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Assistant Jobs in Riverside, IL (NOW HIRING)

Cna

Accounting Consultant - Financial Control

Chicago, IL · On-site

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is seeking ...

Cna

Life & Group Senior Financial Analyst

Chicago, IL · Hybrid

$54K - $103K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. You have a ...

Cna

Compliance Analyst

Chicago, IL · Hybrid

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad ...

CNA

AI Security Consulting Director

Chicago, IL · On-site

$97K - $189K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The Consulting ...

Cna

Corporate Compliance Senior Consultant

Chicago, IL · On-site

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The Compliance ...

Cna

Ceded Reinsurance Claims Analyst

Chicago, IL · Hybrid

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The Ceded ...

Cna

Underwriting Consultant - Contract Surety

Chicago, IL · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual ...

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All JobsAssistant JobsAssistant Jobs in Riverside, IL

Assistant information

What is an assistant?

Assistants are professionals who provide administrative, organizational, or personal support to individuals or teams within a company or organization. Their tasks can include managing schedules, handling correspondence, organizing meetings, preparing documents, and performing various clerical duties. Depending on the workplace, assistants may also help with research, travel arrangements, or basic project management. Their role is essential for ensuring that operations run smoothly and efficiently. Assistants often serve as the first point of contact and play a key part in facilitating communication and workflow.

What are the key skills and qualifications needed to thrive as an assistant, and why are they important?

To thrive as an Assistant, strong organizational abilities, time management, and proficiency in office procedures are essential, typically supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, calendar management tools, and basic bookkeeping systems is often required. Excellent communication, discretion, and adaptability are standout soft skills for this role. These competencies ensure efficient support to teams or executives, helping organizations operate smoothly and effectively.

How do assistants typically manage competing priorities and last-minute requests?

Assistants often juggle multiple tasks and must adapt quickly to shifting priorities, especially when supporting busy executives or teams. Effective time management, clear communication, and proactive organization are crucial for handling last-minute requests. Many Assistants rely on digital tools such as calendars, task managers, and communication platforms to stay organized and ensure nothing falls through the cracks. Building strong relationships with colleagues also helps in coordinating tasks and setting realistic expectations when urgent needs arise.

What is the difference between Assistant vs Receptionist?

AspectAssistantReceptionist
Primary RoleSupports specific departments or executives with administrative tasksManages front desk, greets visitors, handles phone calls
Work EnvironmentOffice settings, often within teams or departmentsFront office, reception area, customer-facing roles
Required CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; customer service skills
Common UsageAssisting managers, executives, or teams with administrative supportHandling visitor inquiries, scheduling, and front desk operations

While both roles involve administrative tasks, assistants typically provide support to specific departments or individuals, whereas receptionists focus on front desk duties and visitor management. The assistant role often requires more specialized support skills, while receptionists primarily handle customer interactions and front office responsibilities.

What are the types of assistants?

Assistants can be categorized into various types based on their roles, such as administrative assistants who handle office tasks, executive assistants who support high-level management, virtual assistants who work remotely, and specialized assistants like legal or medical assistants. Each type requires specific skills, tools, and sometimes certifications, and they may work in different environments or schedules depending on the role.

What can I do as an assistant?

As an assistant, you can perform tasks such as managing schedules, organizing files, handling correspondence, and providing administrative support. The role often requires strong organizational skills, communication abilities, and proficiency with office software. Assistants may work in various settings including offices, healthcare, or legal environments, and some positions require specific certifications or experience.

What is an assistant in a job?

An assistant in a job is a person who provides support to managers, teams, or departments by handling tasks such as scheduling, correspondence, data entry, and other administrative duties. They often use tools like calendars, email, and office software and may require organizational and communication skills. The role can vary across industries and may involve specific certifications or training depending on the field.
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For Assistant jobs in Riverside, IL, the most frequently searched job titles are:

What job categories do people searching Assistant jobs in Riverside, IL look for?

The top searched job categories for Assistant jobs in Riverside, IL are:

What cities near Riverside, IL are hiring for Assistant jobs?

Cities near Riverside, IL with the most Assistant job openings:

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Infographic showing various Assistant job openings in Riverside, IL as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Azure & Digital Workplace Service Owner

Cna

Chicago, IL

Full-time

Posted 5 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

JOB DESCRIPTION:

Job Overview:

We are seeking a highly skilled Azure Technical Subject Matter Expert (SME) to serve as a central technical authority for CNA's Azure cloud environment. This role is primarily focused on enabling and supporting Managed Service Providers (MSPs) through expert technical guidance, hands-on oversight, and acting as the primary escalation point for complex Azure issues.

The Azure Technical SME will collaborate closely with CNA's Security and Architecture teams to uphold and advance the organization's security posture and enforce approved architectural patterns. They will partner with Application and Business teams to facilitate the deployment and provisioning of key Azure services at scale, including Microsoft Power Platform and Power BI, ensuring solutions are delivered securely, efficiently, and in alignment with enterprise standards.

Additionally, this role will work in close partnership with CNA's AI Governance and Digital Workplace Enablement teams to ensure the smooth, compliant, and scalable deployment of AI technologies from both Azure and infrastructure perspectives. The Azure Technical SME will also champion cloud cost management and FinOps practices, driving financial accountability, spend transparency, and optimization across Azure services and MSP-delivered workloads.

The ideal candidate will possess deep expertise in Microsoft Azure, Microsoft Intune, Microsoft 365, and enterprise security architectures, with a strong focus on automation, governance, scalability, and cost optimization.

