PR · On-site
General Manager - Luxury Resort Isabela, Puerto Rico | Full-Time | Hospitality & Resort Operations ... the property, active involvement in day-to-day operations, and availability to work weekends ...
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PR · On-site
General Manager - Luxury Resort Isabela, Puerto Rico | Full-Time | Hospitality & Resort Operations ... the property, active involvement in day-to-day operations, and availability to work weekends ...
Assistant Manager - Full Time
Caguas, PR · On-site
Vitamin World is looking for a Full time Assistant Store Manager for our retail store located at ... Ability to work a flexible schedule, including nights and weekends. * Excellent interpersonal and ...
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Assistant Manager - Full Time
Caguas, PR · On-site
Vitamin World is looking for a Full time Assistant Store Manager for our retail store located at ... Ability to work a flexible schedule, including nights and weekends. * Excellent interpersonal and ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
Operations * Assist the Location Manager with the day-to-day activities ensuring on-time services ... Typically required to work several evenings or weekends each month * Travel: minimal local Postal ...
Operations * Assist the Location Manager with the day-to-day activities ensuring on-time services ... Typically required to work several evenings or weekends each month * Travel: minimal local Postal ...
Operations * Assist the Location Manager with the day-to-day activities, ensuring on-time services ... Typically required to work several evenings or weekends each month * Travel: minimal local Postal ...
Operations * Assist the Location Manager with the day-to-day activities, ensuring on-time services ... Typically required to work several evenings or weekends each month * Travel: minimal local Postal ...
Assistant Location Manager
Bayamon, PR · On-site
Operations * Assist the Location Manager with the day-to-day activities ensuring on-time services ... Typically required to work several evenings or weekends each month * Travel: minimal local Postal ...
Assistant Location Manager
Bayamon, PR · On-site
Operations * Assist the Location Manager with the day-to-day activities ensuring on-time services ... Typically required to work several evenings or weekends each month * Travel: minimal local Postal ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
Assistant Location Manager
Caguas, PR · On-site
Operations * Assist the Location Manager with the day-to-day activities, ensuring on-time services ... Typically required to work several evenings or weekends each month * Travel: minimal local Postal ...
Assistant Location Manager
Caguas, PR · On-site
Operations * Assist the Location Manager with the day-to-day activities, ensuring on-time services ... Typically required to work several evenings or weekends each month * Travel: minimal local Postal ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
... property management. * Develop policy recommendations, legal guidance, and implementation strategies to strengthen municipal capacity and improve program outcomes. * Assist in developing ...
Assistant Store Manager
Caguas, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
Caguas, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
Aguada, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
Aguada, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
Ponce, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
Ponce, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
Guaynabo, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
Guaynabo, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
San Juan, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
San Juan, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
San Juan, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
San Juan, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
San Juan, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
Assistant Store Manager
San Juan, PR · On-site
... weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on ...
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Full-time
Re-posted 14 days ago
Job description
General Manager – Luxury Resort
Isabela, Puerto Rico | Full-Time | Hospitality & Resort Operations
About Us
Nestled along the stunning coastline of Isabela, our luxury resort offers an unparalleled experience of refined leisure, wellness, and elevated service. With expansive grounds, high-end accommodations, fine dining, golf, and curated guest experiences, we are redefining destination hospitality in Puerto Rico.
As we scale our operations and prepare for continued growth, we are seeking an accomplished General Manager to lead our resort multidisciplinary team and deliver exceptional service, operational discipline, and strategic alignment across all departments.
The Role
The General Manager is the most senior operational leader on property, responsible for the day-to-day management and long-term performance of the resort. This includes full oversight of all operating departments, Guest Services, Housekeeping, Engineering & Landscaping, Food & Beverage, Spa & Wellness, Golf Operations, and Guest Experience.
Reporting directly to ownership, this individual is expected to uphold the brand’s luxury standards, lead with integrity, and drive excellence in every guest and employee interaction.
Key Responsibilities
- Lead, supervise, and inspire staff to achieve operational and service excellence
- Oversee performance in financial, guest experience, operational, and workforce-related key results
- Uphold brand identity and guest satisfaction across all service touchpoints
- Maintain full profitability margins responsibility with a strong focus on cost control, labor management, and revenue optimization
- Support coordination of group events, golf activities, and F&B service quality in collaboration with departmental leaders
- Ensure resort compliance with all applicable safety, regulatory, and environmental standards
- Promote a positive, accountable, and high-performance work culture across the organization
- Coordinate directly with ownership and stakeholders on strategic initiatives and reporting
- Champion continuous improvement, innovation, and cross-functional alignment
Who You Are
- A proven leader with 10+ years in luxury hospitality/resort management, including experience in both Rooms and F&B divisions
- Deep understanding of high-end service standards, personalized guest experiences, and team engagement
- Strong business acumen with demonstrated success in financial management and indicators accountability
- Experience working in complex, fast-paced environments requiring strong judgment, coordination, and follow-through
- Spanish and English fluency required; local Puerto Rico experience strongly preferred
Location & Work Environment
This position is onsite in Isabela, Puerto Rico, and requires high visibility across the property, active involvement in day-to-day operations, and availability to work weekends, holidays, and irregular hours as required.
Performance Expectations
This role is measured through a Balanced Scorecard framework, focusing on:
- Financial Performance
- Guest Experience
- Operational Execution
- People & Growth
- Strategic Oversight
What We Offer
- Opportunity to lead aspecialdestination resort in a breathtaking location
- Highly visible leadership role with strategic growth opportunities
- Committed ownership and cross-functional support
- A professional and purpose-driven team culture
Ready to lead one of Puerto Rico’s most exclusive hospitality destinations?
Submit your résumé and a short cover letter outlining your leadership style and alignment with luxury service values.
EQUAL OPPORTUNITY EMPLOYER
Royal Isabela is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds.