Assistant To The Property Manager Jobs (NOW HIRING)

ASSISTANT PROPERTY MANAGER 
JOB DESCRIPTION
Towner employs Assistant Property Managers to assist Property Managers with 
the management and daily operations of the properties that Towner manages. Assistant 
Property Managers are responsible for the day to day operations of their properties. 
Assistant Property Managers report to the property’s Property Manager. 
Essential Functions
All Assistant Property Managers must be available to work five days a week from 
8:30 am until 5:00 pm, at their property locations. Each Assistant Property Manager must 
be able to walk to all floors at their properties, including basements and attics, where 
accessible. If the Assistant Property Manager manages properties at scattered sites, the 
Assistant Property Manager must have a properly licensed vehicle they can use, and must 
possess a valid Maryland Driver’s License, and have a good driving record, as defined 
above. 
General Duties
All Assistant Property Managers shall have the following general responsibilities: 
1. Provide friendly and efficient service to all residents, applicants, prospective
applicants, owners, and regulators. The Assistant Property Manager shall answer
phones and greet visitors. The Assistant Property Manager shall be responsible
for responding to and completing all requests received through the phone and
walk-ins, including but not limited to accepting rents, entering maintenance
requests, and showing apartments.
2. Report to the Property Manager all relevant matters concerning the property,
including but not limited to the following:
a. Maintenance Requests
b. Showings (and requests for showings)
c. Applications
d. Physical issues with the building and/or grounds
e. Problems with tenants
f. Tenant suggestions and/or concerns
g. Other matters of significance with respect to the property
3. Enter and closeout maintenance requests. The Assistant Property Manager shall
follow up with maintenance techs and porters about the status of maintenance
requests. The Assistant Property Manager shall keep the Property Manager
informed about the status of all maintenance requests.
4. Accept and code rents. Collect rent monthly, review tenant receivables frequently,
and make personal contact with delinquent tenants to insure that all rent is paid
each month. Rent collection includes timely rent court filings, and evictions, when
necessary. Collection of rent includes maintaining the accuracy of all tenant
ledgers, insuring that monthly posting reports correctly charge rent to each tenant’s 
account. The Assistant Property Manager shall keep the Property Manager 
informed of any ledger discrepancies and rent collection issues.
5. File correspondence regarding the property in the proper electronic and paper files.
Maintain tenant files in a neat and orderly condition and insure that all
documentation, applications, leases and renewals, certifications and recertifications and required tenant information are properly maintained.
6. Show apartments to prospective tenants.
7. Process applications for qualified applicants following company tenant selection
criteria, and using proper application forms. Prepare certifications of income and
assets of each new applicant confirming the eligibility of the applicant to occupy
the unit, in accordance with the regulatory documents, and federal and State
guidelines for the certification of incomes.
8. Track keys that have been given to tenants, maintenance techs, porters, and
contractors. Ensure that keys are returned in a timely manner.
9. Track parking permits that have been given to tenants. Ensure that parking
restrictions are enforced.
10. Deliver letters and post notices. Review with the Property Manager outstanding
charges and lease renewals to determine any notices and letters that must be sent to
tenants.
11. Assist Property Manager with re-certifications. The Assistant Property Manager
shall perform annual inspections and income verifications and have tenant sign the
required documents under the direction of the Property Manager.
12. Work with Property Manager to insure timely compliance with all regulatory
requirements, including proper maintenance of tenant files, income certifications,
lease renewals, Section 8 forms and contracts, HAP contracts, and other similar
regulatory requirements.
13. Assist Property Manager with weekly property inspections to include common
areas, trash rooms, parking lots and any other facilities that are included within the
confines of the property or properties to which you are assigned. Assist Property
manager with annual inspections of each rental unit (occupied or unoccupied). Any 
resident’s having housekeeping issues and/or any damage to their units; must be 
reported to your Property Manager for proper and follow through action.
14. The Assistant Property Manager shall have a clear and concise understanding of
YARDI and how it relates to the every-day management of Towner properties.
YARDI’s primary function is to manage and monitor the activities of the property
to which you are assigned (i.e., open/closed maintenance requests, delinquent
rents, vacant/occupied and future vacancies; etc.) however, the information in
YARDI is only as good as the data entered by the responsible parties. Accurate 
data entry is essential.
Skills
Multilingual is Helpful
Prior Work Experience in the Property Management Field
Oral and Written Communication 
Interpersonal Communication 
Customer Relations
Diplomacy
Negotiation
Patience
Organizational and Multi-Tasking 
Planning 
Time Management
Professionalism 
Computer Literacy
Budgeting 
Prompt and Efficient Problem Solving 
Flexibility
Good Judgmen

Skills
Multilingual is Helpful
Prior Work Experience in the Property Management Field
Oral and Written Communication 
Interpersonal Communication 
Customer Relations
Diplomacy
Negotiation
Patience
Organizational and Multi-Tasking 
Planning 
Time Management
Professionalism 
Computer Literacy
Budgeting 
Prompt and Efficient Problem Solving 
Flexibility
Good Judgment