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Associate Case Manager Jobs in Alberta (NOW HIRING)

Investigations and Case Support Investigates incidents of financial and physical shrink and ... For internal investigations, escalates information to the Market Loss Prevention Manager in ...

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Investigations and Case Support Investigates incidents of financial and physical shrink and ... For internal investigations, escalates information to the Market Loss Prevention Manager in ...

... weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review ...

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Associate Case Manager information

What are the key skills and qualifications needed to thrive as an Associate Case Manager, and why are they important?

To thrive as an Associate Case Manager, you need a background in social work, psychology, or a related field, along with strong organizational and case management skills. Familiarity with case management software, electronic health records, and documentation systems is typically required. Excellent interpersonal communication, problem-solving abilities, and empathy help you build trust and effectively support clients. These competencies ensure efficient case coordination, compliance with regulations, and meaningful client outcomes.

What are Associate Case Managers?

Associate Case Managers are professionals who assist in coordinating and managing client care within healthcare, social services, or related fields. They work under the supervision of senior case managers and help assess client needs, develop care plans, and connect clients with appropriate resources or services. Their duties often include maintaining client records, monitoring progress, and communicating with service providers to ensure that clients receive comprehensive support. This entry-level role is crucial for helping individuals navigate complex systems and access the help they need.

What is the difference between Associate Case Manager vs Case Manager?

AspectAssociate Case ManagerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require a bachelor's degreeBachelor's degree often preferred; certifications like CCM may be advantageous
Work EnvironmentHealthcare facilities, social service agencies, insurance companiesHospitals, community health organizations, social service agencies
Employer & Industry UsageEntry-level support roles in healthcare and social servicesFull responsibilities in coordinating patient care and services

The Associate Case Manager typically performs support tasks under supervision, focusing on assisting with client documentation and basic case coordination. In contrast, the Case Manager handles comprehensive case planning, client assessments, and service coordination independently. Both roles are essential in healthcare and social services, but the Case Manager has greater responsibility and autonomy.

What are the main challenges Associate Case Managers face when managing multiple client cases simultaneously?

Associate Case Managers often juggle several cases at once, which requires strong organizational skills and the ability to prioritize tasks effectively. Balancing documentation, coordinating with service providers, and meeting deadlines can be challenging, especially when clients have diverse and urgent needs. Successful Associate Case Managers use communication tools, regular check-ins, and time management strategies to ensure that all cases receive appropriate attention. Support from supervisors and collaboration with other team members also play a crucial role in managing workload and preventing burnout.
What are the most commonly searched types of Case Manager jobs in Alberta? The most popular types of Case Manager jobs in Alberta are:
What job categories do people searching Associate Case Manager jobs in Alberta look for? The top searched job categories for Associate Case Manager jobs in Alberta are:
What cities in Alberta are hiring for Associate Case Manager jobs? Cities in Alberta with the most Associate Case Manager job openings:
Infographic showing various Associate Case Manager job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

ASSESSMENT AND TREATMENT ASSOCIATE CASE MANAGER

GreenShield

Calgary, AB

Other

Posted 2 days ago


Job description

The Assessment & Treatment Case Manager (ATCM) will be responsible for improving the customer experience with Substance Use /WorkHealth Assessments and Post Assessment Treatment Services. The ATCM will assist and monitor the clients compliance with, and fulfilment of, coordinating and attending assessments appointments as well as the fulfilment of recommendations as outlined in the assessment report. This position is also responsible for providing administrative support to the Clinical Managers as well as other key stakeholders. 
Facilitate set up of Clinical Services, including bridge counselling, assessments and post assessment services 
Facilitate referrals to in-patient, outpatient treatment 
Monitor counselling attendance & progress toward completing assessment recommendations. Updates are to be provided on a monthly or bi-weekly/weekly basis depending on customer need 
Gather session updates, track cancelled/attended No show to appointments 
Prepare Reports Clinical Managers Review 
Provide regular updates to the customer contact. This might include meeting with the Clinical Manager to discuss, in-depth, the individual cases and their progress as well as providing written documentation of the case status 
Work closely with Clinical Managers to ensure all cases are being managed efficiently and effectively and any crucial update information is passed on
Update summary document when meeting requests are completedÂ