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Assistant Verizon Help Desk Jobs (NOW HIRING)

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Maintain computer systems and act as support if any system goes down. * Assist with onboarding and ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

VivSoft Technologies LLC

Help Desk Analyst

Herndon, VA · On-site +1

$21 - $28.75/hr

Title: Help Desk Analyst Location: Remote, USA Clearance: Public Trust Type: Full Time, W2 ... Support shift operations and, when applicable, assist with team leadership or lead diagnostic ...

ECS

Help Desk Analyst

Stafford, VA · On-site

$95K - $110K/yr

Provide hands-on training and IT guidance to empower users through troubleshooting processes within application environments * Assist in the drafting and maintenance of Help Desk process and ...

ITC Federal, Inc

Help Desk Supervisor

Fairfax, VA · On-site

Supervise staff of Help Desk and User Trainer Specialists who provide help desk and on-site support to end users. * Assist in setting up and operating the end-user support program for major ...

Skysoft Inc

Help Desk Technician

Palo Alto, CA · On-site

$23.50 - $31.75/hr

Partner closely with Executive Assistants (EAs) and key stakeholders to proactively identify and ... Required Qualifications * 5+ years of IT Help Desk, Desktop Support, or Executive Support ...

Hire IT People

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent ...

GDIT

Help Desk Technician

Oklahoma City, OK

$19.12 - $25.88/hr

No Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with ... Conducts sound, visual, and performance quality checks on AV equipment * Assist in operating sound ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

... Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical support experience • Strong knowledge of Windows operating systems • ...

VivSoft Technologies

Help Desk Analyst

Herndon, VA · Remote

$21 - $28.75/hr

Title: Help Desk Analyst Location: Remote, USA Clearance: Public Trust Type: Full Time, W2 ... Support shift operations and, when applicable, assist with team leadership or lead diagnostic ...

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All JobsVerizon Help Desk JobsAssistant Verizon Help Desk Jobs

Assistant Verizon Help Desk information

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$10

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$33

How much do assistant verizon help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for assistant verizon help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Assistant Verizon Help Desk vs Customer Support Specialist?

AspectAssistant Verizon Help DeskCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentCall centers, technical support teamsCustomer service departments, call centers
Employer & IndustryTelecommunications, VerizonVarious industries, including telecom, retail, and tech
Common Search/ComparisonTechnical support roles at VerizonCustomer service roles in telecom

The Assistant Verizon Help Desk primarily focuses on technical support for Verizon customers, troubleshooting network and device issues. In contrast, a Customer Support Specialist handles general customer inquiries, billing, and service questions across various industries. Both roles require strong communication skills, but the Assistant Verizon Help Desk emphasizes technical knowledge specific to Verizon's products and services.

What cities are hiring for Assistant Verizon Help Desk jobs? Cities with the most Assistant Verizon Help Desk job openings:
What are the most commonly searched types of Verizon Help Desk jobs? The most popular types of Verizon Help Desk jobs are:
What states have the most Assistant Verizon Help Desk jobs? States with the most job openings for Assistant Verizon Help Desk jobs include:
Assistant Verizon Help Desk jobs near you

Help Desk Technician

STI

Golden, CO • On-site

$20.75 - $28/hr

Full-time

Posted 10 hours ago

Job description

Help Desk Technician
Golden, CO
12+ Months
NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training. Please DO NOT submit a candidate that is not willing to be on-site full time.
The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams.
The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
  • Manage Help Desk tickets in a timely manner
  • Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
  • Document customer interactions
  • Resolve customer reported issues
  • Escalate unresolved issues to the next Tier
  • Install, make changes and repair computer hardware and software
  • Monitor and respond quickly to incoming requests related to IT issues.
  • Maintain computer systems and act as support if any system goes down.
  • Assist with onboarding and offboarding of new or outgoing users.
  • Install, configure, maintain and upgrade PC software.
  • Tier 1 Networking and troubleshooting as well as support

Qualifications for Help Desk Technician
  • Experience working in a help desk environment
  • Flexibility to work a variety of shifts with minimal notice
  • Must have reliable transportation
  • Must be able to pass a background check
  • Proficiency with Windows, Linux, and IOS computers
  • Excellent oral and written communication skills
  • Detail oriented and highly organized to keep tickets in order
  • Ability to remain calm and professional in stressful situations
  • Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
  • Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
  • Understanding and appreciation for information security within systems and user devices.
  • Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
  • Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus

Apply