Benefits:- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Junior Service Advisor / Service Advisor AssistantVelocity Auto Care & Tire LLC
Why Work at Velocity Auto Care & Tire?
At Velocity, youre not just taking a jobyoure building a
career in a fast-growing, high-performance company.
We are a
family-owned business with big growth plans, focused on developing people, promoting from within, and creating future leaders.
What You Get:
- Clear Career Path We dont hire for positions, we hire for growth
- Hands-On Training Learn directly from top-performing Service Advisors using proven systems
- Real Skill Development Communication, sales, operations, and leadership
- Team Environment Work with driven, supportive people who want you to win
- Stable & Growing Company Expansion-focused with long-term opportunity
- Performance-Based Growth Your effort directly impacts your advancement
- A Company Who Shares Your Values -- At Velocity Auto Care & Tire, intergity, honesty and treating people well (whether a customer or an employee) guides everything that we do.
We invest heavily in training because we believe
great people become great advisorsnot the other way around.
About the Role
Were looking for someone who:
- Loves cars
- Loves people
- Wants to build a real career, not just have a job
This role is ideal for:
- Entry-level candidates looking to break into the automotive industry
- Current or newer Service Advisors who want better training, structure, and a clear path to grow into a high-level role
This is a
position with a defined path to becoming a top-performing Service Advisorone of the most important and highest-impact roles in the company.
Youll work directly with our front counter team, learning how to:
- Communicate with customers
- Manage service workflow
- Build trust and relationships
- Present recommendations with confidence
What Youll Be Doing
Customer Experience
- Greet customers and create a strong first impression
- Assist with check-in and vehicle intake
- Help communicate services in a friendly, confident way
- Support advisors with updates and follow-ups
Front Counter Operations
- Answer phones and help schedule appointments
- Learn and follow our proven call-handling systems
- Assist with shop workflow coordination
- Maintain a clean, professional front office
Training & Development
- Learn Velocitys structured communication and sales process
- Develop confidence speaking with customers
- Assist in presenting inspections and recommendations
- Progress toward managing your own customers
What Were Looking For
Must-Have Traits
- People person enjoys talking and building relationships
- Positive, high-energy attitude
- Strong work ethic and reliability
- Coachable and eager to learn
- Team-oriented mindset
- Integrity
Bonus (Not Required)
- Interest in automotive or mechanical work
- Customer service or sales experience
- Previous Service Advisor experience (especially advisors looking to grow)
What Youll Learn
Youll be trained in the same systems that drive top performance across our company:
- How to build trust and connect with customers
- How to communicate clearly and professionally
- How to present value with confidence
- How to manage a fast-paced service environment
Youll also develop key skills like:
- Professional tone and communication
- Problem-solving and customer experience management
- Sales and relationship-building
Career Growth Path
This role is designed to move you forward:
- Junior Service Advisor / Assistant
- Service Advisor
- Lead Advisor / Shop Manager
We promote from within and are actively building leaders for future locations.
Compensation
- Competitive hourly pay (based on experience)
- Growth into performance-based compensation
- Bonus opportunities as you advance
Final Thought
Were not looking for someone who just wants a job.
Were looking for someone who wants to
build a future, grow with a company, and become elite at what they do.