Assistant Workforce1 Jobs (NOW HIRING)

The School of Continuing and Professional Studies at Lehman College seeks a committed Educational Case Manager (ECM) for the successful foreign-born RN English/NCLEX program in the Bronx. The program is dedicated to increasing the number of bilingual/ bicultural nurses in NYC by providing the customized English and test preparation training that internationally trained nurses need to become NYS licensed nurses. Reporting to the Program Manager, the ECM will provide direct student support from recruitment through employment. The ECM will work closely with the program team, including the program manager, program assistant, nursing, and ESOL faculty. ECM must be able to think strategically, advocate for students, problem solve and support organizational goals.

You must have a passion for student success, possess the collaborative skills to support a program team, and the ability to provide excellent service in a fast-paced environment.

Other Duties:

• Advising and motivating immigrant students in persisting in their educational and career pathways, both through in-class workshops and one-on-one client sessions.
• Designing and leading workshops on such topics as goal setting, interviewing skills, managing test anxiety and stress, navigating systems, and overcoming barriers to successful employment.
• Collaborating with ESOL & NCLEX-RN instructors and staff members to monitor and document student attendance, progress, and outcomes for two cohorts during the formal training, before and after the NCLEX-RN exam, and throughout the period of program support for program participants’ employment.
• Developing and maintaining an Education Plan and Employment Plan for each student.
• Identifying and establishing reciprocal referral relationships with relevant community-based organizations, social service agencies, and local immigrant organizations to meet students’ needs.
• Providing crisis intervention, support, and referrals to social services for students.
• Participating in funder updates and reporting activities, including the writing of weekly and monthly reports on student outcomes using compiled data and student feedback.
• Alerting the Program Manager of students’ needs related to job readiness and employment assistance so that appropriate connections can be made to the Workforce1 Career Center and the funders.
• Collaborating with the Program Manager to collect, record, and share relevant data on post-training program completion and employment outcomes.
• Establishing and maintaining an active job-entry referral process with the NYC WorkForce1 system and employer partners for students with employment goals.
• Coordinating outreach, recruitment, screening, pre-assessment, and enrollment of new applicants.
• Observing established program’s confidentiality measures during case management.
• Participate in professional development as required.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree with at least two (2) years of relevant work experience related to educational case management, preferably in higher education administration or in the professional learning and development arena.
• At least one (1) year of experience working with immigrant populations.
• Schedule flexibility: able to work at CUNY on the Concourse, Bronx, in-person 70% of the schedule and work remotely for the remainder of the schedule. Occasionally support evening and weekend program events.
• Excellent communication skills.
• Demonstrated skills facilitate group workshops and individual coaching/personal development sessions.
• Must have a passion for helping adults advance in their career.

Preferred Qualifications

• Bachelor’s Degree in a related field with at least three (3) years’ experience as an ECM
• Knowledge of social services programs available to assist New Yorkers.
• Experience establishing community networks.
• Experience with student, funder, staff, and employer engagement.
• Knowledge and experience of the CUNY system and/or NYC government agencies.
• Experience in continuing education/workforce development.
• Bilingual – Spanish speaker

Position is currently grant-funded until 2028.

Pay Range:

$56,000 - $60,000

RFCUNY Benefits
RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

About The Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.