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Associate Client Services Manager Jobs in New York

The New Jewish Home

Client Services Manager

Bronx, NY · On-site

Client Service Manager must assure compliance with the New York State Department of Health regulations, The Joint Commission standards, and HAPI's policies and procedures. Coordinates Home Health ...

The New Jewish Home

Client Services Manager

Bronx, NY · On-site

Client Service Manager must assure compliance with the New York State Department of Health regulations, The Joint Commission standards, and HAPI's policies and procedures. Coordinates Home Health ...

Sago

Client Services Manager

New York, NY · On-site

As a Client Services Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for ...

Sago

Client Services Manager

New York, NY · On-site

$60K/yr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for ...

Sago

Client Services Manager

New York, NY · On-site

$60K/yr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for ...

Gallagher

Associate Client Service Manager

Manhattan, NY · On-site

As a Client Service Manager I, you'll play a key role in ensuring our clients receive high-quality ... Identifying opportunities to expand services and coverage for clients. About You Here's what you'll ...

Tatari

Client Services Manager - Growth

New York, NY · On-site

$80K - $110K/yr

Tatari is growing and we're looking for a Client Services Manager to join our Growth team! We're looking for a strategic, client-facing leader to join our Growth team and help drive performance for a ...

Tatari

Client Services Manager - Growth

New York, NY · Hybrid

$80K - $110K/yr

Tatari is growing and we're looking for a Client Services Manager to join our Growth team! We're looking for a strategic, client-facing leader to join our Growth team and help drive performance for a ...

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Associate Client Services Manager information

What does an associate client services manager do?

An Associate Client Services Manager supports the management of client relationships and ensures client satisfaction with company products or services. They assist with onboarding new clients, address client inquiries, and help resolve issues efficiently. This role often involves collaborating with internal teams to deliver solutions, monitoring account performance, and preparing reports. The position serves as a key contact point for clients, helping to build and maintain strong business relationships.

What are the key skills and qualifications needed to thrive as an associate client services manager?

To thrive as an Associate Client Services Manager, you need strong organizational skills, client relationship management experience, and a relevant bachelor's degree, often in business or communications. Familiarity with CRM platforms like Salesforce, project management tools, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in building trust and resolving client concerns. These skills are essential for ensuring client satisfaction, fostering long-term partnerships, and supporting business growth.

What are some common challenges faced by associate client services managers, and how can they be effectively addressed?

Associate Client Services Managers often navigate challenges such as managing multiple client accounts simultaneously, balancing competing priorities, and ensuring effective communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and leverage project management tools to track progress and deadlines. Regular check-ins with clients and collaboration with cross-functional teams can also help anticipate issues and deliver consistent, high-quality service.

What is the difference between Associate Client Services Manager vs Client Services Manager?

AspectAssociate Client Services ManagerClient Services Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, experience often required
Work EnvironmentSupportive, entry to mid-level client support teamsLeadership role overseeing client service teams
Employer & Industry UsageFinancial services, consulting, tech firmsFinancial institutions, consulting firms, tech companies
Common Search & ComparisonYesYes

The Associate Client Services Manager typically supports client service operations under supervision, focusing on client interactions and support tasks. The Client Services Manager holds a more senior role, overseeing teams, managing client relationships, and ensuring service quality. The two roles differ mainly in responsibility level and scope, with the Associate role being more entry-level and the Manager role being more strategic and leadership-oriented.

What is the average salary for an associate client services manager?

The average salary for an associate client services manager typically ranges from $50,000 to $70,000 annually, depending on experience, industry, and company size. Entry-level positions may start lower, while experienced managers with certifications and strong client management skills can earn higher salaries.

What cities in New York are hiring for Associate Client Services Manager jobs?

Cities in New York with the most Associate Client Services Manager job openings:

Associate Client Services Manager jobs near you

Client Services Manager

New York, NY • On-site

Two Sigma Investments, LP
See more jobs at Two Sigma Investments, LPexternal

$125K - $200K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Client Services Manager
Location
NY New York
United States
Business
Investment Management
Function
Investment and Client Solutions
Experience Level
Experienced
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Position Summary
Two Sigma is a leading quantitative investment management and trading firm. The company applies a scientific approach to investing, combining cutting-edge technology, artificial intelligence, data science, and quantitative research with rigorous human inquiry to capitalize on market opportunities and deliver alpha for investors.
Our team of engineers, quantitative researchers and data scientists looks beyond the traditional to test hypotheses and develop creative solutions to some of the world's most complex economic problems.
Two Sigma is seeking a motivated and meticulous Investor Relations professional to join the Client Services team in New York reporting to the Global Head of Client Service. The ideal candidate will possess strong communication, analytical and organizational skills to effectively balance a broad set of responsibilities, with the opportunity to lead and mentor associates. The Client Services Manager will work closely with those focused on sales and relationship management internally, and engage frequently with investors externally. The day-to-day includes operating and optimizing the client platform in support of the investment management business.
You will take on the following responsibilities:
  • Deliver a first-class client experience to current and prospective investors when addressing firm and fund related inquiries, managing production and distribution of investor-facing materials, and overseeing capital transactions
  • Collaborate with cross-functional business partners and fund administrators to ensure all underlying capabilities are not only robust but meticulously integrated and presented
  • Own initiatives that include investing in our CRM, data integrity, client portals, and feature adoption as part of the operational backbone for the investor business
  • Process, reconcile, and further capital activity workflows in connection with subscriptions, redemptions, and transfers
  • Suggest, promote, and champion strategic initiatives that drive efficiency and enhance personalization of investor services through use of AI and other technology-powered solutions
  • Serve as a steward of the Two Sigma brand and set quality standards, build operational principals and uphold governance frameworks

You should posses the following qualifications:
  • 8+ years of professional experience in investor relations, client onboarding, operational due diligence or account administration
  • Proficiency with IR standards and industry trends with a deep curiosity about process improvements and emerging technologies
  • Experience leading or mentoring associates as well as operating efficiently, strategically, and independently
  • Sharp communication and presentation skills and acute attention to detail
  • Ability to balance a multifaceted workload and exercise good judgement across a variety of requests with a client-first approach
  • Series 3 license required within six months of hire (Two Sigma will sponsor)

You will enjoy the following benefits:
  • Core Benefits: Fully paid medical and dental insurance premiums for employees and dependents, competitive 401k match, employer-paid life & disability insurance
  • Perks: Onsite gyms with laundry service, wellness activities, casual dress, snacks, game rooms
  • Learning: Tuition reimbursement, conference and training sponsorship
  • Time Off: Generous vacation and unlimited sick days, competitive paid caregiver leaves
  • Hybrid Work Policy: Flexible in-office days with budget for home office setup

The base pay for this role will be between $125,000 and $200,000. This role may also be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans and 401(k) contributions. Discretionary bonus can be a significant portion of total compensation. Actual compensation for successful candidates will be carefully determined based on a number of factors, including their skills, qualifications and experience.
We are proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.
Two Sigma is committed to providing reasonable accommodations to qualified individuals in accordance with applicable federal, state, and local laws.
If you believe you need an accommodation, please visit our website for additional information.

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