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Assistant To Case Manager Jobs in Michigan (NOW HIRING)

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Nurse Case Manager II

Detroit, MI · On-site

$44 - $48/hr

The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs through ...

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Assistant To Case Manager information

What does an assistant to case manager do?

An Assistant to Case Manager provides administrative and operational support to case managers, helping manage client files, schedule appointments, gather documentation, and communicate with clients or service providers. They ensure that case management processes run smoothly by handling routine tasks, allowing case managers to focus on client care and more complex responsibilities. Their work is essential in maintaining accurate records, tracking progress, and supporting the delivery of services to clients.

What is the difference between Assistant To Case Manager vs Case Coordinator?

AspectAssistant To Case ManagerCase Coordinator
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often valued
Work EnvironmentOffice setting, supporting case managersOffice or community-based settings, coordinating client services
Employer & Industry UsageHealthcare, social services, insuranceHealthcare, social services, nonprofit organizations
Common Search & ComparisonAssisting case managers, administrative supportManaging client cases, coordinating services

The Assistant To Case Manager primarily provides administrative and support tasks to case managers, focusing on documentation and scheduling. In contrast, a Case Coordinator actively manages client cases, coordinates services, and ensures smooth communication between clients and providers. Both roles are essential in social services and healthcare settings but differ in responsibilities and scope.

How to become an assistant to case manager?

To become an assistant to a case manager, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and experience with case management software or administrative tasks. Relevant certifications, such as a Certified Medical Administrative Assistant (CMAA), can enhance job prospects. Gaining experience through internships or entry-level administrative roles can also be beneficial.

What are the key skills and qualifications needed to thrive as an assistant to case manager?

To thrive as an Assistant to Case Manager, you need strong organizational abilities, attention to detail, and a background in social services or a related field, often supported by an associate degree or relevant experience. Familiarity with case management software, client record systems, and office productivity tools is typically required. Excellent communication, time management, and interpersonal skills are crucial for supporting case managers and liaising with clients and service providers. These skills ensure efficient case support, accurate documentation, and effective collaboration in delivering client-centered services.

Can I be an assistant to case manager without experience?

An assistant to a case manager role typically requires some organizational and communication skills, but prior experience is not always mandatory. Entry-level positions may provide on-the-job training, making it possible for candidates without experience to qualify if they demonstrate a willingness to learn and relevant skills such as record-keeping or basic computer use.

What are some common challenges faced by an assistant to case manager, and how can they be effectively managed?

As an Assistant to Case Manager, you may encounter challenges such as balancing a high volume of administrative tasks with the need to provide timely support to both clients and case managers. Staying organized and prioritizing tasks is crucial to ensure that documentation, scheduling, and communication are handled efficiently. Additionally, adapting to shifting client needs and maintaining clear, professional communication with team members can help prevent misunderstandings and workflow delays. Proactively seeking feedback and utilizing organizational tools can further enhance your effectiveness in this dynamic support role.
What are popular job titles related to Assistant To Case Manager jobs in Michigan? For Assistant To Case Manager jobs in Michigan, the most frequently searched job titles are:
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What cities in Michigan are hiring for Assistant To Case Manager jobs? Cities in Michigan with the most Assistant To Case Manager job openings:
Assistant To Case Manager jobs near you
Infographic showing various Assistant To Case Manager job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution.

Case Manager - Contingent - Days - Jackson

Henry Ford Jackson Hospital

Jackson, MI • On-site

Other

Re-posted 17 days ago

Job description

Case Manager - Contingent - Days - Jackson

GENERAL SUMMARY: 

The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs. The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes. The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. 

EDUCATION/EXPERIENCE REQUIRED: 

  • Bachelor's degree in nursing or a Master's degree of Social Work
  • Minimum (3) three years of clinical experience
  • Excellent verbal communication and written documentation skills
  • Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization
  • Strong problem-solving, analytical, and decision-making skills
  • Strong computer skills and knowledge
  • Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferred. Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles
  • Knowledge of medical ethics and legal implications related to case management
  • Understanding of social determinants of health and their impact on a patient's wellbeing
  • Well versed in facilitating community resources to meet the needs of diverse populations
  • Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously
  • Strong sense of compassion with the ability to successfully advocate for patients and their families

CERTIFICATIONS/LICENSURES REQUIRED: 

  • Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license
  • Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred
Additional Information
  • Organization: Henry Ford Jackson Hospital
  • Department: Case Management
  • Shift: Day Job
  • Union Code: Not Applicable

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