduling needs
  • Maintain and grow your assigned caseload through relationship-building and outstanding service
  • Develop and nurture relationships with clients, referral sources, payors, and community organizations
  • Foster strong communication and collaboration among office and field staff
  • Partner with Clinical Managers to provide support, supervision, and guidance to field employees
  • Assist in maintaining compliance with company policies and quality standards
  • Contribute to office growth initiatives and operational excellence
Qualifications:
  • Bachelor's degree required
  • Previous medical office, healthcare, or home care experience preferred
  • Prior supervisory or leadership experience is a plus
  • Strong desire for professional growth and career advancement
  • Excellent communication, organizational, and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
BAYADA Offers:
  • Comprehensive medical, dental, prescription, and vision insurance
  • Generous paid time off
  • Tuition reimbursement opportunities
  • 401(k) with company match
  • Ongoing training and professional development
  • Career advancement opportunities within a growing organization

#LI-RX

#JoinBAYADA-RX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.


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About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975