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Assistant Ticketing Systems Jobs (NOW HIRING)

Wynn Resorts

Ticket Office Agent

Las Vegas, NV · On-site

Process phone and in person ticket orders by utilizing a computerized ticketing system. * Assist with night of show walk up sales and will call distribution. * Print and distribute tickets to guests ...

First City Credit Union

System Technician I

Altadena, CA · On-site

$32 - $48/hr

Document all support activity in the IT ticketing system and escalate unresolved issues as appropriate. * Assist with new user onboarding and offboarding, including equipment setup, System software ...

Exequt

Systems Administrator

Washington, DC

Track and manage problem reports using JIRA and ServiceNow ticketing systems. * Create and maintain ... * Assist in implementation of computer security practices including Government FISMA policies.

First City Credit Union

System Technician I

Altadena, CA · On-site

$32 - $48/hr

Document all support activity in the IT ticketing system and escalate unresolved issues as appropriate. * Assist with new user onboarding and offboarding, including equipment setup, System software ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA

$49.50K - $66.40K/yr

Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

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How much do assistant ticketing systems jobs pay per hour?

As of May 30, 2026, the average hourly pay for assistant ticketing systems in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Assistant Ticketing Systems vs Customer Service Representatives?

AspectAssistant Ticketing SystemsCustomer Service Representatives
CredentialsBasic technical knowledge, certifications in ticketing softwareCustomer service skills, communication certifications
Work EnvironmentSupport centers, IT departments, ticketing platformsCall centers, retail, service industries
Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Primary RoleManage and troubleshoot ticketing systemsAssist customers, resolve issues, provide information

Assistant Ticketing Systems focus on managing and supporting ticketing platforms, often requiring technical skills. Customer Service Representatives handle direct customer interactions across various industries. While both roles involve communication, Assistant Ticketing Systems are more technical, whereas Customer Service Representatives emphasize customer interaction and problem-solving.

What cities are hiring for Assistant Ticketing Systems jobs? Cities with the most Assistant Ticketing Systems job openings:
What are the most commonly searched types of Ticketing Systems jobs? The most popular types of Ticketing Systems jobs are:
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Assistant Ticketing Systems jobs near you
Ticket Office Agent

Ticket Office Agent

Wynn Resorts

Las Vegas, NV • On-site

Part-time

Posted 26 days ago

Wynn Resorts rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

36th of 133 rated casinos

Job description

Company Description
Job Description
Reporting to the Ticket Office Supervisor, the Ticket Office Cashier will be required to:
  • Provide excellent customer service to each guest needing assistance with tickets to the different shows and events at the resort. Ensure a positive and professional guest experience.
  • Provide excellent customer service to all internal and external partners.
  • Process phone and in person ticket orders by utilizing a computerized ticketing system.
  • Assist with night of show walk up sales and will call distribution.
  • Print and distribute tickets to guests attending the various shows and events.
  • Follow proper cash and credit card handling procedures with financial integrity including the reconciliation of individual cash drawer.
  • Resolve customer concerns, requests and/or complaints in a timely, courteous and informed manner. Escalate conflicts to a supervisor as needed.
  • Maintain knowledge of various shows and events available to our guests.
  • Assist with incoming and outgoing customer calls.
  • Maintain a positive attitude and a genuine interest in helping others.
  • Perform all other duties as assigned.

Qualifications
Job Experience / Education:
  • Must have a high school diploma or equivalent.
  • Must have a minimum of two (2) years' prior experience as a Ticket Office Cashier, preferably with Las Vegas experience.

Knowledge, Skills and Abilities:
  • Must have experience with ticketing systems and point of sale systems.
  • Must have knowledge of basic cash handling procedures, and fiscal responsibility including an understanding of PCI Compliance.
  • Prior knowledge of Archtics, Ticketmaster Host, and TM1 a plus.
  • Must have prior customer service experience preferably in the ticketing industry.
  • Must have excellent attention to detail.
  • Must have excellent verbal communication skills.
  • Must be able to function in a stressful environment.
  • Must be a highly motivated self-starter and a hard worker.
  • Must possess excellent problem-solving skills.
  • Must have excellent phone etiquette.
  • Must be able to work a flexible schedule (evenings, weekends, and holidays).
  • Must have the ability to work with individuals from different cultures and backgrounds.

Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

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