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Assistant Velocity Systems Jobs (NOW HIRING)

Team Velocity

Helpdesk Support Specialist

Herndon, VA

$16/hr

... * Assist users with account setup, password resets, and access to systems or applications ... ABOUT TEAM VELOCITY Team Velocity is a SaaS technology provider serving the automotive industry. We ...

Team Velocity

Helpdesk Support Specialist

Herndon, VA · On-site

$16/hr

... * Assist users with account setup, password resets, and access to systems or applications ... ABOUT TEAM VELOCITY Team Velocity is a SaaS technology provider serving the automotive industry. We ...

Premium Velocity Auto LLC

Assistant General

Cary, NC · On-site

Assistant General Manager Premium Velocity Auto/Jiffy Lube (PVA) is hiring now! Come join the team ... Order, receive, and track inventory in the store POS system. * Assist with hiring, onboarding, on ...

VELOCITY CREDIT UNION

Indirect Underwriter

Austin, TX · Hybrid

... Velocity products and services to meet those needs. You will also assist with various steps ... recognition system, employee and family events, and more! Velocity provides equal employment ...

VELOCITY CREDIT UNION

Indirect Underwriter

Austin, TX · On-site

... Velocity products and services to meet those needs. You will also assist with various steps ... recognition system, employee and family events, and more! Velocity provides equal employment ...

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Assistant Velocity Systems information

What is the difference between Assistant Velocity Systems vs Assistant Network Operations Center (NOC) Technician?

AspectAssistant Velocity SystemsAssistant Network Operations Center (NOC) Technician
CertificationsTypically CompTIA A+, Network+Typically CompTIA A+, Network+
Work EnvironmentData centers, technical support teamsNetwork operation centers, monitoring stations
Industry UsageIT, telecommunications, data managementTelecommunications, IT service providers
Job FocusAssisting with system deployment, maintenance, troubleshootingMonitoring network performance, incident response

Both roles support IT infrastructure but differ in focus: Assistant Velocity Systems emphasizes system deployment and maintenance, while Assistant NOC Technician concentrates on network monitoring and incident management. Understanding these distinctions helps candidates target the right position based on their skills and career goals.

What cities are hiring for Assistant Velocity Systems jobs? Cities with the most Assistant Velocity Systems job openings:
What are the most commonly searched types of Velocity Systems jobs? The most popular types of Velocity Systems jobs are:
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Assistant Velocity Systems jobs near you
Infographic showing various Assistant Velocity Systems job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Helpdesk Support Specialist

Helpdesk Support Specialist

Team Velocity

Herndon, VA

$16/hr

Part-time

Posted 17 days ago

Job description

As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding environment and have strong interpersonal and communication skills to effectively communicate with end users. You have a keen ability to translate technical jargon and concepts to non-technical users.

This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our Herndon, VA office. Candidates must reside within daily commuting distance of our Herndon location.

Responsibilities
  • Serve as the first line of support for incoming IT requests via phone, email, or ticketing system.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Assist users with account setup, password resets, and access to systems or applications.
  • Document issues and resolutions in the helpdesk ticketing system to ensure proper tracking and knowledge sharing.
  • Escalate complex problems to Level 2/3 support teams when necessary.
  • Install, configure, and maintain computer systems, mobile devices, printers, and other IT equipment.
  • Provide end-user training and guidance on company systems and applications.
  • Maintain compliance with IT security and data protection policies.
  • Participate in routine system maintenance, updates, and IT projects as assigned.

Qualifications

  • Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • Experience: 1-2+ years of IT support/helpdesk experience, preferred
  • Strong knowledge of Windows and/or Mac operating systems, Microsoft Office/365, and common business applications
  • Familiarity with networks, Active Directory, VPN, and remote desktop tools
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and interpersonal skills with a customer-service orientation
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment

COMPENSATION
This is a part-time, hourly position ($16/hour), approximately 30 hours/week M-F, located in our Herndon, VA office.

NEXT STEPS
If you meet the requirements and are interested in applying for this role, please complete the online application, be sure to include a current resume and contact information. NO PHONE CALLS PLEASE.

ABOUT TEAM VELOCITY
Team Velocity is a SaaS technology provider serving the automotive industry. We provide an omni-channel marketing automation platform and retailing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to the final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.

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