Key Responsibilities

1. MSP Technical Guidance & Escalation Support

  • Serve as the primary technical point of contact and escalation resource for CNA's Managed Service Providers (MSPs) across Azure cloud operations.
  • Provide expert technical guidance on Azure platform capabilities, service configurations, and best practices to MSP teams.
  • Review and validate MSP-proposed solutions and change requests against CNA's architectural standards and security requirements.
  • Monitor MSP delivery quality, identify gaps or risks, and intervene with targeted guidance or remediation direction.
  • Facilitate structured knowledge transfer sessions and technical workshops to uplift MSP capability and alignment.
  • Coordinate escalation paths and resolution timelines for critical Azure incidents, working with MSPs and internal teams to drive rapid resolution.
  • Maintain clear documentation of escalation outcomes, architectural decisions, and operational standards for MSP engagement.

2. Azure Platform Guidance and Governance

  • Provide SME oversight for Azure landing zones, subscriptions, resource groups, networking, identity integration, policy controls, role-based access, and platform governance.
  • Guide the use of Azure services including compute, storage, networking, monitoring, backup, automation, and platform management capabilities.
  • Ensure Azure services are designed and provisioned using approved CNA architecture patterns, security baselines, naming standards, tagging standards, and operational controls.
  • Partner with Architecture to evaluate new Azure services and determine the right adoption path, guardrails, and support model.
  • Support cloud cost management, including budget tracking, consumption reviews, forecasting, tagging compliance, cost allocation, and optimization recommendations in partnership with MSPs, Finance, and service owners.
  • Provide guidance on Azure cost controls, including reserved capacity, savings plans, right-sizing, lifecycle policies, unused resource cleanup, and showback or chargeback reporting where appropriate.
  • Evaluate and implement emerging Azure services to improve platform capabilities and operational efficiency.
  • Develop endpoint standards, deployment strategies, and governance processes.
  • Automate endpoint provisioning, software deployment, and compliance reporting.

3. Security & Compliance

  • Partner with the CNA Security team to implement, validate, and continuously improve the organization's Azure security posture.
  • Engage with the CNA Architecture team to define, enforce, and evolve approved Azure architectural patterns, guardrails, and reference architectures.
  • Ensure all Azure services, deployments, and configurations adhere to CNA's security baselines, compliance frameworks, and governance standards.
  • Conduct regular architecture and security reviews of Azure environments, identifying and driving remediation of gaps or deviations.
  • Contribute to the development of Azure security policies, standards, and control frameworks in alignment with regulatory requirements (e.g., SOC 2, NIST, PCI-DSS).
  • Collaborate on Zero Trust strategy and implementation across Azure infrastructure and services.
  • Serve as a technical subject matter resource in security assessments, audits, and risk reviews related to Azure.

4. AI Technology Enablement & Infrastructure Support

  • Collaborate with CNA's AI Governance team to ensure AI technologies and services deployed via Azure comply with governance frameworks, policies, and ethical standards.
  • Partner with the Digital Workplace Enablement team to support the smooth deployment and adoption of AI-powered capabilities (e.g., Azure OpenAI, Microsoft Copilot) from an infrastructure and platform perspective.
  • Provide technical guidance on Azure AI/ML infrastructure requirements including networking, identity, data residency, and security for AI workloads.
  • Assist in evaluating and onboarding Azure AI services (Azure OpenAI Service, AI Foundry, Cognitive Services) within CNA's approved architecture.
  • Ensure AI service deployments adhere to CNA's data governance, privacy, and security requirements.
  • Serve as a technical bridge between AI product teams, infrastructure teams, and governance stakeholders to resolve deployment blockers and streamline delivery.
  • Contribute to AI readiness assessments and infrastructure planning for enterprise-scale AI initiatives.

5. Operations & Continuous Improvement

  • Develop monitoring, alerting, and operational dashboards for Azure and Microsoft 365 services.
  • Automate routine administrative and operational processes using PowerShell, Azure Automation, Logic Apps, and related tools.
  • Create and maintain technical documentation, standards, and operational runbooks.
  • Provide Level 4 technical support and serve as an escalation point for complex cloud and workplace issues.
  • Mentor MSP engineers and administrators on Azure, Microsoft 365, and endpoint management best practices.
  • Identify opportunities for operational improvement, automation, and service modernization.
  • Participate in project planning, architecture reviews, and technology roadmaps.

Skills, Knowledge, and Abilities:

  • Solid analytical and problem-solving skills with the ability to follow structured troubleshooting approaches.
  • Ability to learn new technologies and processes efficiently in a regulated enterprise environment.
  • Clear written and verbal communication skills, with the ability to explain technical concepts to non-technical partners.
  • Strong attention to detail and adherence to security, compliance, and operational standards.
  • Ability to manage multiple tasks, priorities, and service requests in a fast-paced environment.
  • Experience creating or updating technical documentation and operational procedures.
  • Demonstrated technical aptitude with an interest in continuous learning and development.
  • Proven experience designing and supporting enterprise-scale Azure and Modern Workplace environments.

Strong knowledge of:

  • Azure Compute, Storage, Networking, and Identity Services
  • Azure Landing Zones
  • Infrastructure as Code (Terraform, Bicep, ARM)
  • Microsoft Intune and Endpoint Manager
  • Microsoft 365 Administration
  • Microsoft Defender Security Solutions
  • Experience with PowerShell scripting and automation.
  • Strong understanding of cloud governance, operational excellence, and cost optimization practices.

Education and Experience:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent professional experience.
  • Typically a minimum of 10 years of progressive IT infrastructure, cloud, or workplace technology experience.
  • Typically 5+ years of hands-on Microsoft Azure engineering and administration experience.
  • Excellent communication, leadership, documentation, and stakeholder management skills.

#LI-KJ1 #LI-HYBRID

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

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