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Associate Client Services Manager Jobs in Delaware

CSC

Associate Client Order Coordinator

Wilmington, DE · On-site

Particular services of this team includes researching and processing legal documents and conducting ... Superb organizational and time management skills * Ability to navigate quickly across multiple ...

CSC

Associate Client Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

Manage client portfolios and organize workflow to meet clients' time frames and demands * Data ... About Us CSC is a global business, legal, and financial services company based in Wilmington ...

BlackRock

Associate, Client Service - Delaware

Wilmington, DE · Hybrid

$14 - $19.50/hr

Bachelor's degree or equivalent experience. * 5+ years of experience in financial services, client servicing, operations, relationship management, or a related field preferred. * Demonstrated ability ...

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Associate Client Services Manager information

What does an associate client services manager do?

An Associate Client Services Manager supports the management of client relationships and ensures client satisfaction with company products or services. They assist with onboarding new clients, address client inquiries, and help resolve issues efficiently. This role often involves collaborating with internal teams to deliver solutions, monitoring account performance, and preparing reports. The position serves as a key contact point for clients, helping to build and maintain strong business relationships.

What are the key skills and qualifications needed to thrive as an associate client services manager?

To thrive as an Associate Client Services Manager, you need strong organizational skills, client relationship management experience, and a relevant bachelor's degree, often in business or communications. Familiarity with CRM platforms like Salesforce, project management tools, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you excel in building trust and resolving client concerns. These skills are essential for ensuring client satisfaction, fostering long-term partnerships, and supporting business growth.

What are some common challenges faced by associate client services managers, and how can they be effectively addressed?

Associate Client Services Managers often navigate challenges such as managing multiple client accounts simultaneously, balancing competing priorities, and ensuring effective communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and leverage project management tools to track progress and deadlines. Regular check-ins with clients and collaboration with cross-functional teams can also help anticipate issues and deliver consistent, high-quality service.

What is the difference between Associate Client Services Manager vs Client Services Manager?

AspectAssociate Client Services ManagerClient Services Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, experience often required
Work EnvironmentSupportive, entry to mid-level client support teamsLeadership role overseeing client service teams
Employer & Industry UsageFinancial services, consulting, tech firmsFinancial institutions, consulting firms, tech companies
Common Search & ComparisonYesYes

The Associate Client Services Manager typically supports client service operations under supervision, focusing on client interactions and support tasks. The Client Services Manager holds a more senior role, overseeing teams, managing client relationships, and ensuring service quality. The two roles differ mainly in responsibility level and scope, with the Associate role being more entry-level and the Manager role being more strategic and leadership-oriented.

What is the average salary for an associate client services manager?

The average salary for an associate client services manager typically ranges from $50,000 to $70,000 annually, depending on experience, industry, and company size. Entry-level positions may start lower, while experienced managers with certifications and strong client management skills can earn higher salaries.

What cities in Delaware are hiring for Associate Client Services Manager jobs?

Cities in Delaware with the most Associate Client Services Manager job openings:

Associate Client Services Manager jobs near you

Associate Client Order Coordinator

Wilmington, DE • On-site

CSC
Finance and Insurance • 5 - 10K employees
Learn more about CSCexternal

Other

Medical, Dental, Retirement, PTO

Re-posted 20 days ago

Job description

Associate Client Order Coordinator (Document Processor)

Monday – Friday 11am-8pm

On-Site Wilmington, DE

If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business environment as a Client Order Coordinator. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few.

We're hiring a Associate Client Order Coordinators for our Corporate and Legal Services department. You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.

We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®

Some of the things you'll be doing:

  • Reviewing and processing legal documents
  • Completing data entry of customer information
  • Fulfilling customer orders with various jurisdictions
  • Sending accurate results to customers in a timely manner
  • Problem solving issues related to customers and documentation
  • Provide excellent customer service to internal and external customers
  • Electronic filing and retrieval of documents

What technical skills, experience, and qualifications do you need?

  • Ability to work in a fast-paced environment
  • Attention to detail
  • Strong comprehension and critical thinking skills
  • Superb organizational and time management skills
  • Ability to navigate quickly across multiple systems
  • Strong Computer skills
  • Effective written and verbal communication skills

Preferred Qualifications:

  • Transactional or administrative experience (reviewing and evaluating documents)
  • Business to Business Customer Service Experience
  • Legal Compliance experience
  • Proficiency with Microsoft Office
Why Work with CSC?

At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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